Folder Properties Won't Open after SP2

[George]

On right click, folder properties will not open on one
computer, however it will on another???

[Andre Da Costa]

Restart in safe mode, do a disk clean up and defrag the hard disk.

Also, click start > run > type in "msconfig" without quotes > startup (tab),
uncheck any unnecessary programs that might be starting up with the system
and running in the background.

Andre Da Costa
"George" > wrote in message
...
> On right click, folder properties will not open on one
> computer, however it will on another???

[Don Taylor]

"George" > writes:
>On right click, folder properties will not open on one
>computer, however it will on another???

There have been a string of folks reporting very similar problems
to what you are reporting. Some find that anything which uses
Windows Explorer (Recycle bin, folder shortcuts, control panel,
etc) all have a similar problem. Some find that right clicks are
their major problem. Some find any click. Some find it crashes
on open. Some find it refuses any clicks. There are some claims
but I've been scanning the thousands of postings on SP2 and I don't
think you will find any with "the fix" for this, at least yet.

But, some find it will work when you boot in safe mode.

And, some find it will work when you create a new user and switch
to that user to try it.

One of those might be a temporary work-around till you get an answer.

Some claim it is all spyware and viruses but I haven't seen any
posting that confirmed this for the Windows Explorer problem.
I carefully and repeatedly checked, no viruses or spyware and my
windows explorer locks up every time

Some claim it is Divx or Spy Sweeper installed that is responsible
for this but others have it, don't have those and some seem to have
those and have no problem. I don't and it locks up.

Some claim it is "ShellExtensions", little accessory gadgets that
sort of script extra cute features. The advice for that is to
install free ShellExView and to try (carefully) disabling these
features one at a time, if turning one off doesn't do anything then
turn it back on and try again. I did that with all 75 at once and
it made no difference at all. One person sent me mail saying that
disabling one extension he had did appear to fix his problem.

You can escalate to Microsoft, go to
support.microsoft.com/windowsxpsp2
and give them all the details and clues and patterns you can find.
There is no guarantee that their analysis or directions will be
correct or even not make it worse. They told me I must "have some
corrupted files, repair windows back to install state and then
reinstall SP2 twice while in Safe mode." Before I did that someone
posted the "switch user" workaround that let me get by temporarily.
I sent email saying that if it worked for one user then it seemed
less likely it was "some corrupted files" and asked if they still
wanted me to blow windows away. They have not reponded to that in
a number of days now. But I can imagine what it is like inside now.

I hope this helps. If someone tells you to try something and it
doesn't help then please make a posting so we can start accumulating
what suggestions don't do any good. And if someone tells you something
that does work then please report it.

[Steve N.]

Don Taylor wrote:

> "George" > writes:
>
>>On right click, folder properties will not open on one
>>computer, however it will on another???
>
>
> There have been a string of folks reporting very similar problems
> to what you are reporting. Some find that anything which uses
> Windows Explorer (Recycle bin, folder shortcuts, control panel,
> etc) all have a similar problem. Some find that right clicks are
> their major problem. Some find any click. Some find it crashes
> on open. Some find it refuses any clicks. There are some claims
> but I've been scanning the thousands of postings on SP2 and I don't
> think you will find any with "the fix" for this, at least yet.
>
> But, some find it will work when you boot in safe mode.
>
> And, some find it will work when you create a new user and switch
> to that user to try it.
>
> One of those might be a temporary work-around till you get an answer.
>
> Some claim it is all spyware and viruses but I haven't seen any
> posting that confirmed this for the Windows Explorer problem.
> I carefully and repeatedly checked, no viruses or spyware and my
> windows explorer locks up every time
>
> Some claim it is Divx or Spy Sweeper installed that is responsible
> for this but others have it, don't have those and some seem to have
> those and have no problem. I don't and it locks up.
>
> Some claim it is "ShellExtensions", little accessory gadgets that
> sort of script extra cute features. The advice for that is to
> install free ShellExView and to try (carefully) disabling these
> features one at a time, if turning one off doesn't do anything then
> turn it back on and try again. I did that with all 75 at once and
> it made no difference at all. One person sent me mail saying that
> disabling one extension he had did appear to fix his problem.
>
> You can escalate to Microsoft, go to
> support.microsoft.com/windowsxpsp2
> and give them all the details and clues and patterns you can find.
> There is no guarantee that their analysis or directions will be
> correct or even not make it worse. They told me I must "have some
> corrupted files, repair windows back to install state and then
> reinstall SP2 twice while in Safe mode." Before I did that someone
> posted the "switch user" workaround that let me get by temporarily.
> I sent email saying that if it worked for one user then it seemed
> less likely it was "some corrupted files" and asked if they still
> wanted me to blow windows away. They have not reponded to that in
> a number of days now. But I can imagine what it is like inside now.
>
> I hope this helps. If someone tells you to try something and it
> doesn't help then please make a posting so we can start accumulating
> what suggestions don't do any good. And if someone tells you something
> that does work then please report it.

If it works for one user but not another then that indicates a corrupted
user profile. I'd backup that user's data files, delete and recreate the
user.

Steve

[AK]

If this is happening after you upgraded to SP2, the Kelly tweak won't work,
in my experience and as reported by others.

Try the following work around, suggested to me by Bobby Mikkleson:

Try booting into Safe Mode with Network support and then access the
folders. This will most likely allow you to change the folder properties.

Unfortunately, when you reboot in normal mode, you still won't be able to
change the folder properties, but they will retain the settings you made in
Safe Mode.

Alan

"Steve N." > wrote in message
k.net...
> Don Taylor wrote:
>
>> "George" > writes:
>>
>>>On right click, folder properties will not open on one computer, however
>>>it will on another???
>>
>>
>> There have been a string of folks reporting very similar problems
>> to what you are reporting. Some find that anything which uses
>> Windows Explorer (Recycle bin, folder shortcuts, control panel,
>> etc) all have a similar problem. Some find that right clicks are
>> their major problem. Some find any click. Some find it crashes
>> on open. Some find it refuses any clicks. There are some claims
>> but I've been scanning the thousands of postings on SP2 and I don't
>> think you will find any with "the fix" for this, at least yet.
>>
>> But, some find it will work when you boot in safe mode.
>>
>> And, some find it will work when you create a new user and switch
>> to that user to try it.
>>
>> One of those might be a temporary work-around till you get an answer.
>>
>> Some claim it is all spyware and viruses but I haven't seen any
>> posting that confirmed this for the Windows Explorer problem.
>> I carefully and repeatedly checked, no viruses or spyware and my
>> windows explorer locks up every time
>>
>> Some claim it is Divx or Spy Sweeper installed that is responsible
>> for this but others have it, don't have those and some seem to have
>> those and have no problem. I don't and it locks up.
>>
>> Some claim it is "ShellExtensions", little accessory gadgets that
>> sort of script extra cute features. The advice for that is to
>> install free ShellExView and to try (carefully) disabling these
>> features one at a time, if turning one off doesn't do anything then
>> turn it back on and try again. I did that with all 75 at once and
>> it made no difference at all. One person sent me mail saying that
>> disabling one extension he had did appear to fix his problem.
>>
>> You can escalate to Microsoft, go to
>> support.microsoft.com/windowsxpsp2
>> and give them all the details and clues and patterns you can find.
>> There is no guarantee that their analysis or directions will be
>> correct or even not make it worse. They told me I must "have some
>> corrupted files, repair windows back to install state and then
>> reinstall SP2 twice while in Safe mode." Before I did that someone
>> posted the "switch user" workaround that let me get by temporarily.
>> I sent email saying that if it worked for one user then it seemed
>> less likely it was "some corrupted files" and asked if they still
>> wanted me to blow windows away. They have not reponded to that in
>> a number of days now. But I can imagine what it is like inside now.
>>
>> I hope this helps. If someone tells you to try something and it
>> doesn't help then please make a posting so we can start accumulating
>> what suggestions don't do any good. And if someone tells you something
>> that does work then please report it.
>
> If it works for one user but not another then that indicates a corrupted
> user profile. I'd backup that user's data files, delete and recreate the
> user.
>
> Steve
>