XP SP2 active x control,add-ins,plug-ins nightmare

[Terri Benton]

I have tried to send the following to MS support four
times. Their incident submission page even has an active X
control warning. Can't get the idcident submission to
collect my pc data or send the report. If anyone can help
me with the following I sure would appreciate it........


Had smooth install of SP2. Having big issues with security
and cannot find answers anywhere on Microsoft and getting
really frustrated. Used all resources on MS and no help.
I need to enable add -ons, plug ins and Active X controls
for many functions I use on many web sites regardless of
security issues. Could not get even Office update to work
and Office discussion page tells me I need Active X
control (not on info bar..on page itself in large blue
letters) to use discussion group (!!).

Used add on management and all add ons that are in use or
have been in use on IE 6 say 'enabled' but are not
working. I especially need any showing Active X or Java.
I tried to update each item on both lists; some updated,
some said no update available but still won't work. I did
some checking/unchecking on internet security options
for active X (there are so many) but still not working.
Here are some issues and I need to know how to fix them
please.

I use XP SP2 pop up control and my own firewall with
latest version of Trend Pc Cillin Internet security/ virus
protection. XP firewall disabled.

1. Office and Windows Updates start to search my system
and tell me 'The Office Update Catalog cannot be
displayed -
The Office Update site is currently experiencing some
technical difficulties and is unable to check for
updates'. I try day after day but neither will work.
Windows Update search just keeps running with no results.
2. Cannot print coupons on line such as on
www.airwick.com. Says they have printed but haven't and
nothing wrong with printer functions (I tested). There is
a plug-in per airwick site help and says I need but I get
no security error on info bar except pop up and I tempy
disabled it but still nothing prints. On coolsavings.com
(which I have used for years)...when I go to download the
coupon print manager it tells me to use the info bar to
allow the download of Active X but there is NO info bar
coming up. This is ridiculous. Printing coupons using
their software is just fine with me so why can't I?
3.When the info bar does come on some sites and tells me
about active X controls and I go to options there is only
info on this and no way to enable the controls even tempy
like you can with pop ups. Sometimes the info bar
disappears before I can even click on options.

Bottom line is that I need to enable Active X and Java to
see/print,etc regardless of SP2 security. I need to be
able to use add ons and plugs in at my discretion. I know
I am not alone so not sure why your web site does not
directly address how to do this.

HELP PLEASE. This is driving me nuts. Even your incident
submission page says it requires Active X controls to
display...JEEEZ. Have tried to submit this four times.
Won't collect data on my computer nor sent this to you.
Guess it needs active X to do that too. This is crazy.

Terri

[Johnny Hawk]

Try reading the article "Changes to functionality in Windows XP Service Pack 2.
Found on the Microsoft.com/downloads. There is a whole section on the
Active-X and other changes in Explorer.

Johnny Hawk
Ctrl-Alt-Doh!

"Terri Benton" wrote:

> I have tried to send the following to MS support four
> times. Their incident submission page even has an active X
> control warning. Can't get the idcident submission to
> collect my pc data or send the report. If anyone can help
> me with the following I sure would appreciate it........
>
>
> Had smooth install of SP2. Having big issues with security
> and cannot find answers anywhere on Microsoft and getting
> really frustrated. Used all resources on MS and no help.
> I need to enable add -ons, plug ins and Active X controls
> for many functions I use on many web sites regardless of
> security issues. Could not get even Office update to work
> and Office discussion page tells me I need Active X
> control (not on info bar..on page itself in large blue
> letters) to use discussion group (!!).
>
> Used add on management and all add ons that are in use or
> have been in use on IE 6 say 'enabled' but are not
> working. I especially need any showing Active X or Java.
> I tried to update each item on both lists; some updated,
> some said no update available but still won't work. I did
> some checking/unchecking on internet security options
> for active X (there are so many) but still not working.
> Here are some issues and I need to know how to fix them
> please.
>
> I use XP SP2 pop up control and my own firewall with
> latest version of Trend Pc Cillin Internet security/ virus
> protection. XP firewall disabled.
>
> 1. Office and Windows Updates start to search my system
> and tell me 'The Office Update Catalog cannot be
> displayed -
> The Office Update site is currently experiencing some
> technical difficulties and is unable to check for
> updates'. I try day after day but neither will work.
> Windows Update search just keeps running with no results.
> 2. Cannot print coupons on line such as on
> www.airwick.com. Says they have printed but haven't and
> nothing wrong with printer functions (I tested). There is
> a plug-in per airwick site help and says I need but I get
> no security error on info bar except pop up and I tempy
> disabled it but still nothing prints. On coolsavings.com
> (which I have used for years)...when I go to download the
> coupon print manager it tells me to use the info bar to
> allow the download of Active X but there is NO info bar
> coming up. This is ridiculous. Printing coupons using
> their software is just fine with me so why can't I?
> 3.When the info bar does come on some sites and tells me
> about active X controls and I go to options there is only
> info on this and no way to enable the controls even tempy
> like you can with pop ups. Sometimes the info bar
> disappears before I can even click on options.
>
> Bottom line is that I need to enable Active X and Java to
> see/print,etc regardless of SP2 security. I need to be
> able to use add ons and plugs in at my discretion. I know
> I am not alone so not sure why your web site does not
> directly address how to do this.
>
> HELP PLEASE. This is driving me nuts. Even your incident
> submission page says it requires Active X controls to
> display...JEEEZ. Have tried to submit this four times.
> Won't collect data on my computer nor sent this to you.
> Guess it needs active X to do that too. This is crazy.
>
> Terri
>

[Heatseeker]

in internetexplorer tools menu at the botom internet
alternetivs (or somthing like that dont know the name in
english am from sweden) wel open that and then security
in ther somewere in the list you have some new
alternetivs change the ones that has to do whit activx so
that they dont get blokt or askt about any mor than the
suport page will work (you can change mor things there
tat you dont want blockt to)
Me I re installd whit out that crap my printer stopt
working wen sp2 was on my computer.

Have you considered the possibility of going back to a
prior system state (pre SP2)?

>-----Original Message-----
>Try reading the article "Changes to functionality in
Windows XP Service Pack 2.
>Found on the Microsoft.com/downloads. There is a whole
section on the
>Active-X and other changes in Explorer.
>
>Johnny Hawk
>Ctrl-Alt-Doh!
>
>"Terri Benton" wrote:
>
>> I have tried to send the following to MS support four
>> times. Their incident submission page even has an
active X
>> control warning. Can't get the idcident submission to
>> collect my pc data or send the report. If anyone can
help
>> me with the following I sure would appreciate it........
>>
>>
>> Had smooth install of SP2. Having big issues with
security
>> and cannot find answers anywhere on Microsoft and
getting
>> really frustrated. Used all resources on MS and no help.
>> I need to enable add -ons, plug ins and Active X
controls
>> for many functions I use on many web sites regardless
of
>> security issues. Could not get even Office update to
work
>> and Office discussion page tells me I need Active X
>> control (not on info bar..on page itself in large blue
>> letters) to use discussion group (!!).
>>
>> Used add on management and all add ons that are in use
or
>> have been in use on IE 6 say 'enabled' but are not
>> working. I especially need any showing Active X or
Java.
>> I tried to update each item on both lists; some
updated,
>> some said no update available but still won't work. I
did
>> some checking/unchecking on internet security options
>> for active X (there are so many) but still not working.
>> Here are some issues and I need to know how to fix them
>> please.
>>
>> I use XP SP2 pop up control and my own firewall with
>> latest version of Trend Pc Cillin Internet security/
virus
>> protection. XP firewall disabled.
>>
>> 1. Office and Windows Updates start to search my system
>> and tell me 'The Office Update Catalog cannot be
>> displayed -
>> The Office Update site is currently experiencing some
>> technical difficulties and is unable to check for
>> updates'. I try day after day but neither will work.
>> Windows Update search just keeps running with no
results.
>> 2. Cannot print coupons on line such as on
>> www.airwick.com. Says they have printed but haven't and
>> nothing wrong with printer functions (I tested). There
is
>> a plug-in per airwick site help and says I need but I
get
>> no security error on info bar except pop up and I tempy
>> disabled it but still nothing prints. On
coolsavings.com
>> (which I have used for years)...when I go to download
the
>> coupon print manager it tells me to use the info bar to
>> allow the download of Active X but there is NO info bar
>> coming up. This is ridiculous. Printing coupons using
>> their software is just fine with me so why can't I?
>> 3.When the info bar does come on some sites and tells
me
>> about active X controls and I go to options there is
only
>> info on this and no way to enable the controls even
tempy
>> like you can with pop ups. Sometimes the info bar
>> disappears before I can even click on options.
>>
>> Bottom line is that I need to enable Active X and Java
to
>> see/print,etc regardless of SP2 security. I need to be
>> able to use add ons and plugs in at my discretion. I
know
>> I am not alone so not sure why your web site does not
>> directly address how to do this.
>>
>> HELP PLEASE. This is driving me nuts. Even your
incident
>> submission page says it requires Active X controls to
>> display...JEEEZ. Have tried to submit this four times.
>> Won't collect data on my computer nor sent this to you.
>> Guess it needs active X to do that too. This is crazy.
>>
>> Terri
>>
>.
>

[terri]

Thanks, I did all the security stuff and said to allow active x on
everything,etc,etc but still no good.

"Heatseeker" wrote:

>
> in internetexplorer tools menu at the botom internet
> alternetivs (or somthing like that dont know the name in
> english am from sweden) wel open that and then security
> in ther somewere in the list you have some new
> alternetivs change the ones that has to do whit activx so
> that they dont get blokt or askt about any mor than the
> suport page will work (you can change mor things there
> tat you dont want blockt to)
> Me I re installd whit out that crap my printer stopt
> working wen sp2 was on my computer.
>

[terri]

Thanks so much. I sure will. Thats the kind of article I spent hours
searching for.

Terri

"Johnny Hawk" wrote:

> Try reading the article "Changes to functionality in Windows XP Service Pack 2.
> Found on the Microsoft.com/downloads. There is a whole section on the
> Active-X and other changes in Explorer.
>
> Johnny Hawk
> Ctrl-Alt-Doh!
>
> "Terri Benton" wrote:
>
> > I have tried to send the following to MS support four
> > times. Their incident submission page even has an active X
> > control warning. Can't get the idcident submission to
> > collect my pc data or send the report. If anyone can help
> > me with the following I sure would appreciate it........
> >
> >
> > Had smooth install of SP2. Having big issues with security
> > and cannot find answers anywhere on Microsoft and getting
> > really frustrated. Used all resources on MS and no help.
> > I need to enable add -ons, plug ins and Active X controls
> > for many functions I use on many web sites regardless of
> > security issues. Could not get even Office update to work
> > and Office discussion page tells me I need Active X
> > control (not on info bar..on page itself in large blue
> > letters) to use discussion group (!!).
> >
> > Used add on management and all add ons that are in use or
> > have been in use on IE 6 say 'enabled' but are not
> > working. I especially need any showing Active X or Java.
> > I tried to update each item on both lists; some updated,
> > some said no update available but still won't work. I did
> > some checking/unchecking on internet security options
> > for active X (there are so many) but still not working.
> > Here are some issues and I need to know how to fix them
> > please.
> >
> > I use XP SP2 pop up control and my own firewall with
> > latest version of Trend Pc Cillin Internet security/ virus
> > protection. XP firewall disabled.
> >
> > 1. Office and Windows Updates start to search my system
> > and tell me 'The Office Update Catalog cannot be
> > displayed -
> > The Office Update site is currently experiencing some
> > technical difficulties and is unable to check for
> > updates'. I try day after day but neither will work.
> > Windows Update search just keeps running with no results.
> > 2. Cannot print coupons on line such as on
> > www.airwick.com. Says they have printed but haven't and
> > nothing wrong with printer functions (I tested). There is
> > a plug-in per airwick site help and says I need but I get
> > no security error on info bar except pop up and I tempy
> > disabled it but still nothing prints. On coolsavings.com
> > (which I have used for years)...when I go to download the
> > coupon print manager it tells me to use the info bar to
> > allow the download of Active X but there is NO info bar
> > coming up. This is ridiculous. Printing coupons using
> > their software is just fine with me so why can't I?
> > 3.When the info bar does come on some sites and tells me
> > about active X controls and I go to options there is only
> > info on this and no way to enable the controls even tempy
> > like you can with pop ups. Sometimes the info bar
> > disappears before I can even click on options.
> >
> > Bottom line is that I need to enable Active X and Java to
> > see/print,etc regardless of SP2 security. I need to be
> > able to use add ons and plugs in at my discretion. I know
> > I am not alone so not sure why your web site does not
> > directly address how to do this.
> >
> > HELP PLEASE. This is driving me nuts. Even your incident
> > submission page says it requires Active X controls to
> > display...JEEEZ. Have tried to submit this four times.
> > Won't collect data on my computer nor sent this to you.
> > Guess it needs active X to do that too. This is crazy.
> >
> > Terri
> >

[terri]

I would love to go back to pre sp2 but it seems to be almost essential that
we upgrade to the darn thing. I like the features IF I could just get the
info bar to display the options to download active X since that seems to be
the whole problem.

Terri

" wrote:

> Have you considered the possibility of going back to a
> prior system state (pre SP2)?
>
> >-----Original Message-----
> >Try reading the article "Changes to functionality in
> Windows XP Service Pack 2.
> >Found on the Microsoft.com/downloads. There is a whole
> section on the
> >Active-X and other changes in Explorer.
> >
> >Johnny Hawk
> >Ctrl-Alt-Doh!
> >
> >"Terri Benton" wrote:
> >
> >> I have tried to send the following to MS support four
> >> times. Their incident submission page even has an
> active X
> >> control warning. Can't get the idcident submission to
> >> collect my pc data or send the report. If anyone can
> help
> >> me with the following I sure would appreciate it........
> >>
> >>
> >> Had smooth install of SP2. Having big issues with
> security
> >> and cannot find answers anywhere on Microsoft and
> getting
> >> really frustrated. Used all resources on MS and no help.
> >> I need to enable add -ons, plug ins and Active X
> controls
> >> for many functions I use on many web sites regardless
> of
> >> security issues. Could not get even Office update to
> work
> >> and Office discussion page tells me I need Active X
> >> control (not on info bar..on page itself in large blue
> >> letters) to use discussion group (!!).
> >>
> >> Used add on management and all add ons that are in use
> or
> >> have been in use on IE 6 say 'enabled' but are not
> >> working. I especially need any showing Active X or
> Java.
> >> I tried to update each item on both lists; some
> updated,
> >> some said no update available but still won't work. I
> did
> >> some checking/unchecking on internet security options
> >> for active X (there are so many) but still not working.
> >> Here are some issues and I need to know how to fix them
> >> please.
> >>
> >> I use XP SP2 pop up control and my own firewall with
> >> latest version of Trend Pc Cillin Internet security/
> virus
> >> protection. XP firewall disabled.
> >>
> >> 1. Office and Windows Updates start to search my system
> >> and tell me 'The Office Update Catalog cannot be
> >> displayed -
> >> The Office Update site is currently experiencing some
> >> technical difficulties and is unable to check for
> >> updates'. I try day after day but neither will work.
> >> Windows Update search just keeps running with no
> results.
> >> 2. Cannot print coupons on line such as on
> >> www.airwick.com. Says they have printed but haven't and
> >> nothing wrong with printer functions (I tested). There
> is
> >> a plug-in per airwick site help and says I need but I
> get
> >> no security error on info bar except pop up and I tempy
> >> disabled it but still nothing prints. On
> coolsavings.com
> >> (which I have used for years)...when I go to download
> the
> >> coupon print manager it tells me to use the info bar to
> >> allow the download of Active X but there is NO info bar
> >> coming up. This is ridiculous. Printing coupons using
> >> their software is just fine with me so why can't I?
> >> 3.When the info bar does come on some sites and tells
> me
> >> about active X controls and I go to options there is
> only
> >> info on this and no way to enable the controls even
> tempy
> >> like you can with pop ups. Sometimes the info bar
> >> disappears before I can even click on options.
> >>
> >> Bottom line is that I need to enable Active X and Java
> to
> >> see/print,etc regardless of SP2 security. I need to be
> >> able to use add ons and plugs in at my discretion. I
> know
> >> I am not alone so not sure why your web site does not
> >> directly address how to do this.
> >>
> >> HELP PLEASE. This is driving me nuts. Even your
> incident
> >> submission page says it requires Active X controls to
> >> display...JEEEZ. Have tried to submit this four times.
> >> Won't collect data on my computer nor sent this to you.
> >> Guess it needs active X to do that too. This is crazy.
> >>
> >> Terri
> >>
> >.
> >
>

[terri]

I had already done the functions in the add on manager and other areas they
refer to. I even checked in security and enabled all active x items. Problem
is that I do not get the info bar at all for active x options. I only get it
for pop up control. What I want to do seems to be QED but is a nightmare at
this point. I just want to be able to get the options to download active
x..grrrrrr.

Terri

"Johnny Hawk" wrote:

> Try reading the article "Changes to functionality in Windows XP Service Pack 2.
> Found on the Microsoft.com/downloads. There is a whole section on the
> Active-X and other changes in Explorer.
>
> Johnny Hawk
> Ctrl-Alt-Doh!
>
> "Terri Benton" wrote:
>
> > I have tried to send the following to MS support four
> > times. Their incident submission page even has an active X
> > control warning. Can't get the idcident submission to
> > collect my pc data or send the report. If anyone can help
> > me with the following I sure would appreciate it........
> >
> >
> > Had smooth install of SP2. Having big issues with security
> > and cannot find answers anywhere on Microsoft and getting
> > really frustrated. Used all resources on MS and no help.
> > I need to enable add -ons, plug ins and Active X controls
> > for many functions I use on many web sites regardless of
> > security issues. Could not get even Office update to work
> > and Office discussion page tells me I need Active X
> > control (not on info bar..on page itself in large blue
> > letters) to use discussion group (!!).
> >
> > Used add on management and all add ons that are in use or
> > have been in use on IE 6 say 'enabled' but are not
> > working. I especially need any showing Active X or Java.
> > I tried to update each item on both lists; some updated,
> > some said no update available but still won't work. I did
> > some checking/unchecking on internet security options
> > for active X (there are so many) but still not working.
> > Here are some issues and I need to know how to fix them
> > please.
> >
> > I use XP SP2 pop up control and my own firewall with
> > latest version of Trend Pc Cillin Internet security/ virus
> > protection. XP firewall disabled.
> >
> > 1. Office and Windows Updates start to search my system
> > and tell me 'The Office Update Catalog cannot be
> > displayed -
> > The Office Update site is currently experiencing some
> > technical difficulties and is unable to check for
> > updates'. I try day after day but neither will work.
> > Windows Update search just keeps running with no results.
> > 2. Cannot print coupons on line such as on
> > www.airwick.com. Says they have printed but haven't and
> > nothing wrong with printer functions (I tested). There is
> > a plug-in per airwick site help and says I need but I get
> > no security error on info bar except pop up and I tempy
> > disabled it but still nothing prints. On coolsavings.com
> > (which I have used for years)...when I go to download the
> > coupon print manager it tells me to use the info bar to
> > allow the download of Active X but there is NO info bar
> > coming up. This is ridiculous. Printing coupons using
> > their software is just fine with me so why can't I?
> > 3.When the info bar does come on some sites and tells me
> > about active X controls and I go to options there is only
> > info on this and no way to enable the controls even tempy
> > like you can with pop ups. Sometimes the info bar
> > disappears before I can even click on options.
> >
> > Bottom line is that I need to enable Active X and Java to
> > see/print,etc regardless of SP2 security. I need to be
> > able to use add ons and plugs in at my discretion. I know
> > I am not alone so not sure why your web site does not
> > directly address how to do this.
> >
> > HELP PLEASE. This is driving me nuts. Even your incident
> > submission page says it requires Active X controls to
> > display...JEEEZ. Have tried to submit this four times.
> > Won't collect data on my computer nor sent this to you.
> > Guess it needs active X to do that too. This is crazy.
> >
> > Terri
> >