XP SP2 failure - need help with svcpack.log lines...

[Sandy Wood]

I ran a SP2 update on a machine last night (9/30) and found it had hung and
not finished this morning. I started it at 8:00 PM and here's a section of
svcpack.log that looks odd...

2942.313: Starting process: C:\WINDOWS\ehome\medctrro.exe -UnRegister
2942.313: Return Code = 0
2942.313: Starting process: C:\WINDOWS\pchealth\helpctr\binaries\HSCUpd.exe
-i C:\WINDOWS\pchealth\helpctr\binaries\hscsp_w3.cab
0.000:
================================================== ==============================
0.000: 2004/10/01 08:18:44.953 (local)
0.000: Executing script \SystemRoot\sprecovr.txt
0.047: Deleting c:\program files\common files\system\ado\msado27.tlb



it seems to have stopped at the line 2942.313 on the hscupde.exe
command.......any ideas why it may have stopped here?

I restarted the machine this morning after 8:00 when I could not log in at
all.

--
Sandy Wood
Orange County District Attorney

[Carey Frisch [MVP]]

Please visit the experts in the Windows Update newsgroup
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

-------------------------------------------------------------------------------------

"Sandy Wood" wrote:

| I ran a SP2 update on a machine last night (9/30) and found it had hung and
| not finished this morning. I started it at 8:00 PM and here's a section of
| svcpack.log that looks odd...
|
| 2942.313: Starting process: C:\WINDOWS\ehome\medctrro.exe -UnRegister
| 2942.313: Return Code = 0
| 2942.313: Starting process: C:\WINDOWS\pchealth\helpctr\binaries\HSCUpd.exe
| -i C:\WINDOWS\pchealth\helpctr\binaries\hscsp_w3.cab
| 0.000:
| ================================================== ==============================
| 0.000: 2004/10/01 08:18:44.953 (local)
| 0.000: Executing script \SystemRoot\sprecovr.txt
| 0.047: Deleting c:\program files\common files\system\ado\msado27.tlb
|
|
|
| it seems to have stopped at the line 2942.313 on the hscupde.exe
| command.......any ideas why it may have stopped here?
|
| I restarted the machine this morning after 8:00 when I could not log in at
| all.
|
| --
| Sandy Wood
| Orange County District Attorney

[Sandy Wood]

Will do.

"Carey Frisch [MVP]" wrote:

> Please visit the experts in the Windows Update newsgroup
> news://msnews.microsoft.com/microsoft.public.windowsupdate
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect Your PC!
> http://www.microsoft.com/athome/security/protect/default.aspx
>
> -------------------------------------------------------------------------------------
>
> "Sandy Wood" wrote:
>
> | I ran a SP2 update on a machine last night (9/30) and found it had hung and
> | not finished this morning. I started it at 8:00 PM and here's a section of
> | svcpack.log that looks odd...
> |
> | 2942.313: Starting process: C:\WINDOWS\ehome\medctrro.exe -UnRegister
> | 2942.313: Return Code = 0
> | 2942.313: Starting process: C:\WINDOWS\pchealth\helpctr\binaries\HSCUpd.exe
> | -i C:\WINDOWS\pchealth\helpctr\binaries\hscsp_w3.cab
> | 0.000:
> | ================================================== ==============================
> | 0.000: 2004/10/01 08:18:44.953 (local)
> | 0.000: Executing script \SystemRoot\sprecovr.txt
> | 0.047: Deleting c:\program files\common files\system\ado\msado27.tlb
> |
> |
> |
> | it seems to have stopped at the line 2942.313 on the hscupde.exe
> | command.......any ideas why it may have stopped here?
> |
> | I restarted the machine this morning after 8:00 when I could not log in at
> | all.
> |
> | --
> | Sandy Wood
> | Orange County District Attorney
>