SP2 kills my HP Gallery

[Tom]

After installing the new SP2 I cannot open my HP Gallery
program. I kept getting the error message: "Cannot find
file:///C:/program%20files... Make sure the path or
internet address is correct." After working with HP for
several hours their only answer that worked was to restore
my system prior to the SP2 update. Is there anyone out
there that can explain in simple terms how to have both
SP2 and HP Gallery?

[Paul Smith]

"Tom" > wrote in message
...
> After installing the new SP2 I cannot open my HP Gallery
> program. I kept getting the error message: "Cannot find
> file:///C:/program%20files... Make sure the path or
> internet address is correct." After working with HP for
> several hours their only answer that worked was to restore
> my system prior to the SP2 update. Is there anyone out
> there that can explain in simple terms how to have both
> SP2 and HP Gallery?

Have you tried completely uninstall the HP Gallery - rebooting and then
installing it again?

--
Paul Smith,
Yeovil, UK.
http://windows.dasmirnov.net/ Windows XP Resource Site.

*Replace nospam with smirnov to reply by e-mail*

[Tom]

Paul,

Thanks for replying to my plea. I made the recovery CD
located on my computer. This involved making 9 CDs. Then I
tried to use it, but it did not seem to contain HP Gallery
or any of its related programs.

Any idea what I should do?

Tom

>-----Original Message-----
>"Tom" > wrote in
message
...
>> After installing the new SP2 I cannot open my HP Gallery
>> program. I kept getting the error message: "Cannot
find
>> file:///C:/program%20files... Make sure the path or
>> internet address is correct." After working with HP
for
>> several hours their only answer that worked was to
restore
>> my system prior to the SP2 update. Is there anyone out
>> there that can explain in simple terms how to have both
>> SP2 and HP Gallery?
>
>Have you tried completely uninstall the HP Gallery -
rebooting and then
>installing it again?
>
>--
>Paul Smith,
> Yeovil, UK.
>http://windows.dasmirnov.net/ Windows XP Resource Site.
>
>*Replace nospam with smirnov to reply by e-mail*
>
>
>.
>