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thad
October 4th 04, 05:02 AM
Last night I installed XP Service Pack 2. Tonight when I
try to open MS Excel, the following occurs:

Windows Installer...Preparing to Install

Please wait while Windows configures Microsoft Office XP
Professional with Frontpage

It then tells me it can't access the original MS Office
files. This is because the files were installed through
my former employer's network. My employer sold me my
computer when I took a new job, but I didn't walk away
with MS Office software discs (or an ongoing connection
to their network).

But here's my question -- what happened in the SP2
install that caused my software to need access to the
original source files? What can I do to fix this?

A final step of the SP2 install directed me to search for
updates for MSOffice software. The process tried to begin
some updates, but I cancelled because it said it was
going to want access to the original files. I didn't
think it changed anything, but now it seems it must have.
These updates had something to do with GDI/jpeg something-
or-other.

Any help?

JustUs
October 4th 04, 07:31 AM
You are probably out of luck without the original CD. You might try to go to
Add/Remove, find MS Office select change, then repair. This is a long shot,
but it might do the trick.

"thad" wrote:

> Last night I installed XP Service Pack 2. Tonight when I
> try to open MS Excel, the following occurs:
>
> Windows Installer...Preparing to Install
>
> Please wait while Windows configures Microsoft Office XP
> Professional with Frontpage
>
> It then tells me it can't access the original MS Office
> files. This is because the files were installed through
> my former employer's network. My employer sold me my
> computer when I took a new job, but I didn't walk away
> with MS Office software discs (or an ongoing connection
> to their network).
>
> But here's my question -- what happened in the SP2
> install that caused my software to need access to the
> original source files? What can I do to fix this?
>
> A final step of the SP2 install directed me to search for
> updates for MSOffice software. The process tried to begin
> some updates, but I cancelled because it said it was
> going to want access to the original files. I didn't
> think it changed anything, but now it seems it must have.
> These updates had something to do with GDI/jpeg something-
> or-other.
>
> Any help?
>

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