I installed win-XP SP2 & now printer won't work

[Ingrid]

I installed win-XP SP2 and now my Canon Multipass F30
printer won't work. The computer won't even acknowledge
my printer device so that I can try to reload the driver.

[Lester Stiefel]

On Mon, 4 Oct 2004 20:30:59 -0700, Ingrid wrote:

> I installed win-XP SP2 and now my Canon Multipass F30
> printer won't work. The computer won't even acknowledge
> my printer device so that I can try to reload the driver.

Did you initially have to install it using a special disk?
If so, then try reinstalling using Canon's CD, and see if
it takes. If so you are in -- if not then contact Canon for
an xpsp2 update.
--
Lester Stiefel
In 2 Timothy 3:1-7, there is a list of the qualities that
Unregenerate man will have in the last days. Is your quality
found there? If So, don't despair - Christ came to save His
people.

[Cari \(MS-MVP\)]

Until Canon finish writing their new drivers, there is a hotfix available
from Microsoft.

http://support.microsoft.com/default.aspx?scid=kb;en-us;884020
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"Ingrid" > wrote in message
...
>I installed win-XP SP2 and now my Canon Multipass F30
> printer won't work. The computer won't even acknowledge
> my printer device so that I can try to reload the driver.

[Ingrid]

Lester. You're my hero!! I did as you suggested and it
worked like a charm. Thanks so very much. Ingrid
>-----Original Message-----
>On Mon, 4 Oct 2004 20:30:59 -0700, Ingrid wrote:
>
>> I installed win-XP SP2 and now my Canon Multipass F30
>> printer won't work. The computer won't even
acknowledge
>> my printer device so that I can try to reload the
driver.
>
> Did you initially have to install it using a special
disk?
>If so, then try reinstalling using Canon's CD, and see
if
>it takes. If so you are in -- if not then contact Canon
for
>an xpsp2 update.
>--
>Lester Stiefel
>In 2 Timothy 3:1-7, there is a list of the qualities that
>Unregenerate man will have in the last days. Is your
quality
>found there? If So, don't despair - Christ came to save
His
>people.
>.
>