Win XP SP2 Boot Problem

[xdocx]

I recently installed the Win XP SP2 Update and now my PC will not boot
into Windows. I apologize if this problem has been posted and
addressed here before, but I reviewed many days of past postings and
couldn't find anything related. When trying to run System Restore in
Safe Mode it reports no hard drive found. I suspect that SP2 has
somehow caused a conflict, possibly involving my dual hard drive
serial ATA 0 RAID configuration. My PC came with only a manufacturer's
Recovery CD and I obviously prefer not to do a complete reinstall to
the original specs and lose all my data.

I have kept current with all previous MS updates, regularly run
updated Norton AV, am behind a router firewall, and before the update
installation I routinely did my usual pc maintenance routine, which
includes a complete virus scan, Norton Utilities diagnostic scan for
problems, Ad-Aware scan, SpyBot S&D scan, HD Valet scan, WindowWasher
cleanup, and defragged the drives. There were no problems and
everything was fine and fast.

I am running Win XP Home on an AMD 64 3200+, with 1GB of Corsair
PC3200 DDR Ram, a Gigabyte K8 Triton GA-K8N Pro mobo, with dual Maxtor
120GB serial ATA hard drives in a 0 RAID configuration system that is
less than six months old.

[xdocx]

In article s.com>,
says...
> I recently installed the Win XP SP2 Update and now my PC will not boot
> into Windows. I apologize if this problem has been posted and
> addressed here before, but I reviewed many days of past postings and
> couldn't find anything related. When trying to run System Restore in
> Safe Mode it reports no hard drive found. I suspect that SP2 has
> somehow caused a conflict, possibly involving my dual hard drive
> serial ATA 0 RAID configuration. My PC came with only a manufacturer's
> Recovery CD and I obviously prefer not to do a complete reinstall to
> the original specs and lose all my data.
>
> I have kept current with all previous MS updates, regularly run
> updated Norton AV, am behind a router firewall, and before the update
> installation I routinely did my usual pc maintenance routine, which
> includes a complete virus scan, Norton Utilities diagnostic scan for
> problems, Ad-Aware scan, SpyBot S&D scan, HD Valet scan, WindowWasher
> cleanup, and defragged the drives. There were no problems and
> everything was fine and fast.
>
> I am running Win XP Home on an AMD 64 3200+, with 1GB of Corsair
> PC3200 DDR Ram, a Gigabyte K8 Triton GA-K8N Pro mobo, with dual Maxtor
> 120GB serial ATA hard drives in a 0 RAID configuration system that is
> less than six months old.
>
Any help, suggestions for a fix, recommended sources for a fix, etc.
will be greatly appreciated. TIA

[Jupiter Jones [MVP]]

How to use the Automatic Recovery feature to recover your computer if
the Windows XP Service Pack 2 Setup program is not completed
successfully:
http://support.microsoft.com/?id=875355

Reboot tapping F8 each second.
Select "Last known good configuration" at the menu.
If that fails, reboot tapping F8 again this time choosing Safe Mode.
Then System Restore to Date/Time before issue started:
Start/All Programs/Accessories/System Tools/System Restore

Otherwise perform a Repair Installation:
http://www3.telus.net/dandemar/repaxp.htm

When you are ready for SP-2, follow the Service Pack Installation
Checklist:
http://www3.telus.net/dandemar/spackins.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"xdocx" > wrote in message
ganews.com...
>I recently installed the Win XP SP2 Update and now my PC will not
>boot
> into Windows. I apologize if this problem has been posted and
> addressed here before, but I reviewed many days of past postings and
> couldn't find anything related. When trying to run System Restore in
> Safe Mode it reports no hard drive found. I suspect that SP2 has
> somehow caused a conflict, possibly involving my dual hard drive
> serial ATA 0 RAID configuration. My PC came with only a
> manufacturer's
> Recovery CD and I obviously prefer not to do a complete reinstall to
> the original specs and lose all my data.
>
> I have kept current with all previous MS updates, regularly run
> updated Norton AV, am behind a router firewall, and before the
> update
> installation I routinely did my usual pc maintenance routine, which
> includes a complete virus scan, Norton Utilities diagnostic scan for
> problems, Ad-Aware scan, SpyBot S&D scan, HD Valet scan,
> WindowWasher
> cleanup, and defragged the drives. There were no problems and
> everything was fine and fast.
>
> I am running Win XP Home on an AMD 64 3200+, with 1GB of Corsair
> PC3200 DDR Ram, a Gigabyte K8 Triton GA-K8N Pro mobo, with dual
> Maxtor
> 120GB serial ATA hard drives in a 0 RAID configuration system that
> is
> less than six months old.

[xdocx]

Thanks, but I tried all of these suggestions already, including
reinstalling the SATA driver from the manufacturer's floppy disk, but
it won't let me in, even in safe mode, because it doesn't locate and
recognize any hard drive. Same with trying to use "last known good
configuration" and "start windows normally." It can't do a system
restore for the same reason; no drives recognized/nothing to restore.

The only thing I haven't tried is the "Repair Installation" because I
don't have the WinXP Home disk, just the "System Restore Disk" from
the manufacturer and I don't want to reformat and reinstall and lose
all of my data.

On Tue, 5 Oct 2004 15:29:24 -0600, "Jupiter Jones [MVP]"
> wrote:

>How to use the Automatic Recovery feature to recover your computer if
>the Windows XP Service Pack 2 Setup program is not completed
>successfully:
>http://support.microsoft.com/?id=875355
>
>Reboot tapping F8 each second.
>Select "Last known good configuration" at the menu.
>If that fails, reboot tapping F8 again this time choosing Safe Mode.
>Then System Restore to Date/Time before issue started:
>Start/All Programs/Accessories/System Tools/System Restore
>
>Otherwise perform a Repair Installation:
>http://www3.telus.net/dandemar/repaxp.htm
>
>When you are ready for SP-2, follow the Service Pack Installation
>Checklist:
>http://www3.telus.net/dandemar/spackins.htm

[Jupiter Jones [MVP]]

Contact the manufacturer to see what options there may be with the CD
or otherwise.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"xdocx" > wrote in message
...
> Thanks, but I tried all of these suggestions already, including
> reinstalling the SATA driver from the manufacturer's floppy disk,
> but
> it won't let me in, even in safe mode, because it doesn't locate and
> recognize any hard drive. Same with trying to use "last known good
> configuration" and "start windows normally." It can't do a system
> restore for the same reason; no drives recognized/nothing to
> restore.
>
> The only thing I haven't tried is the "Repair Installation" because
> I
> don't have the WinXP Home disk, just the "System Restore Disk" from
> the manufacturer and I don't want to reformat and reinstall and lose
> all of my data.
>
> On Tue, 5 Oct 2004 15:29:24 -0600, "Jupiter Jones [MVP]"
> > wrote:
>
>>How to use the Automatic Recovery feature to recover your computer
>>if
>>the Windows XP Service Pack 2 Setup program is not completed
>>successfully:
>>http://support.microsoft.com/?id=875355
>>
>>Reboot tapping F8 each second.
>>Select "Last known good configuration" at the menu.
>>If that fails, reboot tapping F8 again this time choosing Safe Mode.
>>Then System Restore to Date/Time before issue started:
>>Start/All Programs/Accessories/System Tools/System Restore
>>
>>Otherwise perform a Repair Installation:
>>http://www3.telus.net/dandemar/repaxp.htm
>>
>>When you are ready for SP-2, follow the Service Pack Installation
>>Checklist:
>>http://www3.telus.net/dandemar/spackins.htm
>

[xdocx]

On Tue, 5 Oct 2004 21:46:31 -0600, "Jupiter Jones [MVP]"
> wrote:

>Contact the manufacturer to see what options there may be with the CD
>or otherwise.

I have now learned that there is a known conflict between the AMD64
processors and SP2. However, Microsoft's "fix" requires being able to
access WinXP in safe mode and then remove a file "mpegport.sys." Catch
22, the SP2 conflict prevents any access to the hard drives and,
therefore, WinXP. Totally microshafted and screwed! It looks like a
total reinstall from the manufacturer-supplied Restore Disk is my only
option with the accompanying full data loss.

Thanks for the suggestions anyway.