SP2 install from CD

[Sue]

I installed SP2 from the Microsoft CD sent to me and I am
receiving alerts, have the firewall, etc., but Windows
Update shows SP2 is not installed. What should I do?

[Fritz]

What do you mean Windows Update shows it's not installed?
You said you installed it from a CD so why would you expect WindowsUpdate
site to have it listed in its Installation History?
Go to Start/Run and type in: winver [ENTER]
It will tell you the revision of the OS.

"Sue" > wrote in message
...
>I installed SP2 from the Microsoft CD sent to me and I am
> receiving alerts, have the firewall, etc., but Windows
> Update shows SP2 is not installed. What should I do?

[Kent W. England [MVP]]

Sue wrote on 06-Oct-2004 11:40 AM:
> I installed SP2 from the Microsoft CD sent to me and I am
> receiving alerts, have the firewall, etc., but Windows
> Update shows SP2 is not installed. What should I do?

If SP2 doesn't show in the History and also doesn't show up as an update
to install, I would forget about it. If you can't get past the SP2
update on WU to install new updates (like the fantastically useless GDI+
detection tool), then I would use the WU troubleshooter to start resolution.

--
Kent W. England, Microsoft MVP for Windows Security