Re: Modem not installing correctly now without SP2

[Russell Allen]

Thanks Bob,

I went into device manager and uninstalled "unimodem..." and also saw that
WinAcPci had a yellow exclamation next to it and uninstalled that as well.
On rebooting there was a checksum error and I could only get a very low
screen resolution. I tried restarting a couple of times but this did not
resolve it and had to perform
a system restore back to yesterday which appeared to cure the resolution
problem. However, WinAcPci still had a yellow exclamation mark. I also
noticed that there was no display adaptors category in device manager, the
only reference to a display adaptor was under "Monitors>Plug and play
Monitors" whose location was given as "on Nvidia fx5600".

I then tried to reinstall the display adaptor using the add hardware
wizard. I had to install it mnaually under "add new hardware device">
display adaptors>have disk and browsed for the driver file. I selected the
driver file, clicked ok, but the driver didi not appear on the list and my
only option was to cancel the wizard.

I tried installing the modem to see what would happen: It was not
immediately detected so I used the add hardware wizard and a "Found new
hardware PCI simple communications device" bubble appeared which then
changed to "Intel(R) 536 EP". It was not detected as a P'n'P modem so I
installed it manually as a modem. All went fine until it asked me which COM
ports I wanted it installed on and it only gave me the option of COM1 or
COM2. At which point I cancelled the wizard.

Then I restarted the add hardware wizard and the modem was detected
correctly (as a modem: intel536ep) until the finish page when it appeared as
a Modem audio device with a white i in a blue circle. the found new hardware
bubble then decided it was a "Unimodem...". I tried uninstalling and
reinstalling but it was immediately recognised as a "Unimodem...".

This still leaves the problem that my graphics card doesn't appear to be
installed correctly and my modem not being "seen" by the system. Also what
does WinAcPci do 'cos it appeared to knock out my graphics card when
removed.

Sorry to make this a long post but I thought more detail might help solve
the problem.

Thanks,
R


"Bob I" > wrote in message
...
> Typically one must remove the "modem" in Device manager(View, Show> hidden
to see all instances), shut down, pull the card, start up and
> make sure it's clean, load the drivers, shut down, insert card, start PC
> , configure modem. In other words, reset everthing to a pre-modem
> condition, and then start a "by the book" install, following the
> instructions step, by step.
>
> Russell Allen wrote:
>
> > Firstly, thanks Mike for answering my last post. I tried it but
> > unfortunately my PC still wouldn't accept it.
> >
> > I'm now back on SP1 but cannot restore back to a point where the modem
> > installs correctly. The system installed the modem in what looks a
correct
> > fashion (with an unsigned driver)but when I tried to use it , it wasn't.
I
> > eventually found that it was listed in device manager under "Sound,
video
> > and game controllers" as a "Unimodem Half Duplex Audio Device".
> >
> > I tried uninstalling and reinstalling the modem a few times in different
PCI
> > slots but ended up with the same result. I even tried reinstalling my
old
> > modem but that had the same result.
> >
> > I need to know how to remove the modem completely so if I reinstall it,
the
> > PC will recognise it as a plug and play modem rather than an audio
device.
> >
> > I have a gigabyte RZ motherboard with via kt600 chipset, using an Athlon
xp
> > 2400 processor and 512 MB of memory. My modem is an Intel 536 EP
internal
> > and my old modem was an Elsa microlink 56k pci hsf.
> >
> > I now cannot get any internet access on my PC and am having to scrounge
time
> > on my wife's work laptop.
> >
> > Any help would be appreciated.
> >
> > TIA,
> > Russell
> >
> >
> >
>

[Bob I]

I am wondering why you killed the modem install when it wanted to use
COM 1 or 2? You don't mention having removed the modem to prevent
confusing "PNP" before the drivers are available. Windows is very
tenacious when it comes to installing hardware and that is the reason
you need to install step by step in the sequence given in the
installation instruction. Please, please, PLEASE don't keep trying willy
nilly attempts to install. Get out the instructions and follow them.

Russell Allen wrote:

> Thanks Bob,
>
> I went into device manager and uninstalled "unimodem..." and also saw that
> WinAcPci had a yellow exclamation next to it and uninstalled that as well.
> On rebooting there was a checksum error and I could only get a very low
> screen resolution. I tried restarting a couple of times but this did not
> resolve it and had to perform
> a system restore back to yesterday which appeared to cure the resolution
> problem. However, WinAcPci still had a yellow exclamation mark. I also
> noticed that there was no display adaptors category in device manager, the
> only reference to a display adaptor was under "Monitors>Plug and play
> Monitors" whose location was given as "on Nvidia fx5600".
>
> I then tried to reinstall the display adaptor using the add hardware
> wizard. I had to install it mnaually under "add new hardware device">
> display adaptors>have disk and browsed for the driver file. I selected the
> driver file, clicked ok, but the driver didi not appear on the list and my
> only option was to cancel the wizard.
>
> I tried installing the modem to see what would happen: It was not
> immediately detected so I used the add hardware wizard and a "Found new
> hardware PCI simple communications device" bubble appeared which then
> changed to "Intel(R) 536 EP". It was not detected as a P'n'P modem so I
> installed it manually as a modem. All went fine until it asked me which COM
> ports I wanted it installed on and it only gave me the option of COM1 or
> COM2. At which point I cancelled the wizard.
>
> Then I restarted the add hardware wizard and the modem was detected
> correctly (as a modem: intel536ep) until the finish page when it appeared as
> a Modem audio device with a white i in a blue circle. the found new hardware
> bubble then decided it was a "Unimodem...". I tried uninstalling and
> reinstalling but it was immediately recognised as a "Unimodem...".
>
> This still leaves the problem that my graphics card doesn't appear to be
> installed correctly and my modem not being "seen" by the system. Also what
> does WinAcPci do 'cos it appeared to knock out my graphics card when
> removed.
>
> Sorry to make this a long post but I thought more detail might help solve
> the problem.
>
> Thanks,
> R
>
>
> "Bob I" > wrote in message
> ...
>
>>Typically one must remove the "modem" in Device manager(View, Show> hidden
>>
> to see all instances), shut down, pull the card, start up and
>
>>make sure it's clean, load the drivers, shut down, insert card, start PC
>>, configure modem. In other words, reset everthing to a pre-modem
>>condition, and then start a "by the book" install, following the
>>instructions step, by step.
>>
>>Russell Allen wrote:
>>
>>
>>>Firstly, thanks Mike for answering my last post. I tried it but
>>>unfortunately my PC still wouldn't accept it.
>>>
>>>I'm now back on SP1 but cannot restore back to a point where the modem
>>>installs correctly. The system installed the modem in what looks a
>>>
> correct
>
>>>fashion (with an unsigned driver)but when I tried to use it , it wasn't.
>>>
> I
>
>>>eventually found that it was listed in device manager under "Sound,
>>>
> video
>
>>>and game controllers" as a "Unimodem Half Duplex Audio Device".
>>>
>>>I tried uninstalling and reinstalling the modem a few times in different
>>>
> PCI
>
>>>slots but ended up with the same result. I even tried reinstalling my
>>>
> old
>
>>>modem but that had the same result.
>>>
>>>I need to know how to remove the modem completely so if I reinstall it,
>>>
> the
>
>>>PC will recognise it as a plug and play modem rather than an audio
>>>
> device.
>
>>>I have a gigabyte RZ motherboard with via kt600 chipset, using an Athlon
>>>
> xp
>
>>>2400 processor and 512 MB of memory. My modem is an Intel 536 EP
>>>
> internal
>
>>>and my old modem was an Elsa microlink 56k pci hsf.
>>>
>>>I now cannot get any internet access on my PC and am having to scrounge
>>>
> time
>
>>>on my wife's work laptop.
>>>
>>>Any help would be appreciated.
>>>
>>>TIA,
>>>Russell
>>>
>>>
>>>
>>>
>
>
>
>

[Russell Allen]

On a previous attempt to install the modem I installed it on COM 1 and it
still wasn't recognised when I try to Dial up. I was assuming COM 1 & 2
were the two 9 pin D plugs attached to the back of the motherboard.

What procedure would I need to follow after taking the modem out? Where
would I copy the .inf file to and what other changes would I need to make?
The print material supplied and the cd info only refer to PnP installation.

In the "System Information" window (current system information) under modems
there is a list of the install attemps and each installation is on a
different COM port. The latest being the Intel, which is currently plugged
in, on COM 9. Under "System History">components it shows the intel modem
having been added.

Thanks,
R


"Bob I" > wrote in message
...
> I am wondering why you killed the modem install when it wanted to use
> COM 1 or 2? You don't mention having removed the modem to prevent
> confusing "PNP" before the drivers are available. Windows is very
> tenacious when it comes to installing hardware and that is the reason
> you need to install step by step in the sequence given in the
> installation instruction. Please, please, PLEASE don't keep trying willy
> nilly attempts to install. Get out the instructions and follow them.
>
> Russell Allen wrote:
>
> > Thanks Bob,
> >
> > I went into device manager and uninstalled "unimodem..." and also saw
that
> > WinAcPci had a yellow exclamation next to it and uninstalled that as
well.
> > On rebooting there was a checksum error and I could only get a very low
> > screen resolution. I tried restarting a couple of times but this did not
> > resolve it and had to perform
> > a system restore back to yesterday which appeared to cure the resolution
> > problem. However, WinAcPci still had a yellow exclamation mark. I also
> > noticed that there was no display adaptors category in device manager,
the
> > only reference to a display adaptor was under "Monitors>Plug and play
> > Monitors" whose location was given as "on Nvidia fx5600".
> >
> > I then tried to reinstall the display adaptor using the add hardware
> > wizard. I had to install it mnaually under "add new hardware device">
> > display adaptors>have disk and browsed for the driver file. I selected
the
> > driver file, clicked ok, but the driver didi not appear on the list and
my
> > only option was to cancel the wizard.
> >
> > I tried installing the modem to see what would happen: It was not
> > immediately detected so I used the add hardware wizard and a "Found new
> > hardware PCI simple communications device" bubble appeared which then
> > changed to "Intel(R) 536 EP". It was not detected as a P'n'P modem so I
> > installed it manually as a modem. All went fine until it asked me which
COM
> > ports I wanted it installed on and it only gave me the option of COM1 or
> > COM2. At which point I cancelled the wizard.
> >
> > Then I restarted the add hardware wizard and the modem was detected
> > correctly (as a modem: intel536ep) until the finish page when it
appeared as
> > a Modem audio device with a white i in a blue circle. the found new
hardware
> > bubble then decided it was a "Unimodem...". I tried uninstalling and
> > reinstalling but it was immediately recognised as a "Unimodem...".
> >
> > This still leaves the problem that my graphics card doesn't appear to be
> > installed correctly and my modem not being "seen" by the system. Also
what
> > does WinAcPci do 'cos it appeared to knock out my graphics card when
> > removed.
> >
> > Sorry to make this a long post but I thought more detail might help
solve
> > the problem.
> >
> > Thanks,
> > R
> >
> >
> > "Bob I" > wrote in message
> > ...
> >
> >>Typically one must remove the "modem" in Device manager(View, Show>
hidden
> >>
> > to see all instances), shut down, pull the card, start up and
> >
> >>make sure it's clean, load the drivers, shut down, insert card, start PC
> >>, configure modem. In other words, reset everthing to a pre-modem
> >>condition, and then start a "by the book" install, following the
> >>instructions step, by step.
> >>
> >>Russell Allen wrote:
> >>
> >>
> >>>Firstly, thanks Mike for answering my last post. I tried it but
> >>>unfortunately my PC still wouldn't accept it.
> >>>
> >>>I'm now back on SP1 but cannot restore back to a point where the modem
> >>>installs correctly. The system installed the modem in what looks a
> >>>
> > correct
> >
> >>>fashion (with an unsigned driver)but when I tried to use it , it
wasn't.
> >>>
> > I
> >
> >>>eventually found that it was listed in device manager under "Sound,
> >>>
> > video
> >
> >>>and game controllers" as a "Unimodem Half Duplex Audio Device".
> >>>
> >>>I tried uninstalling and reinstalling the modem a few times in
different
> >>>
> > PCI
> >
> >>>slots but ended up with the same result. I even tried reinstalling my
> >>>
> > old
> >
> >>>modem but that had the same result.
> >>>
> >>>I need to know how to remove the modem completely so if I reinstall it,
> >>>
> > the
> >
> >>>PC will recognise it as a plug and play modem rather than an audio
> >>>
> > device.
> >
> >>>I have a gigabyte RZ motherboard with via kt600 chipset, using an
Athlon
> >>>
> > xp
> >
> >>>2400 processor and 512 MB of memory. My modem is an Intel 536 EP
> >>>
> > internal
> >
> >>>and my old modem was an Elsa microlink 56k pci hsf.
> >>>
> >>>I now cannot get any internet access on my PC and am having to scrounge
> >>>
> > time
> >
> >>>on my wife's work laptop.
> >>>
> >>>Any help would be appreciated.
> >>>
> >>>TIA,
> >>>Russell
> >>>
> >>>
> >>>
> >>>
> >
> >
> >
> >
>

[Bob I]

Are the 2 9 pin ports live? As in without the modem in the slot, do you
have 2 working com ports? If they are not enabled then the modem can be
assigned to COM 1 or 2. that would be normal. Now as far as the "Com
ports thru 9. we come back to removing all those fron Device manager
including Show hidden. The install instructions may be in a PDF file on
the CD or visit the web site. Hope this gets you back to a working modem.

Russell Allen wrote:

> On a previous attempt to install the modem I installed it on COM 1 and it
> still wasn't recognised when I try to Dial up. I was assuming COM 1 & 2
> were the two 9 pin D plugs attached to the back of the motherboard.
>
> What procedure would I need to follow after taking the modem out? Where
> would I copy the .inf file to and what other changes would I need to make?
> The print material supplied and the cd info only refer to PnP installation.
>
> In the "System Information" window (current system information) under modems
> there is a list of the install attemps and each installation is on a
> different COM port. The latest being the Intel, which is currently plugged
> in, on COM 9. Under "System History">components it shows the intel modem
> having been added.
>
> Thanks,
> R
>
>
> "Bob I" > wrote in message
> ...
>
>>I am wondering why you killed the modem install when it wanted to use
>>COM 1 or 2? You don't mention having removed the modem to prevent
>>confusing "PNP" before the drivers are available. Windows is very
>>tenacious when it comes to installing hardware and that is the reason
>>you need to install step by step in the sequence given in the
>>installation instruction. Please, please, PLEASE don't keep trying willy
>>nilly attempts to install. Get out the instructions and follow them.
>>
>>Russell Allen wrote:
>>
>>
>>>Thanks Bob,
>>>
>>>I went into device manager and uninstalled "unimodem..." and also saw
>>>
> that
>
>>>WinAcPci had a yellow exclamation next to it and uninstalled that as
>>>
> well.
>
>>>On rebooting there was a checksum error and I could only get a very low
>>>screen resolution. I tried restarting a couple of times but this did not
>>>resolve it and had to perform
>>>a system restore back to yesterday which appeared to cure the resolution
>>>problem. However, WinAcPci still had a yellow exclamation mark. I also
>>>noticed that there was no display adaptors category in device manager,
>>>
> the
>
>>>only reference to a display adaptor was under "Monitors>Plug and play
>>>Monitors" whose location was given as "on Nvidia fx5600".
>>>
>>> I then tried to reinstall the display adaptor using the add hardware
>>>wizard. I had to install it mnaually under "add new hardware device">
>>>display adaptors>have disk and browsed for the driver file. I selected
>>>
> the
>
>>>driver file, clicked ok, but the driver didi not appear on the list and
>>>
> my
>
>>>only option was to cancel the wizard.
>>>
>>>I tried installing the modem to see what would happen: It was not
>>>immediately detected so I used the add hardware wizard and a "Found new
>>>hardware PCI simple communications device" bubble appeared which then
>>>changed to "Intel(R) 536 EP". It was not detected as a P'n'P modem so I
>>>installed it manually as a modem. All went fine until it asked me which
>>>
> COM
>
>>>ports I wanted it installed on and it only gave me the option of COM1 or
>>>COM2. At which point I cancelled the wizard.
>>>
>>>Then I restarted the add hardware wizard and the modem was detected
>>>correctly (as a modem: intel536ep) until the finish page when it
>>>
> appeared as
>
>>>a Modem audio device with a white i in a blue circle. the found new
>>>
> hardware
>
>>>bubble then decided it was a "Unimodem...". I tried uninstalling and
>>>reinstalling but it was immediately recognised as a "Unimodem...".
>>>
>>>This still leaves the problem that my graphics card doesn't appear to be
>>>installed correctly and my modem not being "seen" by the system. Also
>>>
> what
>
>>>does WinAcPci do 'cos it appeared to knock out my graphics card when
>>>removed.
>>>
>>>Sorry to make this a long post but I thought more detail might help
>>>
> solve
>
>>>the problem.
>>>
>>>Thanks,
>>>R
>>>
>>>
>>>"Bob I" > wrote in message
...
>>>
>>>
>>>>Typically one must remove the "modem" in Device manager(View, Show>
>>>>
> hidden
>
>>>to see all instances), shut down, pull the card, start up and
>>>
>>>
>>>>make sure it's clean, load the drivers, shut down, insert card, start PC
>>>>, configure modem. In other words, reset everthing to a pre-modem
>>>>condition, and then start a "by the book" install, following the
>>>>instructions step, by step.
>>>>
>>>>Russell Allen wrote:
>>>>
>>>>
>>>>
>>>>>Firstly, thanks Mike for answering my last post. I tried it but
>>>>>unfortunately my PC still wouldn't accept it.
>>>>>
>>>>>I'm now back on SP1 but cannot restore back to a point where the modem
>>>>>installs correctly. The system installed the modem in what looks a
>>>>>
>>>>>
>>>correct
>>>
>>>
>>>>>fashion (with an unsigned driver)but when I tried to use it , it
>>>>>
> wasn't.
>
>>>I
>>>
>>>
>>>>>eventually found that it was listed in device manager under "Sound,
>>>>>
>>>>>
>>>video
>>>
>>>
>>>>>and game controllers" as a "Unimodem Half Duplex Audio Device".
>>>>>
>>>>>I tried uninstalling and reinstalling the modem a few times in
>>>>>
> different
>
>>>PCI
>>>
>>>
>>>>>slots but ended up with the same result. I even tried reinstalling my
>>>>>
>>>>>
>>>old
>>>
>>>
>>>>>modem but that had the same result.
>>>>>
>>>>>I need to know how to remove the modem completely so if I reinstall it,
>>>>>
>>>>>
>>>the
>>>
>>>
>>>>>PC will recognise it as a plug and play modem rather than an audio
>>>>>
>>>>>
>>>device.
>>>
>>>
>>>>>I have a gigabyte RZ motherboard with via kt600 chipset, using an
>>>>>
> Athlon
>
>>>xp
>>>
>>>
>>>>>2400 processor and 512 MB of memory. My modem is an Intel 536 EP
>>>>>
>>>>>
>>>internal
>>>
>>>
>>>>>and my old modem was an Elsa microlink 56k pci hsf.
>>>>>
>>>>>I now cannot get any internet access on my PC and am having to scrounge
>>>>>
>>>>>
>>>time
>>>
>>>
>>>>>on my wife's work laptop.
>>>>>
>>>>>Any help would be appreciated.
>>>>>
>>>>>TIA,
>>>>>Russell
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>
>>>
>>>
>
>

[Russell Allen]

Yes, according to device manager both ports are enabled.

The com ports 3 to 9 don't appear in device manager, they are in msinfo.

I've visited the Intel website and downloaded the latest driver (including a
hcl certificate). A quick try at installing the driver didn't work (it
still says the driver is not digitally signed) so I will have another go
tomorrow, removing the modem beforehand.

Thanks,
R


"Bob I" > wrote in message
...
> Are the 2 9 pin ports live? As in without the modem in the slot, do you
> have 2 working com ports? If they are not enabled then the modem can be
> assigned to COM 1 or 2. that would be normal. Now as far as the "Com
> ports thru 9. we come back to removing all those fron Device manager
> including Show hidden. The install instructions may be in a PDF file on
> the CD or visit the web site. Hope this gets you back to a working modem.
>
> Russell Allen wrote:
>
> > On a previous attempt to install the modem I installed it on COM 1 and
it
> > still wasn't recognised when I try to Dial up. I was assuming COM 1 & 2
> > were the two 9 pin D plugs attached to the back of the motherboard.
> >
> > What procedure would I need to follow after taking the modem out? Where
> > would I copy the .inf file to and what other changes would I need to
make?
> > The print material supplied and the cd info only refer to PnP
installation.
> >
> > In the "System Information" window (current system information) under
modems
> > there is a list of the install attemps and each installation is on a
> > different COM port. The latest being the Intel, which is currently
plugged
> > in, on COM 9. Under "System History">components it shows the intel
modem
> > having been added.
> >
> > Thanks,
> > R
> >
> >
> > "Bob I" > wrote in message
> > ...
> >
> >>I am wondering why you killed the modem install when it wanted to use
> >>COM 1 or 2? You don't mention having removed the modem to prevent
> >>confusing "PNP" before the drivers are available. Windows is very
> >>tenacious when it comes to installing hardware and that is the reason
> >>you need to install step by step in the sequence given in the
> >>installation instruction. Please, please, PLEASE don't keep trying willy
> >>nilly attempts to install. Get out the instructions and follow them.
> >>
> >>Russell Allen wrote:
> >>
> >>
> >>>Thanks Bob,
> >>>
> >>>I went into device manager and uninstalled "unimodem..." and also saw
> >>>
> > that
> >
> >>>WinAcPci had a yellow exclamation next to it and uninstalled that as
> >>>
> > well.
> >
> >>>On rebooting there was a checksum error and I could only get a very low
> >>>screen resolution. I tried restarting a couple of times but this did
not
> >>>resolve it and had to perform
> >>>a system restore back to yesterday which appeared to cure the
resolution
> >>>problem. However, WinAcPci still had a yellow exclamation mark. I also
> >>>noticed that there was no display adaptors category in device manager,
> >>>
> > the
> >
> >>>only reference to a display adaptor was under "Monitors>Plug and play
> >>>Monitors" whose location was given as "on Nvidia fx5600".
> >>>
> >>> I then tried to reinstall the display adaptor using the add hardware
> >>>wizard. I had to install it mnaually under "add new hardware device">
> >>>display adaptors>have disk and browsed for the driver file. I selected
> >>>
> > the
> >
> >>>driver file, clicked ok, but the driver didi not appear on the list and
> >>>
> > my
> >
> >>>only option was to cancel the wizard.
> >>>
> >>>I tried installing the modem to see what would happen: It was not
> >>>immediately detected so I used the add hardware wizard and a "Found new
> >>>hardware PCI simple communications device" bubble appeared which then
> >>>changed to "Intel(R) 536 EP". It was not detected as a P'n'P modem so
I
> >>>installed it manually as a modem. All went fine until it asked me
which
> >>>
> > COM
> >
> >>>ports I wanted it installed on and it only gave me the option of COM1
or
> >>>COM2. At which point I cancelled the wizard.
> >>>
> >>>Then I restarted the add hardware wizard and the modem was detected
> >>>correctly (as a modem: intel536ep) until the finish page when it
> >>>
> > appeared as
> >
> >>>a Modem audio device with a white i in a blue circle. the found new
> >>>
> > hardware
> >
> >>>bubble then decided it was a "Unimodem...". I tried uninstalling and
> >>>reinstalling but it was immediately recognised as a "Unimodem...".
> >>>
> >>>This still leaves the problem that my graphics card doesn't appear to
be
> >>>installed correctly and my modem not being "seen" by the system. Also
> >>>
> > what
> >
> >>>does WinAcPci do 'cos it appeared to knock out my graphics card when
> >>>removed.
> >>>
> >>>Sorry to make this a long post but I thought more detail might help
> >>>
> > solve
> >
> >>>the problem.
> >>>
> >>>Thanks,
> >>>R
> >>>
> >>>
> >>>"Bob I" > wrote in message
> ...
> >>>
> >>>
> >>>>Typically one must remove the "modem" in Device manager(View, Show>
> >>>>
> > hidden
> >
> >>>to see all instances), shut down, pull the card, start up and
> >>>
> >>>
> >>>>make sure it's clean, load the drivers, shut down, insert card, start
PC
> >>>>, configure modem. In other words, reset everthing to a pre-modem
> >>>>condition, and then start a "by the book" install, following the
> >>>>instructions step, by step.
> >>>>
> >>>>Russell Allen wrote:
> >>>>
> >>>>
> >>>>
> >>>>>Firstly, thanks Mike for answering my last post. I tried it but
> >>>>>unfortunately my PC still wouldn't accept it.
> >>>>>
> >>>>>I'm now back on SP1 but cannot restore back to a point where the
modem
> >>>>>installs correctly. The system installed the modem in what looks a
> >>>>>
> >>>>>
> >>>correct
> >>>
> >>>
> >>>>>fashion (with an unsigned driver)but when I tried to use it , it
> >>>>>
> > wasn't.
> >
> >>>I
> >>>
> >>>
> >>>>>eventually found that it was listed in device manager under "Sound,
> >>>>>
> >>>>>
> >>>video
> >>>
> >>>
> >>>>>and game controllers" as a "Unimodem Half Duplex Audio Device".
> >>>>>
> >>>>>I tried uninstalling and reinstalling the modem a few times in
> >>>>>
> > different
> >
> >>>PCI
> >>>
> >>>
> >>>>>slots but ended up with the same result. I even tried reinstalling
my
> >>>>>
> >>>>>
> >>>old
> >>>
> >>>
> >>>>>modem but that had the same result.
> >>>>>
> >>>>>I need to know how to remove the modem completely so if I reinstall
it,
> >>>>>
> >>>>>
> >>>the
> >>>
> >>>
> >>>>>PC will recognise it as a plug and play modem rather than an audio
> >>>>>
> >>>>>
> >>>device.
> >>>
> >>>
> >>>>>I have a gigabyte RZ motherboard with via kt600 chipset, using an
> >>>>>
> > Athlon
> >
> >>>xp
> >>>
> >>>
> >>>>>2400 processor and 512 MB of memory. My modem is an Intel 536 EP
> >>>>>
> >>>>>
> >>>internal
> >>>
> >>>
> >>>>>and my old modem was an Elsa microlink 56k pci hsf.
> >>>>>
> >>>>>I now cannot get any internet access on my PC and am having to
scrounge
> >>>>>
> >>>>>
> >>>time
> >>>
> >>>
> >>>>>on my wife's work laptop.
> >>>>>
> >>>>>Any help would be appreciated.
> >>>>>
> >>>>>TIA,
> >>>>>Russell
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>
> >>>
> >>>
> >
> >
>