XP Shut Down Command Does not work

[jeffreyn]

XP professional - Dell laptop
The shut down command does not work. Must manually force
the system to shut down by holding the power button for
about 10 seconds. Restart command is similar. Please
Help!

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Has this ever worked, is this a new system. If yes, contact Dell. If this
is a recent issue, try using System Restore to take you back to a time prior
to when this began. Start\All Programs\System Tools\System Restore.

If that doesn't resolve it, try the following website:

http://www.aumha.org/a/shtdwnxp.htm


--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"jeffreyn" > wrote in message
...
> XP professional - Dell laptop
> The shut down command does not work. Must manually force
> the system to shut down by holding the power button for
> about 10 seconds. Restart command is similar. Please
> Help!