Programs try to reinstall after SP2

[Johnny Hawk]

Following the SP2 upgrade our database program will not
start. Windows prompts to reinstall the program. If you
cancel the Windows error message enough the application
will start but it is very problematic. Oddly I have customers
who try and start other database programs and windows trys
to reinstall our program (????) Tried uninstall/reinstall without
success. Any ideas? Anyone? Thanks all.
--
Johnny Hawk
Ctrl-alt-Doh!

[Torgeir Bakken \(MVP\)]

Johnny Hawk wrote:

> Following the SP2 upgrade our database program will not
> start. Windows prompts to reinstall the program. If you
> cancel the Windows error message enough the application
> will start but it is very problematic. Oddly I have customers
> who try and start other database programs and windows trys
> to reinstall our program (????) Tried uninstall/reinstall without
> success. Any ideas? Anyone? Thanks all.
Hi

Most likely it is Windows Installer doing an on-demand installation...

See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

[Johnny Hawk]

Thanks so much for the information, I will try this with
my user.


Johnny Hawk
Ctrl-Alt-Doh!

[Torgeir Bakken \(MVP\)]

Johnny Hawk wrote:

> Thanks so much for the information, I will try this with
> my user.
Hi

If you find that you need to do some cleanup, you can use this tool:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx