Installed XP SP2 by mistake; uninstall doesn't work and

[MarkB]

system restore back to prior to XP2 install does not completed... status bar
goes about 80% (after 2 and one-half hours!) and then computer reboots to
message stating System Restore could not complete.

Need to either fix XP2 or find way to completely remove it.

[Will Denny]

Hi

Is there an entry in Add/Remove Programs to uninstall SP2? If so, try that.

--

Will Denny
MVP - Windows Shell/User
Please reply to the News Groups


"MarkB" > wrote in message
...
> system restore back to prior to XP2 install does not completed... status
> bar
> goes about 80% (after 2 and one-half hours!) and then computer reboots to
> message stating System Restore could not complete.
>
> Need to either fix XP2 or find way to completely remove it.

[Bill Peng [MSFT]]

Hi Mark,

As Will said, please check whether there's an entry in Add or Remove
Programs. Then try to uninstall XP SP2 again.

If it also fails or there's no such entry, I recommend you to create a
slipstreamed XP SP2 CD and then perform a Repair Installation.

To create a slipstreamed CD, please refer to:
http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp

To repair Windows XP, please follow these steps:

STEP 1:

If your Windows XP is preinstalled by OEM (Original Equipment
Manufacturers), please make sure the following file is deleted:

delete %windir%\system32\undo_guimode.txt

For more information, please read the article below:

312369 You May Lose Data or Program Settings After Reinstalling, Repairing,
or
http://support.microsoft.com/?id=312369

STEP 2:

1. First disable any Anti-Virus program and BIOS-level Anti-Virus
protection.
2. Make sure you have set your CD-ROM as the first priority boot device.
You may refer to your computer manual for information on how to do this.
3. Insert the Windows XP CD into your CD-ROM and reboot your computer.
4. When you see "Press any key to boot from CD" on the screen, press a key
to let your computer boot from the Windows XP CD.
5. When the computer boots from the CD-ROM, it check your hardware and
then prompt you the following options.

*To set up Windows XP now, press ENTER
*To repair a Windows XP installation using Recovery Console, press R.
*To quit Setup without installing Windows XP, press F3.

6. Please press ENTER.
7. Press the F8 key to agree the Licensing Agreement.
8. You will see your current Windows XP installation is listed in a box
and get the following options:

*To repair the selected Windows XP installation, press R.
*To continue installing a fresh copy of Windows XP without repairing, press
ESC.

9. Please press "R"
10. Then the setup program will repair Windows XP automatically.

Note: After repairing Windows XP, you may need to re-activate Windows XP.

If you encounter any trouble with reactivating your Windows XP, please
contact Microsoft Windows Product Activation Office for help. They can be
contacted at:
Toll number: 716-871-2929
Toll Free Number: 888-571-2048

HTH.

Have a nice day!

Bill Peng
MCSE 2000, MCDBA
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
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