support sucks

[Rick]

Why does microsoft monopolize the market and offer zero
support for its products (except on a pay per issue
basis). Surely with all Bill Gates money he could afford
some live online help and free telephone support or at
least better support within his products. I can never
seem to find any answers to questions in the Help menu.
I wish they had some decent competition. We can all dream.

[Shenan T. Stanley]

Rick <> wrote:
> Why does microsoft monopolize the market and offer zero
> support for its products (except on a pay per issue
> basis). Surely with all Bill Gates money he could afford
> some live online help and free telephone support or at
> least better support within his products. I can never
> seem to find any answers to questions in the Help menu.
> I wish they had some decent competition. We can all dream.

I suppose you should go to Linux where their support.. Oh wait..

Okay - go to Macintosh where the support is.. oh yeah..

Uhmm... BeOS.. No.. What about.. Uhm.. Damn.. N/M - I got nothing.

You expect some person to come sit at your house with you so that when you
download and install Kazaa and grab some bad file and it corrupts everything
you have he can fix it for you? Or when you spill coke in your keyboard and
type the wrong word and it deletes that valuable word file? Or when you
boot with the wrong CD and it wipes your system? Don't install a virus
scanner and open that email from "Aunt Marge" that corrupts all your EXE
files? Don't hook a surge protector to your PC and it gets zapped by
electrical surges?

Just like any product, you should learn a bit about it yourself. Learn
where to go for the answers. Show a little backbone - a little initiative.
Everything you need to know is out there, somewhere. Your inability to find
it is not our problem.

--
Shenan Stanley
"Just trying to help"

[Terry Blazona]

Wow, that was helpful.
>-----Original Message-----
>Rick <> wrote:
>> Why does microsoft monopolize the market and offer zero
>> support for its products (except on a pay per issue
>> basis). Surely with all Bill Gates money he could
afford
>> some live online help and free telephone support or at
>> least better support within his products. I can never
>> seem to find any answers to questions in the Help menu.
>> I wish they had some decent competition. We can all
dream.
>
>I suppose you should go to Linux where their support..
Oh wait..
>
>Okay - go to Macintosh where the support is.. oh yeah..
>
>Uhmm... BeOS.. No.. What about.. Uhm.. Damn.. N/M - I
got nothing.
>
>You expect some person to come sit at your house with
you so that when you
>download and install Kazaa and grab some bad file and it
corrupts everything
>you have he can fix it for you? Or when you spill coke
in your keyboard and
>type the wrong word and it deletes that valuable word
file? Or when you
>boot with the wrong CD and it wipes your system? Don't
install a virus
>scanner and open that email from "Aunt Marge" that
corrupts all your EXE
>files? Don't hook a surge protector to your PC and it
gets zapped by
>electrical surges?
>
>Just like any product, you should learn a bit about it
yourself. Learn
>where to go for the answers. Show a little backbone - a
little initiative.
>Everything you need to know is out there, somewhere.
Your inability to find
>it is not our problem.
>
>--
>Shenan Stanley
>"Just trying to help"
>
>
>.
>

[Crusty \(-: Old B@stard :-\)]

Guess you are searching wrong as I have never found a question that did not
have "multiple" listings for the answers!

"Rick" > wrote in message
...
> Why does microsoft monopolize the market and offer zero
> support for its products (except on a pay per issue
> basis). Surely with all Bill Gates money he could afford
> some live online help and free telephone support or at
> least better support within his products. I can never
> seem to find any answers to questions in the Help menu.
> I wish they had some decent competition. We can all dream.

[Crusty \(-: Old B@stard :-\)]

That was truth!

"Terry Blazona" > wrote in message
...
> Wow, that was helpful.
> >-----Original Message-----
> >Rick <> wrote:
> >> Why does microsoft monopolize the market and offer zero
> >> support for its products (except on a pay per issue
> >> basis). Surely with all Bill Gates money he could
> afford
> >> some live online help and free telephone support or at
> >> least better support within his products. I can never
> >> seem to find any answers to questions in the Help menu.
> >> I wish they had some decent competition. We can all
> dream.
> >
> >I suppose you should go to Linux where their support..
> Oh wait..
> >
> >Okay - go to Macintosh where the support is.. oh yeah..
> >
> >Uhmm... BeOS.. No.. What about.. Uhm.. Damn.. N/M - I
> got nothing.
> >
> >You expect some person to come sit at your house with
> you so that when you
> >download and install Kazaa and grab some bad file and it
> corrupts everything
> >you have he can fix it for you? Or when you spill coke
> in your keyboard and
> >type the wrong word and it deletes that valuable word
> file? Or when you
> >boot with the wrong CD and it wipes your system? Don't
> install a virus
> >scanner and open that email from "Aunt Marge" that
> corrupts all your EXE
> >files? Don't hook a surge protector to your PC and it
> gets zapped by
> >electrical surges?
> >
> >Just like any product, you should learn a bit about it
> yourself. Learn
> >where to go for the answers. Show a little backbone - a
> little initiative.
> >Everything you need to know is out there, somewhere.
> Your inability to find
> >it is not our problem.
> >
> >--
> >Shenan Stanley
> >"Just trying to help"
> >
> >
> >.
> >

[Shenan T. Stanley]

Terry Blazona <> wrote:
> Wow, that was helpful.

Let me help you understand where the statements I made come from:

As far as I could tell, there was no direct question to answer (or
indirect.) It was therefore, not meant to be helpful - beyond the indirect
(or direct - depending on how obvious you think I was) implication that said
person should just TRY and help themselves instead of sitting around waiting
on others to provide them with all the answers.

It seemed and still does seem like a troll for attention and to get people
worked up for no good reason. I think it will just get worse and worse as
the new Mac G5s are released full force (large cheese grater looking
machines.. Check 'em out if you haven't, they have another unique look on
their hands. heh) The Linux fanatics have slowed their influx somewhat (or
I have not witnessed a large number of Linux trolls as of late.) I expect
it every so often form some frustrated "can't help themselves" soul or other
OS fanatic just looking to start trouble.

Now let me iterate something right now - notice I have referred to these
people as "fanatics" and not "advocates". This is because an advocate would
present their reasons and expect and welcome opposite and coinciding
opinions of others. Advocates look to improve not only their favorite
"whatever"(OS in this case) - but also other peoples ideas on what they
want/need in their favorite "whatever" (OS in this case.) Fanatics are
those who don't care about others ideas. They are right, you are not. They
are the same people you work with and whenever something goes wrong, it
wasn't them - it was some weakness or wrong in someone else or something
else that was "beyond their control". Their ideas are always sound and they
cannot make a mistake. You know the type. Right.. Give me a break.

I am not a fanatic in any fashion when it concerns Operating Systems,
PC/MAC, software suites, whatever - I have to support it all. I see the
weakness of ALL sides. If there was a perfect OS or perfect set of software
tools out there, we'd be done. We wouldn't have these newsgroups or even
have to develope any further products. We could all sit on our then
jelly-like asses and use the perfect OS on the perfect hardware and watch
our bodies and mind turn to the same jelly our asses are instead of
developing new things. Yay jelly!

Did I mention IMHO? I guess I just did. heh

--
Shenan Stanley
"Just trying to help"

[Jim Macklin]

a thousand years ago, children were forced to look at new
buildings and other works of art.

They were told to be full of awe when looking at the new
structure. The children were told to be good. Eventually
"full of awe" became awful which originally meant nice, full
of wonder and excitement. But as the kids really didn't
care, they said, "awful" just to pass the test, but they
meant "I really don't care, it looks crappy." (whatever word
they used for crappy)

A bad thing sucks, but just ask Bill about Monica, someday
"sucks" will be a proud claim to fame and fortune.


"Shenan T. Stanley" > wrote in
message ...
| Terry Blazona <> wrote:
| > Wow, that was helpful.
|
| Let me help you understand where the statements I made
come from:
|
| As far as I could tell, there was no direct question to
answer (or
| indirect.) It was therefore, not meant to be helpful -
beyond the indirect
| (or direct - depending on how obvious you think I was)
implication that said
| person should just TRY and help themselves instead of
sitting around waiting
| on others to provide them with all the answers.
|
| It seemed and still does seem like a troll for attention
and to get people
| worked up for no good reason. I think it will just get
worse and worse as
| the new Mac G5s are released full force (large cheese
grater looking
| machines.. Check 'em out if you haven't, they have
another unique look on
| their hands. heh) The Linux fanatics have slowed their
influx somewhat (or
| I have not witnessed a large number of Linux trolls as of
late.) I expect
| it every so often form some frustrated "can't help
themselves" soul or other
| OS fanatic just looking to start trouble.
|
| Now let me iterate something right now - notice I have
referred to these
| people as "fanatics" and not "advocates". This is because
an advocate would
| present their reasons and expect and welcome opposite and
coinciding
| opinions of others. Advocates look to improve not only
their favorite
| "whatever"(OS in this case) - but also other peoples ideas
on what they
| want/need in their favorite "whatever" (OS in this case.)
Fanatics are
| those who don't care about others ideas. They are right,
you are not. They
| are the same people you work with and whenever something
goes wrong, it
| wasn't them - it was some weakness or wrong in someone
else or something
| else that was "beyond their control". Their ideas are
always sound and they
| cannot make a mistake. You know the type. Right.. Give
me a break.
|
| I am not a fanatic in any fashion when it concerns
Operating Systems,
| PC/MAC, software suites, whatever - I have to support it
all. I see the
| weakness of ALL sides. If there was a perfect OS or
perfect set of software
| tools out there, we'd be done. We wouldn't have these
newsgroups or even
| have to develope any further products. We could all sit
on our then
| jelly-like asses and use the perfect OS on the perfect
hardware and watch
| our bodies and mind turn to the same jelly our asses are
instead of
| developing new things. Yay jelly!
|
| Did I mention IMHO? I guess I just did. heh
|
| --
| Shenan Stanley
| "Just trying to help"
|
|