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Marty & Marilyn
October 11th 04, 03:08 AM
I have tried to install SP2 on my IBM PC where I am the Administrator but
after the files load, I am told that "Access Denied". I have tried this from
the SP2 disk as well.
I have tried this disabling both Norton Anti-Virus and Zone-Alarm Pro but to
no avail.
Has anyone any ideas on what I can try. I have followed the instructions
prior to installing like running an Anti-Virus , etc. but this doesn't seem
to help.
Suggestions, Please.

Tom
October 11th 04, 03:40 AM
"Marty & Marilyn" > wrote in message =
...
>I have tried to install SP2 on my IBM PC where I am the Administrator =
but
> after the files load, I am told that "Access Denied". I have tried =
this from
> the SP2 disk as well.
> I have tried this disabling both Norton Anti-Virus and Zone-Alarm Pro =
but to
> no avail.
> Has anyone any ideas on what I can try. I have followed the =
instructions
> prior to installing like running an Anti-Virus , etc. but this doesn't =
seem
> to help.
> Suggestions, Please.=20
>=20

Try installing it in Safe Mode. Since you seem to have problems =
installing SP2, I would highly recommend backing up anything important =
to you as something can go wrong.

Taurarian Constellation
October 11th 04, 05:21 AM
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2
Cannot install Service Pack 2


"Marty & Marilyn" > wrote in message
...
>I have tried to install SP2 on my IBM PC where I am the Administrator but
> after the files load, I am told that "Access Denied". I have tried this from
> the SP2 disk as well.
> I have tried this disabling both Norton Anti-Virus and Zone-Alarm Pro but to
> no avail.
> Has anyone any ideas on what I can try. I have followed the instructions
> prior to installing like running an Anti-Virus , etc. but this doesn't seem
> to help.
> Suggestions, Please.
>

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