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View Full Version : SP2 installation failure- Error Code: 80070017


Bryan Bard
October 13th 04, 06:35 PM
I've gotten this error "Error Code: 80070017 " 4 times, twice trying to
get SP2 via automatic updates and twice trying to do it manually via the
Windows Update site. Does anyone know what this is and how I can resolve
it? I've referenced this website
http://www3.telus.net/dandemar/spackins.htm and done as much as I can on
this checklist prior to attempting this install manually, however I had
trouble and had to back off using SpyBot, but did run SpySubtract
successfully as far as I can tell. I have a Compaq Presario 5000.

Jody Atkins
October 14th 04, 12:28 AM
Here is what I can suggest that might help you out:

First step is we are going to need to obtain a copy of the full
installation package of SP2:

You can aquire it here: (if you do it this way verify the location you are
saving it too)
http://download.microsoft.com/download/1/6/5/165b076b-aaa9-443d-84f0-73cf11f
dcdf8/W
indowsXP-KB835935-SP2-ENU.exe

OR

Order Windows XP Service Pack 2 on CD
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/defau
lt.mspx

Next step is we need to boot into safe mode:

To enter Safe Mode, please use the following
steps:

1. Restart the computer.
2. Keep pressing the F8 key until the Windows Startup menu appears.
3. Choose Safe Mode, and press Enter.

Note: In Safe Mode, your system display and Desktop will look and perform
differently than in Normal Mode. This is only temporary.

Now either go to the location you saved the full install package to or
insert your SP2 CD and initiate the install.

This should allow you to install the SP with no problems

Hope this helps and have a nice day

Best Regards,
Jody Atkins
Microsoft Online Support Engineer
Get Secure! - www.microsoft.com/security
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--------------------
| From: "Bryan Bard" >
| Subject: SP2 installation failure- Error Code: 80070017
| Date: Wed, 13 Oct 2004 13:35:49 -0400
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cpmsftngxa10.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFT NGP08.phx.gbl!TK2MSFTNGP11
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| Xref: cpmsftngxa10.phx.gbl
microsoft.public.windowsxp.perform_maintain:172042
| X-Tomcat-NG: microsoft.public.windowsxp.perform_maintain
|
| I've gotten this error "Error Code: 80070017 " 4 times, twice trying to
| get SP2 via automatic updates and twice trying to do it manually via the
| Windows Update site. Does anyone know what this is and how I can resolve
| it? I've referenced this website
| http://www3.telus.net/dandemar/spackins.htm and done as much as I can on
| this checklist prior to attempting this install manually, however I had
| trouble and had to back off using SpyBot, but did run SpySubtract
| successfully as far as I can tell. I have a Compaq Presario 5000.
|
|
|

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