HJC
October 17th 04, 12:57 AM
After installing SP2 from a CD-rom I acquired fron Microsoft my computer
boots up properly as before but once I am in the XP operating system the
following problems occur:
1. My mouse operates erratically (pointer hangs up and does not respond for
about 30 seconds and then pointer jumps to where I positioned it).
2. The computer eventually stops responding (hangs) within 3 minutes of
problem start.
3. I cannot shut down or restart computer from Start menu and
control/alt/delete does not work
4. I have to use reset button to get computer to restart. Upon restart
Windows XP reloads as if I shut it down normally but hangs up at black
screen/mouse pointer.
5. Once again I have to hit reset to restart and Windows screen comes up as
if windows was not shut down correctly and offers option of safe mode. If I
select safe mode screen goes to safe mode but freezes up again.
6. I then have to reset and shut off computer completely with on/off switch.
7. After about 1/2 hour if I turn off computer windows loads normally as if
nothing has happened but problen arises again randomly throughout day.
My system consists of:
ASUS P4PE2-X MOTHERBOARD
INTEL CELERON CPU 2.40GHZ
512 MB SAMSUNG PC300 RAM
NVIDIA GeForce MX 4000 display card
SAMSUNG SYNCMASTER 753DF(T) MONITOR
MAXTOR 6Y120LO MASTER DRIVE
MAXTOR 6Y120PO SLAVE DRIVE
TDK DVDRW880N DVD/CDRW
YAMAHA CRW2200E CDRW
MICROSOFT INTELLIMOUSE EXPLORER OPTICAL MOUSE
MICROSOFT Natural PS2 Keyboard
US ROBOTICS 56K VOICE WIN 1806 MODEM
CANOSCAN LIDE30/N1240U USB SCANNER
MAUDIO DELTA 24/96 SOUND CARD (with the latest updated XP drivers installed)
PINNACLE DVC 80 USB VIDEO CAPTURE DEVICE
EPSON 875DC USB PRINTER
In the last month since problem began I replaced:
VIDEO CARD (original was ATI 9600XT)
sound card (soundmax ac97)
with no improvement or resolution of problem.
My comnputer worked for 2 years prior with no problems.
The only change made before problems started was the installation of SP2.
Any assistance and/or troubleshooting/insight of this issue would be
greatly appreciated as I am at a loss as to what could be happening.
boots up properly as before but once I am in the XP operating system the
following problems occur:
1. My mouse operates erratically (pointer hangs up and does not respond for
about 30 seconds and then pointer jumps to where I positioned it).
2. The computer eventually stops responding (hangs) within 3 minutes of
problem start.
3. I cannot shut down or restart computer from Start menu and
control/alt/delete does not work
4. I have to use reset button to get computer to restart. Upon restart
Windows XP reloads as if I shut it down normally but hangs up at black
screen/mouse pointer.
5. Once again I have to hit reset to restart and Windows screen comes up as
if windows was not shut down correctly and offers option of safe mode. If I
select safe mode screen goes to safe mode but freezes up again.
6. I then have to reset and shut off computer completely with on/off switch.
7. After about 1/2 hour if I turn off computer windows loads normally as if
nothing has happened but problen arises again randomly throughout day.
My system consists of:
ASUS P4PE2-X MOTHERBOARD
INTEL CELERON CPU 2.40GHZ
512 MB SAMSUNG PC300 RAM
NVIDIA GeForce MX 4000 display card
SAMSUNG SYNCMASTER 753DF(T) MONITOR
MAXTOR 6Y120LO MASTER DRIVE
MAXTOR 6Y120PO SLAVE DRIVE
TDK DVDRW880N DVD/CDRW
YAMAHA CRW2200E CDRW
MICROSOFT INTELLIMOUSE EXPLORER OPTICAL MOUSE
MICROSOFT Natural PS2 Keyboard
US ROBOTICS 56K VOICE WIN 1806 MODEM
CANOSCAN LIDE30/N1240U USB SCANNER
MAUDIO DELTA 24/96 SOUND CARD (with the latest updated XP drivers installed)
PINNACLE DVC 80 USB VIDEO CAPTURE DEVICE
EPSON 875DC USB PRINTER
In the last month since problem began I replaced:
VIDEO CARD (original was ATI 9600XT)
sound card (soundmax ac97)
with no improvement or resolution of problem.
My comnputer worked for 2 years prior with no problems.
The only change made before problems started was the installation of SP2.
Any assistance and/or troubleshooting/insight of this issue would be
greatly appreciated as I am at a loss as to what could be happening.