USB Storage Device problem - Help!

[Mr Wiffy]

My daughter has a PQI (I think!) USB "Intelligent Stick" 64 mb Memory
device - basically an external pen memory - for school use. I cannot get
Windows XP to recognise this, despite downloading the driver from the PQI
site, and asking Windows to scan for it. In theory it should simply
recognise it as an external storage device in My Computer, but it does not.

Any suggestions??

Thanks in advance.

Ian

[jeffrey]

Hi,

Does XP see any other USB device that you put in that slot? Have you tried
the USB mem stick in another computer. Your USB port might be inactive.
Check in device manager and see if there is any problems with your USB
devices.

Jeff

"Mr Wiffy" > wrote in message
...
> My daughter has a PQI (I think!) USB "Intelligent Stick" 64 mb Memory
> device - basically an external pen memory - for school use. I cannot get
> Windows XP to recognise this, despite downloading the driver from the PQI
> site, and asking Windows to scan for it. In theory it should simply
> recognise it as an external storage device in My Computer, but it does
not.
>
> Any suggestions??
>
> Thanks in advance.
>
> Ian
>
>
>
>

[Alex Nichol]

Mr Wiffy wrote:

>My daughter has a PQI (I think!) USB "Intelligent Stick" 64 mb Memory
>device - basically an external pen memory - for school use. I cannot get
>Windows XP to recognise this, despite downloading the driver from the PQI
>site, and asking Windows to scan for it. In theory it should simply
>recognise it as an external storage device in My Computer, but it does not.

Did you try before installing those drivers? Such a device should just
be found on plugging in - you will get a bing-bong sound - and it may
take a little while the first time for it to show in My Computer


--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)

[SlowJet]

Turn off power management for the USB port. It may be asleep and can not
wake up from the device.

Try another port, if front use back, etc.

SJ
"Mr Wiffy" > wrote in message
...
> My daughter has a PQI (I think!) USB "Intelligent Stick" 64 mb Memory
> device - basically an external pen memory - for school use. I cannot get
> Windows XP to recognise this, despite downloading the driver from the PQI
> site, and asking Windows to scan for it. In theory it should simply
> recognise it as an external storage device in My Computer, but it does
> not.
>
> Any suggestions??
>
> Thanks in advance.
>
> Ian
>
>
>
>