Help please i cant sign in anymore

[Keith]

Hi

Please can you help me.

When i try to sign into messenger i get the message.


we were unable to sign you in to .Net Messenger service
,possiby because of a problem with the service or with
your internet connection.Please make sure you are connected
to the internet.

I have tried everything over the last few days

Ive tried signing in with no firewall on

ive tried reinstaling norton ,messenger the lot

even done a full clean install.Formated the lot

Still no go.I tried from a friends house and signed in straight away

Im running on xppro i got broadband

also if i try to access most websites that have got anything to do with
messenger
i get the page cannot be displayed message

Ive scanned my system with norton and spybot

Please any help would be appreciated.

[Jose Francisco]

Dear Keith,

Have you typed in the right password. This could be the main problem
sometimes...

Jose Francisco

"Keith" > wrote in message
...
> Hi
>
> Please can you help me.
>
> When i try to sign into messenger i get the message.
>
>
> we were unable to sign you in to .Net Messenger service
> ,possiby because of a problem with the service or with
> your internet connection.Please make sure you are connected
> to the internet.
>
> I have tried everything over the last few days
>
> Ive tried signing in with no firewall on
>
> ive tried reinstaling norton ,messenger the lot
>
> even done a full clean install.Formated the lot
>
> Still no go.I tried from a friends house and signed in straight away
>
> Im running on xppro i got broadband
>
> also if i try to access most websites that have got anything to do with
> messenger
> i get the page cannot be displayed message
>
> Ive scanned my system with norton and spybot
>
> Please any help would be appreciated.
>
>

[Keith]

o.k now problem sorted itslef out

thanks for reply


"Keith" > wrote in message
...
> Hi
>
> Please can you help me.
>
> When i try to sign into messenger i get the message.
>
>
> we were unable to sign you in to .Net Messenger service
> ,possiby because of a problem with the service or with
> your internet connection.Please make sure you are connected
> to the internet.
>
> I have tried everything over the last few days
>
> Ive tried signing in with no firewall on
>
> ive tried reinstaling norton ,messenger the lot
>
> even done a full clean install.Formated the lot
>
> Still no go.I tried from a friends house and signed in straight away
>
> Im running on xppro i got broadband
>
> also if i try to access most websites that have got anything to do with
> messenger
> i get the page cannot be displayed message
>
> Ive scanned my system with norton and spybot
>
> Please any help would be appreciated.
>
>

[Jonathan Kay [MVP]]

Greetings Keith,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Keith" > wrote in message
...
> Hi
>
> Please can you help me.
>
> When i try to sign into messenger i get the message.
>
>
> we were unable to sign you in to .Net Messenger service
> ,possiby because of a problem with the service or with
> your internet connection.Please make sure you are connected
> to the internet.
>
> I have tried everything over the last few days
>
> Ive tried signing in with no firewall on
>
> ive tried reinstaling norton ,messenger the lot
>
> even done a full clean install.Formated the lot
>
> Still no go.I tried from a friends house and signed in straight away
>
> Im running on xppro i got broadband
>
> also if i try to access most websites that have got anything to do with
> messenger
> i get the page cannot be displayed message
>
> Ive scanned my system with norton and spybot
>
> Please any help would be appreciated.
>
>

[Jonathan Kay [MVP]]

Hi Keith,

Glad to hear it =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com



"Keith" > wrote in message
...
> o.k now problem sorted itslef out
>
> thanks for reply
>
>
> "Keith" > wrote in message
> ...
> > Hi
> >
> > Please can you help me.
> >
> > When i try to sign into messenger i get the message.
> >
> >
> > we were unable to sign you in to .Net Messenger service
> > ,possiby because of a problem with the service or with
> > your internet connection.Please make sure you are connected
> > to the internet.
> >
> > I have tried everything over the last few days
> >
> > Ive tried signing in with no firewall on
> >
> > ive tried reinstaling norton ,messenger the lot
> >
> > even done a full clean install.Formated the lot
> >
> > Still no go.I tried from a friends house and signed in straight away
> >
> > Im running on xppro i got broadband
> >
> > also if i try to access most websites that have got anything to do with
> > messenger
> > i get the page cannot be displayed message
> >
> > Ive scanned my system with norton and spybot
> >
> > Please any help would be appreciated.
> >
> >
>
>