MSN Messenger instruction error

[GT]

When I open MSN Messenger I am allowed to log on but
after I log on a message box pops up and says that a
instruction can't be read and closes. Any suggestions?

GT

[Jonathan Kay [MVP]]

Greetings GT,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"GT" > wrote in message ...
> When I open MSN Messenger I am allowed to log on but
> after I log on a message box pops up and says that a
> instruction can't be read and closes. Any suggestions?
>
> GT

[GT]

I do not have Norton Antivirus 2003 but I installed MSN
Messenger 6.0 and it is working smoothly. I do not know
what the problem was but thanx.

GT
>-----Original Message-----
>Greetings GT,
>
>Do you have Norton Antivirus 2003 installed? Norton
added a new "instant messaging scanning"
>feature to Norton Antivirus 2003, which can conflict
with Messenger and cause this behavior.
>To stop it, open Norton Antivirus (Right-click on the
Norton Antivirus icon in the System
>Tray/Notification Area (by the clock), choose 'Open
Norton Antivirus'), click Options, then
>Instant Messenger then uncheck MSN Instant Messenger and
click OK.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"GT" > wrote in message
...
>> When I open MSN Messenger I am allowed to log on but
>> after I log on a message box pops up and says that a
>> instruction can't be read and closes. Any suggestions?
>>
>> GT
>
>
>.
>

[Jonathan Kay [MVP]]

Hi GT,

Unusual -- that'll work =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"GT" > wrote in message ...
> I do not have Norton Antivirus 2003 but I installed MSN
> Messenger 6.0 and it is working smoothly. I do not know
> what the problem was but thanx.
>
> GT
> >-----Original Message-----
> >Greetings GT,
> >
> >Do you have Norton Antivirus 2003 installed? Norton
> added a new "instant messaging scanning"
> >feature to Norton Antivirus 2003, which can conflict
> with Messenger and cause this behavior.
> >To stop it, open Norton Antivirus (Right-click on the
> Norton Antivirus icon in the System
> >Tray/Notification Area (by the clock), choose 'Open
> Norton Antivirus'), click Options, then
> >Instant Messenger then uncheck MSN Instant Messenger and
> click OK.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >
> >"GT" > wrote in message
> ...
> >> When I open MSN Messenger I am allowed to log on but
> >> after I log on a message box pops up and says that a
> >> instruction can't be read and closes. Any suggestions?
> >>
> >> GT
> >
> >
> >.
> >