Netmeeting and XP SP2 with firewall disabled.

[Marka]

We have just bought an HP Notebook (nx7010) , installed all windows updates
and then XP SP2.

The notebook is joined to a domain and therefor we have disabled the windows
firewall service.

I have run netmeeting and setup remote desktop sharing, but when I try to
"activate remote desktop sharing", from right clicking the system tray icon,
nothing happens and you cant connect to the machine.

All other notebooks and desktops on the domain work fine.

Could this be a Service Pack 2 problem???

Any Ideas??

Thanks in Advance

Mark

[Brian Sullivan MVP]

Marka wrote:
> We have just bought an HP Notebook (nx7010) , installed all windows
> updates and then XP SP2.
>
> The notebook is joined to a domain and therefor we have disabled the
> windows firewall service.
>
> I have run netmeeting and setup remote desktop sharing, but when I
> try to "activate remote desktop sharing", from right clicking the
> system tray icon, nothing happens and you cant connect to the machine.


I am not sure what you mean "nothing happens". No menu to select from, you
select "Activate" and it does not activate or ...?


>
> All other notebooks and desktops on the domain work fine.
>
> Could this be a Service Pack 2 problem???
>



There is an issue with the firewall enabled (the desktop sharing .exe must
be added to the exceptions list -
http://support.microsoft.com/default.aspx?scid=kb;en-us;878451) but no
problem that I have heard of with the firewall disabled.


--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp

[Marka]

Nothing happens as in I click activate go back to the icon, right click and
activate is still there ready to be selected?? I have tried this a few times
and it is still the same??


"Brian Sullivan MVP" > wrote in message
...
> Marka wrote:
>> We have just bought an HP Notebook (nx7010) , installed all windows
>> updates and then XP SP2.
>>
>> The notebook is joined to a domain and therefor we have disabled the
>> windows firewall service.
>>
>> I have run netmeeting and setup remote desktop sharing, but when I
>> try to "activate remote desktop sharing", from right clicking the
>> system tray icon, nothing happens and you cant connect to the machine.
>
>
> I am not sure what you mean "nothing happens". No menu to select from, you
> select "Activate" and it does not activate or ...?
>
>
>>
>> All other notebooks and desktops on the domain work fine.
>>
>> Could this be a Service Pack 2 problem???
>>
>
>
>
> There is an issue with the firewall enabled (the desktop sharing .exe must
> be added to the exceptions list -
> http://support.microsoft.com/default.aspx?scid=kb;en-us;878451) but no
> problem that I have heard of with the firewall disabled.
>
>
> --
> Brian Sullivan
> Meeting by Wire ( http://www.meetingbywire.com)
> ------------
> Is your PC protected? --
> http://www.microsoft.com/security/protect/default.asp
>

[Brian Sullivan MVP]

Marka wrote:
> Nothing happens as in I click activate go back to the icon, right
> click and activate is still there ready to be selected?? I have tried
> this a few times and it is still the same??
>

I know of no problem with the firewall disabled. Is this the same user that
setup the RDS function in the first place -- a user with full administrator
rights to the system?


--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp

[Marka]

Yes it was the same user with full administrator rights. I tried it logged
in as local administrator, domain administrator, local user and domain user.
All returned the same result.

It looks like the problem points towards XP SP2 as I have had no problems
before. Ill try uninstalling SP2 to see what happens.

Thanks for all the help,

Mark

"Brian Sullivan MVP" > wrote in message
...
> Marka wrote:
>> Nothing happens as in I click activate go back to the icon, right
>> click and activate is still there ready to be selected?? I have tried
>> this a few times and it is still the same??
>>
>
> I know of no problem with the firewall disabled. Is this the same user
> that setup the RDS function in the first place -- a user with full
> administrator rights to the system?
>
>
> --
> Brian Sullivan
> Meeting by Wire ( http://www.meetingbywire.com)
> ------------
> Is your PC protected? --
> http://www.microsoft.com/security/protect/default.asp
>

[Brian Sullivan MVP]

Marka wrote:
> Yes it was the same user with full administrator rights. I tried it
> logged in as local administrator, domain administrator, local user
> and domain user. All returned the same result.
>
> It looks like the problem points towards XP SP2 as I have had no
> problems before. Ill try uninstalling SP2 to see what happens.
>
> Thanks for all the help,
>

Have your tried running it with the firewall enabled? (see
http://support.microsoft.com/default.aspx?scid=kb;en-us;878451 for info on
firewall configuration)



--
Brian Sullivan
Meeting by Wire ( http://www.meetingbywire.com)
------------
Is your PC protected? --
http://www.microsoft.com/security/protect/default.asp