Windows Messenger not refreshing online status

[Diane Snyder]

Hi. We've got Windows Messenger running internally, and
the online status of users does not refresh. If the user
exits out of the programs, and restarts it, it
refreshes. Any ideas?

[Jonathan Kay [MVP]]

Greetings Diane,

By internally, do you mean using an Exchange IM 2000 server? If so, this can occur if the
Internet Connection Firewall is enabled. To check, click Start, then click the Control
Panel. If you're in category view click Network and Internet connections then click Network
Connections. Right click your network/internet connection, then click Properties. Click the
Advanced Tab, and verify that the Internet Connection Firewall is unchecked.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Diane Snyder" > wrote in message
...
> Hi. We've got Windows Messenger running internally, and
> the online status of users does not refresh. If the user
> exits out of the programs, and restarts it, it
> refreshes. Any ideas?