Video & Sound On One Side Only

[j]

Thanks for pointing out Jonathan's site. I do have an
Intel NIC card - Pro 100 VE; turns out so do a gazillion
other Dell PC purchasers.

I'd like to find out more about this item. Where is
there a description of this problem; I don't see anything
on Jonathan's web site - for that matter, I don't see any
links to the download link you sent me. Thanks.

>-----Original Message-----
>Here is the path but remember, you must be sure you have
>an Intel NIC before this will be a potential solution.
>Also, it is a simple registry edit but you may want to
>make a restore point before installing it, just to be
>safe. You can also open it with a test editor if you
want
>to see what changes it will make.
>
>http://messenger.jonathankay.com/downloads/intelnicfix.re
g
>
>Good luck
>>-----Original Message-----
>>Where do I find patch?
>>>-----Original Message-----
>>>You may want to check if you have an Intel NIC. That
>>>sounds similar to the problem it causes and there is a
>>>patch you can try if you do.
>>>
>>>>-----Original Message-----
>>>>When using the latest version of MSN or Windows
>>>Messenger
>>>>on both ends of a single PC to PC webcam
conversation,
>>>my
>>>>video and audio is not sent. I see and hear the
other
>>>>party, but they do not see nor hear me. My Logitech
>>>>camera seems to be working because I can see my PIP
in
>>>>Messenger, and when I run the Tuning Wizard, video
>>works
>>>>fine. Using Logitech software, the camera performs
>>>>flawlesslyl. I checked audio settings in control
>panel
>>>>and they appear to be set correctly to Logitech
camera
>>>>for audio and voice. No firewalls or router on
either
>>>>side.
>>>>
>>>>Any ideas??
>>>>
>>>>.
>>>>
>>>.
>>>
>>.
>>
>.
>

[Jonathan Kay [MVP]]

Greetings j,

I don't have this particular .reg file documented, and until recently, I wasn't even aware
that the OEM manufacturers (Dell, etc.) were actually selling PCs with Intel NICs which had
this problem. The problem is within the Intel driver itself -- indeed, if you have an older
PC, you can go back to the previous driver version and it will work -- although most newer
PCs come with the 'broken' new driver.

As Ray recommended, just make a System Restore point before importing (click Start, then Help
& Support, then 'Undo changes to my computer using System Restore', click Create a restore
point and follow the wizard), so you can go back if the registry change doesn't help the
situation or for some other reason.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"j" > wrote in message ...
> Thanks for pointing out Jonathan's site. I do have an
> Intel NIC card - Pro 100 VE; turns out so do a gazillion
> other Dell PC purchasers.
>
> I'd like to find out more about this item. Where is
> there a description of this problem; I don't see anything
> on Jonathan's web site - for that matter, I don't see any
> links to the download link you sent me. Thanks.
>
> >-----Original Message-----
> >Here is the path but remember, you must be sure you have
> >an Intel NIC before this will be a potential solution.
> >Also, it is a simple registry edit but you may want to
> >make a restore point before installing it, just to be
> >safe. You can also open it with a test editor if you
> want
> >to see what changes it will make.
> >
> >http://messenger.jonathankay.com/downloads/intelnicfix.re
> g
> >
> >Good luck
> >>-----Original Message-----
> >>Where do I find patch?
> >>>-----Original Message-----
> >>>You may want to check if you have an Intel NIC. That
> >>>sounds similar to the problem it causes and there is a
> >>>patch you can try if you do.
> >>>
> >>>>-----Original Message-----
> >>>>When using the latest version of MSN or Windows
> >>>Messenger
> >>>>on both ends of a single PC to PC webcam
> conversation,
> >>>my
> >>>>video and audio is not sent. I see and hear the
> other
> >>>>party, but they do not see nor hear me. My Logitech
> >>>>camera seems to be working because I can see my PIP
> in
> >>>>Messenger, and when I run the Tuning Wizard, video
> >>works
> >>>>fine. Using Logitech software, the camera performs
> >>>>flawlesslyl. I checked audio settings in control
> >panel
> >>>>and they appear to be set correctly to Logitech
> camera
> >>>>for audio and voice. No firewalls or router on
> either
> >>>>side.
> >>>>
> >>>>Any ideas??
> >>>>
> >>>>.
> >>>>
> >>>.
> >>>
> >>.
> >>
> >.
> >

[j]

I assume option 1 is the patch file that Jonathan
suggested. For us laymen, what does the QoS Packet
Scheduler do?
>-----Original Message-----
>Hi Jonathan,
>
>The problem seems to affect all Intel Pro VE NIC's with
the driver dated
>March 4, 2003. The Intel NIC is quite common on a lot
of new PC's and
>notebooks now-a-days. It's also the main on-board NIC
on a lot of
>motherboards for custom built PC's. So, I guess
video/voice problems will
>become more common as we go along.
>
>If you recall, this problem affect me too (a couple of
months ago) and some
>of my friends, who also happen to have the Intel NIC.
The only solution,
>seems to be either....
>
>1. Roll to a pervious NIC driver
> or
>2. Disable or un-install the QoS Packet Scheduler
>
>I've decide to go for option 1. This is clear an issue
with the Intel
>driver and the Windows QoS Packet Scheduler. Maybe MS
should work with
>Intel on a new driver and post it on their Windows
Update site. The current
>Intel NIC driver on Windows Update site is the one that
is causing this
>problem, so when people are updating Windows, they may
be also disabling the
>video/voice feature in Windows/MSN Messenger.
>
>Pez
>
>
>"Jonathan Kay [MVP]" >
wrote in message
...
>> Greetings j,
>>
>> I don't have this particular .reg file documented, and
until recently, I
>wasn't even aware
>> that the OEM manufacturers (Dell, etc.) were actually
selling PCs with
>Intel NICs which had
>> this problem. The problem is within the Intel driver
itself -- indeed, if
>you have an older
>> PC, you can go back to the previous driver version and
it will work --
>although most newer
>> PCs come with the 'broken' new driver.
>>
>> As Ray recommended, just make a System Restore point
before importing
>(click Start, then Help
>> & Support, then 'Undo changes to my computer using
System Restore', click
>Create a restore
>> point and follow the wizard), so you can go back if
the registry change
>doesn't help the
>> situation or for some other reason.
>> ____________________________________________
>> Jonathan Kay
>> Windows MVP, Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>>
>> "j" > wrote in message
...
>> > Thanks for pointing out Jonathan's site. I do have
an
>> > Intel NIC card - Pro 100 VE; turns out so do a
gazillion
>> > other Dell PC purchasers.
>> >
>> > I'd like to find out more about this item. Where is
>> > there a description of this problem; I don't see
anything
>> > on Jonathan's web site - for that matter, I don't
see any
>> > links to the download link you sent me. Thanks.
>> >
>> > >-----Original Message-----
>> > >Here is the path but remember, you must be sure you
have
>> > >an Intel NIC before this will be a potential
solution.
>> > >Also, it is a simple registry edit but you may want
to
>> > >make a restore point before installing it, just to
be
>> > >safe. You can also open it with a test editor if you
>> > want
>> > >to see what changes it will make.
>> > >
>> >
>http://messenger.jonathankay.com/downloads/intelnicfix.re
>> > g
>> > >
>> > >Good luck
>> > >>-----Original Message-----
>> > >>Where do I find patch?
>> > >>>-----Original Message-----
>> > >>>You may want to check if you have an Intel NIC.
That
>> > >>>sounds similar to the problem it causes and there
is a
>> > >>>patch you can try if you do.
>> > >>>
>> > >>>>-----Original Message-----
>> > >>>>When using the latest version of MSN or Windows
>> > >>>Messenger
>> > >>>>on both ends of a single PC to PC webcam
>> > conversation,
>> > >>>my
>> > >>>>video and audio is not sent. I see and hear the
>> > other
>> > >>>>party, but they do not see nor hear me. My
Logitech
>> > >>>>camera seems to be working because I can see my
PIP
>> > in
>> > >>>>Messenger, and when I run the Tuning Wizard,
video
>> > >>works
>> > >>>>fine. Using Logitech software, the camera
performs
>> > >>>>flawlesslyl. I checked audio settings in control
>> > >panel
>> > >>>>and they appear to be set correctly to Logitech
>> > camera
>> > >>>>for audio and voice. No firewalls or router on
>> > either
>> > >>>>side.
>> > >>>>
>> > >>>>Any ideas??
>> > >>>>
>> > >>>>.
>> > >>>>
>> > >>>.
>> > >>>
>> > >>.
>> > >>
>> > >.
>> > >
>>
>>
>
>
>.
>

[Pez]

I've not used Jonathan's patch, but I think it's the same as option 2.

As for, "What's QoS Packet Scheduler?". Check out....

http://www.dslreports.com/faq/xpinstall/5.+Networking#3688

Pez

"j" > wrote in message
...
> I assume option 1 is the patch file that Jonathan
> suggested. For us laymen, what does the QoS Packet
> Scheduler do?
> >-----Original Message-----
> >Hi Jonathan,
> >
> >The problem seems to affect all Intel Pro VE NIC's with
> the driver dated
> >March 4, 2003. The Intel NIC is quite common on a lot
> of new PC's and
> >notebooks now-a-days. It's also the main on-board NIC
> on a lot of
> >motherboards for custom built PC's. So, I guess
> video/voice problems will
> >become more common as we go along.
> >
> >If you recall, this problem affect me too (a couple of
> months ago) and some
> >of my friends, who also happen to have the Intel NIC.
> The only solution,
> >seems to be either....
> >
> >1. Roll to a pervious NIC driver
> > or
> >2. Disable or un-install the QoS Packet Scheduler
> >
> >I've decide to go for option 1. This is clear an issue
> with the Intel
> >driver and the Windows QoS Packet Scheduler. Maybe MS
> should work with
> >Intel on a new driver and post it on their Windows
> Update site. The current
> >Intel NIC driver on Windows Update site is the one that
> is causing this
> >problem, so when people are updating Windows, they may
> be also disabling the
> >video/voice feature in Windows/MSN Messenger.
> >
> >Pez
> >
> >
> >"Jonathan Kay [MVP]" >
> wrote in message
> ...
> >> Greetings j,
> >>
> >> I don't have this particular .reg file documented, and
> until recently, I
> >wasn't even aware
> >> that the OEM manufacturers (Dell, etc.) were actually
> selling PCs with
> >Intel NICs which had
> >> this problem. The problem is within the Intel driver
> itself -- indeed, if
> >you have an older
> >> PC, you can go back to the previous driver version and
> it will work --
> >although most newer
> >> PCs come with the 'broken' new driver.
> >>
> >> As Ray recommended, just make a System Restore point
> before importing
> >(click Start, then Help
> >> & Support, then 'Undo changes to my computer using
> System Restore', click
> >Create a restore
> >> point and follow the wizard), so you can go back if
> the registry change
> >doesn't help the
> >> situation or for some other reason.
> >> ____________________________________________
> >> Jonathan Kay
> >> Windows MVP, Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >>
> >> "j" > wrote in message
> ...
> >> > Thanks for pointing out Jonathan's site. I do have
> an
> >> > Intel NIC card - Pro 100 VE; turns out so do a
> gazillion
> >> > other Dell PC purchasers.
> >> >
> >> > I'd like to find out more about this item. Where is
> >> > there a description of this problem; I don't see
> anything
> >> > on Jonathan's web site - for that matter, I don't
> see any
> >> > links to the download link you sent me. Thanks.
> >> >
> >> > >-----Original Message-----
> >> > >Here is the path but remember, you must be sure you
> have
> >> > >an Intel NIC before this will be a potential
> solution.
> >> > >Also, it is a simple registry edit but you may want
> to
> >> > >make a restore point before installing it, just to
> be
> >> > >safe. You can also open it with a test editor if you
> >> > want
> >> > >to see what changes it will make.
> >> > >
> >> >
> >http://messenger.jonathankay.com/downloads/intelnicfix.re
> >> > g
> >> > >
> >> > >Good luck
> >> > >>-----Original Message-----
> >> > >>Where do I find patch?
> >> > >>>-----Original Message-----
> >> > >>>You may want to check if you have an Intel NIC.
> That
> >> > >>>sounds similar to the problem it causes and there
> is a
> >> > >>>patch you can try if you do.
> >> > >>>
> >> > >>>>-----Original Message-----
> >> > >>>>When using the latest version of MSN or Windows
> >> > >>>Messenger
> >> > >>>>on both ends of a single PC to PC webcam
> >> > conversation,
> >> > >>>my
> >> > >>>>video and audio is not sent. I see and hear the
> >> > other
> >> > >>>>party, but they do not see nor hear me. My
> Logitech
> >> > >>>>camera seems to be working because I can see my
> PIP
> >> > in
> >> > >>>>Messenger, and when I run the Tuning Wizard,
> video
> >> > >>works
> >> > >>>>fine. Using Logitech software, the camera
> performs
> >> > >>>>flawlesslyl. I checked audio settings in control
> >> > >panel
> >> > >>>>and they appear to be set correctly to Logitech
> >> > camera
> >> > >>>>for audio and voice. No firewalls or router on
> >> > either
> >> > >>>>side.
> >> > >>>>
> >> > >>>>Any ideas??
> >> > >>>>
> >> > >>>>.
> >> > >>>>
> >> > >>>.
> >> > >>>
> >> > >>.
> >> > >>
> >> > >.
> >> > >
> >>
> >>
> >
> >
> >.
> >

[Jonathan Kay [MVP]]

Hi Pez,

The problem is, I've had to turn off QoS on non-Intel adapters as well.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Pez" <Pez@Internet> wrote in message ...
> Hi Jonathan,
>
> The problem seems to affect all Intel Pro VE NIC's with the driver dated
> March 4, 2003. The Intel NIC is quite common on a lot of new PC's and
> notebooks now-a-days. It's also the main on-board NIC on a lot of
> motherboards for custom built PC's. So, I guess video/voice problems will
> become more common as we go along.
>
> If you recall, this problem affect me too (a couple of months ago) and some
> of my friends, who also happen to have the Intel NIC. The only solution,
> seems to be either....
>
> 1. Roll to a pervious NIC driver
> or
> 2. Disable or un-install the QoS Packet Scheduler
>
> I've decide to go for option 1. This is clear an issue with the Intel
> driver and the Windows QoS Packet Scheduler. Maybe MS should work with
> Intel on a new driver and post it on their Windows Update site. The current
> Intel NIC driver on Windows Update site is the one that is causing this
> problem, so when people are updating Windows, they may be also disabling the
> video/voice feature in Windows/MSN Messenger.
>
> Pez
>
>
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Greetings j,
> >
> > I don't have this particular .reg file documented, and until recently, I
> wasn't even aware
> > that the OEM manufacturers (Dell, etc.) were actually selling PCs with
> Intel NICs which had
> > this problem. The problem is within the Intel driver itself -- indeed, if
> you have an older
> > PC, you can go back to the previous driver version and it will work --
> although most newer
> > PCs come with the 'broken' new driver.
> >
> > As Ray recommended, just make a System Restore point before importing
> (click Start, then Help
> > & Support, then 'Undo changes to my computer using System Restore', click
> Create a restore
> > point and follow the wizard), so you can go back if the registry change
> doesn't help the
> > situation or for some other reason.
> > ____________________________________________
> > Jonathan Kay
> > Windows MVP, Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> >
> > "j" > wrote in message
> ...
> > > Thanks for pointing out Jonathan's site. I do have an
> > > Intel NIC card - Pro 100 VE; turns out so do a gazillion
> > > other Dell PC purchasers.
> > >
> > > I'd like to find out more about this item. Where is
> > > there a description of this problem; I don't see anything
> > > on Jonathan's web site - for that matter, I don't see any
> > > links to the download link you sent me. Thanks.
> > >
> > > >-----Original Message-----
> > > >Here is the path but remember, you must be sure you have
> > > >an Intel NIC before this will be a potential solution.
> > > >Also, it is a simple registry edit but you may want to
> > > >make a restore point before installing it, just to be
> > > >safe. You can also open it with a test editor if you
> > > want
> > > >to see what changes it will make.
> > > >
> > > >http://messenger.jonathankay.com/downloads/intelnicfix.re
> > > g
> > > >
> > > >Good luck
> > > >>-----Original Message-----
> > > >>Where do I find patch?
> > > >>>-----Original Message-----
> > > >>>You may want to check if you have an Intel NIC. That
> > > >>>sounds similar to the problem it causes and there is a
> > > >>>patch you can try if you do.
> > > >>>
> > > >>>>-----Original Message-----
> > > >>>>When using the latest version of MSN or Windows
> > > >>>Messenger
> > > >>>>on both ends of a single PC to PC webcam
> > > conversation,
> > > >>>my
> > > >>>>video and audio is not sent. I see and hear the
> > > other
> > > >>>>party, but they do not see nor hear me. My Logitech
> > > >>>>camera seems to be working because I can see my PIP
> > > in
> > > >>>>Messenger, and when I run the Tuning Wizard, video
> > > >>works
> > > >>>>fine. Using Logitech software, the camera performs
> > > >>>>flawlesslyl. I checked audio settings in control
> > > >panel
> > > >>>>and they appear to be set correctly to Logitech
> > > camera
> > > >>>>for audio and voice. No firewalls or router on
> > > either
> > > >>>>side.
> > > >>>>
> > > >>>>Any ideas??
> > > >>>>
> > > >>>>.
> > > >>>>
> > > >>>.
> > > >>>
> > > >>.
> > > >>
> > > >.
> > > >
> >
> >
>
>