USB ports not responding

[Fredrik]

I've been trying to connect a mouse to my packard bell iGO 2441 w windows XP.
Nothing happens, I have also tried with my mp3 player, nothing. I know both
units are working correctly on other computers. Have tried restarting several
times, and checked the properties for the USB-ports.

Very grateful for any suggestions/help

F

[Malke]

Fredrik wrote:

> I've been trying to connect a mouse to my packard bell iGO 2441 w
> windows XP. Nothing happens, I have also tried with my mp3 player,
> nothing. I know both units are working correctly on other computers.
> Have tried restarting several times, and checked the properties for
> the USB-ports.
>
> Very grateful for any suggestions/help
>
> F

I'm not familiar with that particular computer. Is it a laptop or a
desktop? Did the usb ports ever work? If they did, what changed?

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

[Default]

You could try to reinstall the USB drives using the Device Manager...just go to
Update driver and let it find one...

Also make certain that your USB ports are turned on in the BIOS...


Fredrik wrote:

> I've been trying to connect a mouse to my packard bell iGO 2441 w windows XP.
> Nothing happens, I have also tried with my mp3 player, nothing. I know both
> units are working correctly on other computers. Have tried restarting several
> times, and checked the properties for the USB-ports.
>
> Very grateful for any suggestions/help
>
> F

[Fred]

Have reinstalled everything with the recovery CD. Its a laptop by the way,
still nothing.