trojans

[eddie]

After using my AVG virus program it identified 2 trojans, one file named
winmodem.exe 10.ah and one named rundll exe 9.bb, they appear to be files
corrupted in my windows program. They cannot be deleted. My windows file
protection advised me to redownload from my disks which I do not have since
windows xp was installed when I purchased my pc. Are they part of SP2? And
how should I proceed?
--
Thanx 4 Your Help

Ed

[David H. Lipman]

1) Download the following three items...

Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp

Latest Trend Pattern File.
http://www.trendmicro.com/download/pattern.asp

Adaware SE (free personal version v1.05)
http://www.lavasoftusa.com/

Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")

Download Sysclean.com and place it in that directory.
Download the Trend Pattern File by obtaining the ZIP file.
For example; lpt261.zip

Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.

2) Update Adaware with the latest definitions.
3) Disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode
5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) Re-enable System Restore and re-apply any System Restore preferences,
(e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) Create a new Restore point


* * * Please report your results ! * * *

Dave




"eddie" > wrote in message
...
| After using my AVG virus program it identified 2 trojans, one file named
| winmodem.exe 10.ah and one named rundll exe 9.bb, they appear to be files
| corrupted in my windows program. They cannot be deleted. My windows file
| protection advised me to redownload from my disks which I do not have since
| windows xp was installed when I purchased my pc. Are they part of SP2? And
| how should I proceed?
| --
| Thanx 4 Your Help
|
| Ed