Messenger/Hotmail access

[John Braswell]

>-----Original Message-----
>My son called me with this problem.
>
>His girlfriend tries to access her hotmail account from
his computer. It
>always takes her to a web page where she has the option
of purchasing MSN8,
>but she has NO option to get her e-mail.
>
>My son signs off messenger. She does a "sign in as". I
can see her in
>messenger. She can not access her mail.
>
>Any ideas?
>
>
>.
>Hi Crusty,
A couple of things you might check. First open internet
explorer, click Tools, internet options and on the
general page, make sure that your homepage is set to
www.msn.com. This should start the correct page. From
here, you can click the tab for hotmail. More than
likely your son had previously selected to automatically
login with his credentials. Let him sign into email
normally, then click log out in the upper right corner.
When you are returned to the home page, click log in.
From here you will see a box to let you sign in again.
Make sure that "automatically sign me in" is not
selected. This will force you to be prompted for a
particular account so either person can sign in as
needed. Hope this helps.
john

[Crusty \(-: Old B@stard :-\)]

Thanks! Will pass this info along to my son!

"John Braswell" > wrote in message
...
>
> >-----Original Message-----
> >My son called me with this problem.
> >
> >His girlfriend tries to access her hotmail account from
> his computer. It
> >always takes her to a web page where she has the option
> of purchasing MSN8,
> >but she has NO option to get her e-mail.
> >
> >My son signs off messenger. She does a "sign in as". I
> can see her in
> >messenger. She can not access her mail.
> >
> >Any ideas?
> >
> >
> >.
> >Hi Crusty,
> A couple of things you might check. First open internet
> explorer, click Tools, internet options and on the
> general page, make sure that your homepage is set to
> www.msn.com. This should start the correct page. From
> here, you can click the tab for hotmail. More than
> likely your son had previously selected to automatically
> login with his credentials. Let him sign into email
> normally, then click log out in the upper right corner.
> When you are returned to the home page, click log in.
> From here you will see a box to let you sign in again.
> Make sure that "automatically sign me in" is not
> selected. This will force you to be prompted for a
> particular account so either person can sign in as
> needed. Hope this helps.
> john