MSN Messenger 6 problem

[Chris]

I used to talk to one of my contacts through NetMeeting
using the voice chat until recently when my contact
reinstalled the machine and put back MSN Messenger. The
video seems fine but the audio is terrible. One of the MS
Kb articles said to uncheck "Use IP Header Compression"
through the Dialup Properties. It's unchecked on this
machine. On the other machine (WinMe), right clicking it
doesn't allow it since it is greyed out but this machine
is just fine.

Any suggestions?

[Jonathan Kay [MVP]]

Greetings Chris,

By "terrible" do you mean audio quality?
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Chris" > wrote in message ...
> I used to talk to one of my contacts through NetMeeting
> using the voice chat until recently when my contact
> reinstalled the machine and put back MSN Messenger. The
> video seems fine but the audio is terrible. One of the MS
> Kb articles said to uncheck "Use IP Header Compression"
> through the Dialup Properties. It's unchecked on this
> machine. On the other machine (WinMe), right clicking it
> doesn't allow it since it is greyed out but this machine
> is just fine.
>
> Any suggestions?

[Chris]

Yes -- The audio is terrible and can't hardly hear the
contact. It breaks up and then I just can't hear the
person.


>-----Original Message-----
>Greetings Chris,
>
>By "terrible" do you mean audio quality?
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"Chris" > wrote in message
...
>> I used to talk to one of my contacts through NetMeeting
>> using the voice chat until recently when my contact
>> reinstalled the machine and put back MSN Messenger. The
>> video seems fine but the audio is terrible. One of the
MS
>> Kb articles said to uncheck "Use IP Header Compression"
>> through the Dialup Properties. It's unchecked on this
>> machine. On the other machine (WinMe), right clicking
it
>> doesn't allow it since it is greyed out but this
machine
>> is just fine.
>>
>> Any suggestions?
>
>
>.
>

[Chris]

Since I'm having problems with MSN Messenger 6, do you
think going back to MSN Messenger 5 will fix my problem?


>-----Original Message-----
>Yes -- The audio is terrible and can't hardly hear the
>contact. It breaks up and then I just can't hear the
>person.
>
>
>>-----Original Message-----
>>Greetings Chris,
>>
>>By "terrible" do you mean audio quality?
>>____________________________________________
>>Jonathan Kay
>>Windows MVP, Messenger
>>Associate Expert
>>http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources - http://messenger.jonathankay.com
>>
>>
>>"Chris" > wrote in message
...
>>> I used to talk to one of my contacts through
NetMeeting
>>> using the voice chat until recently when my contact
>>> reinstalled the machine and put back MSN Messenger.
The
>>> video seems fine but the audio is terrible. One of
the
>MS
>>> Kb articles said to uncheck "Use IP Header
Compression"
>>> through the Dialup Properties. It's unchecked on this
>>> machine. On the other machine (WinMe), right clicking
>it
>>> doesn't allow it since it is greyed out but this
>machine
>>> is just fine.
>>>
>>> Any suggestions?
>>
>>
>>.
>>
>.
>

[paul b]

>-----Original Message-----
>Greetings Chris,
>
>By "terrible" do you mean audio quality?
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"Chris" > wrote in message
...
>> I used to talk to one of my contacts through NetMeeting
>> using the voice chat until recently when my contact
>> reinstalled the machine and put back MSN Messenger. The
>> video seems fine but the audio is terrible. One of the
MS
>> Kb articles said to uncheck "Use IP Header Compression"
>> through the Dialup Properties. It's unchecked on this
>> machine. On the other machine (WinMe), right clicking
it
>> doesn't allow it since it is greyed out but this
machine
>> is just fine.
>>
>> Any suggestions?
>
>my audio is terrible too, making a whistling noise
>.
>

[Jonathan Kay [MVP]]

Hi Chris,

They use different RTC (Real-Time Communication) libraries, so perhaps.

Also, you and your contact might try turning off the QoS Packet Scheduler. To do so, click
Start, then click the Control Panel. If you're in category view click Network and Internet
connections then click Network Connections. Right click your network/internet connection,
then click Properties. Uncheck the QoS Packet Scheduler, and try again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Chris" > wrote in message ...
> Since I'm having problems with MSN Messenger 6, do you
> think going back to MSN Messenger 5 will fix my problem?
>
>
> >-----Original Message-----
> >Yes -- The audio is terrible and can't hardly hear the
> >contact. It breaks up and then I just can't hear the
> >person.
> >
> >
> >>-----Original Message-----
> >>Greetings Chris,
> >>
> >>By "terrible" do you mean audio quality?
> >>____________________________________________
> >>Jonathan Kay
> >>Windows MVP, Messenger
> >>Associate Expert
> >>http://www.microsoft.com/windowsxp/expertzone/
> >>Messenger Resources - http://messenger.jonathankay.com
> >>
> >>
> >>"Chris" > wrote in message
> ...
> >>> I used to talk to one of my contacts through
> NetMeeting
> >>> using the voice chat until recently when my contact
> >>> reinstalled the machine and put back MSN Messenger.
> The
> >>> video seems fine but the audio is terrible. One of
> the
> >MS
> >>> Kb articles said to uncheck "Use IP Header
> Compression"
> >>> through the Dialup Properties. It's unchecked on this
> >>> machine. On the other machine (WinMe), right clicking
> >it
> >>> doesn't allow it since it is greyed out but this
> >machine
> >>> is just fine.
> >>>
> >>> Any suggestions?
> >>
> >>
> >>.
> >>
> >.
> >