Messenger Not in System Tray

[Brian]

Hi,

I recently went back to Windows Messenger 5.0 from MSN Messenger 6.0 (didn't
uninstall, just stopped from loading) and when I boot up, Windows Messenger
doesn't appear in the system tray unless I open Outlook Express or click on
an icon for it. However, it appears that it was running and connected. How
do I get it to show up in the system tray at boot up?

Thanks.
Brian

[Jonathan Kay [MVP]]

Greetings Brian,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause this behavior.
To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the System
Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options, then
Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Brian" > wrote in message
...
> Hi,
>
> I recently went back to Windows Messenger 5.0 from MSN Messenger 6.0 (didn't
> uninstall, just stopped from loading) and when I boot up, Windows Messenger
> doesn't appear in the system tray unless I open Outlook Express or click on
> an icon for it. However, it appears that it was running and connected. How
> do I get it to show up in the system tray at boot up?
>
> Thanks.
> Brian
>
>

[Brian]

Hi!

It is currently "grayed out" with no check. Should I uninstall MSN Messenger
6 (it is not running) as well?

Thanks,
Brian

"Jonathan Kay [MVP]" > wrote in message
...
> Greetings Brian,
>
> Do you have Norton Antivirus 2003 installed? Norton added a new "instant
messaging scanning"
> feature to Norton Antivirus 2003, which can conflict with Messenger and
cause this behavior.
> To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
icon in the System
> Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
click Options, then
> Instant Messenger then uncheck MSN Instant Messenger and click OK.
> ____________________________________________
> Jonathan Kay
> Windows MVP, Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
> "Brian" > wrote in message
> ...
> > Hi,
> >
> > I recently went back to Windows Messenger 5.0 from MSN Messenger 6.0
(didn't
> > uninstall, just stopped from loading) and when I boot up, Windows
Messenger
> > doesn't appear in the system tray unless I open Outlook Express or click
on
> > an icon for it. However, it appears that it was running and connected.
How
> > do I get it to show up in the system tray at boot up?
> >
> > Thanks.
> > Brian
> >
> >
>
>

[Jonathan Kay [MVP]]

Hi Brian,

I don't believe that is the problem, but it's worth a try (unfortunately I don't have a test
system here at the moment that I can try this configuration on).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Brian" > wrote in message
...
> Hi!
>
> It is currently "grayed out" with no check. Should I uninstall MSN Messenger
> 6 (it is not running) as well?
>
> Thanks,
> Brian
>
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Greetings Brian,
> >
> > Do you have Norton Antivirus 2003 installed? Norton added a new "instant
> messaging scanning"
> > feature to Norton Antivirus 2003, which can conflict with Messenger and
> cause this behavior.
> > To stop it, open Norton Antivirus (Right-click on the Norton Antivirus
> icon in the System
> > Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
> click Options, then
> > Instant Messenger then uncheck MSN Instant Messenger and click OK.
> > ____________________________________________
> > Jonathan Kay
> > Windows MVP, Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> >
> > "Brian" > wrote in message
> > ...
> > > Hi,
> > >
> > > I recently went back to Windows Messenger 5.0 from MSN Messenger 6.0
> (didn't
> > > uninstall, just stopped from loading) and when I boot up, Windows
> Messenger
> > > doesn't appear in the system tray unless I open Outlook Express or click
> on
> > > an icon for it. However, it appears that it was running and connected.
> How
> > > do I get it to show up in the system tray at boot up?
> > >
> > > Thanks.
> > > Brian
> > >
> > >
> >
> >
>
>