Problem with Messenger

[Sue]

every now and then when i open my outlook Express my
messenger opens automatically i do not have any of the
tabs ticked for it to open like that. can someone please
help me solve the problem'


thanks :0)

[Jonathan Kay [MVP]]

Greetings Sue,

To stop this, close Outlook Express, then download and run this .reg file:
http://messenger.jonathankay.com/downloads/stopmessenger_oe.reg

After this, Messenger should no longer load with Outlook Express.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Sue" > wrote in message
...
> every now and then when i open my outlook Express my
> messenger opens automatically i do not have any of the
> tabs ticked for it to open like that. can someone please
> help me solve the problem'
>
>
> thanks :0)

[Jonathan Kay [MVP]]

Greetings Sam,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and cause it to also
keep starting. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Sam" > wrote in message
...
>I have XP Pro with SP1 installed. I have it disabled from starting up the PC, yet I'm
> getting instant messages from my contacts even Windows Messenger isn't enabled
> or seen in the system tray. When I went to the Windows Update site, it happened
> again and I do have XP ICF enabled. Any suggestions?
>
>

[Sam]

Windows Messenger is not enabled or seen in the system tray but I'm still getting
instant messages.