DSL Connection problems on XP home SP2

[Amanda]

Hi,
I recently had to reinstall my system after unwanted ad/spyware problems.
After the basic install I got online and installed windows updates followed
by XP SP2. After SP2 is installed I have problems getting on my DSL.
Occasionally I can get my homepage to pop up with graphics missing, but after
that it won't let me go anywhere. I have tried disabling the firewall and
playing with the settings of the firewall. I would prefer to have the
firewall installed such that I can protect from future Spyware. Right now I
just want to be able to use the internet again more than anything. Any
suggestions?? I contacted verizon and they told me to try microsoft. Thanks!
--
-- Amanda

[pghburgher]

Go to start/control panel/windows firewall under the exceptions tab there is
an add program button click it then browse to the .exe file for the browser
you are using. I.E. C:\Program Files\Internet Explorer\iexplore.exe.


"Amanda" > wrote in message
...
> Hi,
> I recently had to reinstall my system after unwanted ad/spyware problems.
> After the basic install I got online and installed windows updates
> followed
> by XP SP2. After SP2 is installed I have problems getting on my DSL.
> Occasionally I can get my homepage to pop up with graphics missing, but
> after
> that it won't let me go anywhere. I have tried disabling the firewall and
> playing with the settings of the firewall. I would prefer to have the
> firewall installed such that I can protect from future Spyware. Right now
> I
> just want to be able to use the internet again more than anything. Any
> suggestions?? I contacted verizon and they told me to try microsoft.
> Thanks!
> --
> -- Amanda

[Amanda]

I already had added IExplorer to the exception list, I went and retried to
double check...still doesn't work. When I open IE it sometimes will start on
the msn home page, but won't go past there. I also tried Mozilla firefox and
put it in exceptions and it still doesn't work from there either.

"pghburgher" wrote:

> Go to start/control panel/windows firewall under the exceptions tab there is
> an add program button click it then browse to the .exe file for the browser
> you are using. I.E. C:\Program Files\Internet Explorer\iexplore.exe.
>
>
> "Amanda" > wrote in message
> ...
> > Hi,
> > I recently had to reinstall my system after unwanted ad/spyware problems.
> > After the basic install I got online and installed windows updates
> > followed
> > by XP SP2. After SP2 is installed I have problems getting on my DSL.
> > Occasionally I can get my homepage to pop up with graphics missing, but
> > after
> > that it won't let me go anywhere. I have tried disabling the firewall and
> > playing with the settings of the firewall. I would prefer to have the
> > firewall installed such that I can protect from future Spyware. Right now
> > I
> > just want to be able to use the internet again more than anything. Any
> > suggestions?? I contacted verizon and they told me to try microsoft.
> > Thanks!
> > --
> > -- Amanda
>
>
>

[Timothy Daniels]

Try the comp.dcom.xdsl newsgroup. There's bound to
be many more instances reported there of your problem.
Or try groups.google.com for that newsgroup.

*TimDaniels*


"Amanda" wrote:
> I already had added IExplorer to the exception list, I went
> and retried to double check...still doesn't work. When I
> open IE it sometimes will start on the msn home page,
> but won't go past there. I also tried Mozilla firefox and
> put it in exceptions and it still doesn't work from there either.
>
> "pghburgher" wrote:
>
>> Go to start/control panel/windows firewall under the
>> exceptions tab there is an add program button click it then
>> browse to the .exe file for the browser you are using. I.E.
>> C:\Program Files\Internet Explorer\iexplore.exe.
>>
>>
>> "Amanda" wrote:
>> > I recently had to reinstall my system after unwanted
>> > ad/spyware problems. After the basic install I got online
>> > and installed windows updates followed by XP SP2.
>> > After SP2 is installed I have problems getting on my DSL.
>> > Occasionally I can get my homepage to pop up with
>> > graphics missing, but after that it won't let me go anywhere.
>> > I have tried disabling the firewall and playing with the
>> > settings of the firewall. I would prefer to have the firewall
>> > installed such that I can protect from future Spyware.
>> > Right now I just want to be able to use the internet again
>> > more than anything. Any suggestions?? I contacted
>> > verizon and they told me to try microsoft.
>> > Thanks!

[Timothy Daniels]

Wesley Vogel supplied this link:
http://windowsxp.mvps.org/winsock.htm

*TimDaniels*

[pghburgher]

Amanda,
do you get the unable to open web page or do you always get your homepage
with no graphics? I had the problem I described mixed with your problem. I
have Verizon DSL which comes with free MSN subscription and found this
solution on Microsofts website.


http://support.microsoft.com/default.aspx?scid=kb;en-us;813444&Product=winxp



"Amanda" > wrote in message
...
> Hi,
> I recently had to reinstall my system after unwanted ad/spyware problems.
> After the basic install I got online and installed windows updates
> followed
> by XP SP2. After SP2 is installed I have problems getting on my DSL.
> Occasionally I can get my homepage to pop up with graphics missing, but
> after
> that it won't let me go anywhere. I have tried disabling the firewall and
> playing with the settings of the firewall. I would prefer to have the
> firewall installed such that I can protect from future Spyware. Right now
> I
> just want to be able to use the internet again more than anything. Any
> suggestions?? I contacted verizon and they told me to try microsoft.
> Thanks!
> --
> -- Amanda

[Steve]

Amanda,

I seem to be having the same problem with Verizon DSL. The DSL connection
works with my laptop, but not with my desktop pc. Have you been able to find
a solution to the problem? I have been on the phone with Dell, Verizon,
Linksys, etc. many times, nothing has helped. I even upgraded my operating
system to Windows XP and that did nothing to solve the problem.

Verizon seems to think I have a browser problem. I'm sending this message
through my DSL connection with my laptop, the desktop is DOA.

"Amanda" wrote:

> Hi,
> I recently had to reinstall my system after unwanted ad/spyware problems.
> After the basic install I got online and installed windows updates followed
> by XP SP2. After SP2 is installed I have problems getting on my DSL.
> Occasionally I can get my homepage to pop up with graphics missing, but after
> that it won't let me go anywhere. I have tried disabling the firewall and
> playing with the settings of the firewall. I would prefer to have the
> firewall installed such that I can protect from future Spyware. Right now I
> just want to be able to use the internet again more than anything. Any
> suggestions?? I contacted verizon and they told me to try microsoft. Thanks!
> --
> -- Amanda