webcam conversation problem with messenger 6.0

[Pat Jones]

We're having a problem getting a webcam conversation to work. Here's the
scenario:

Both participants are running XP pro with MSN messenger 6.0. Both have a
Logitech Quickcam pro 4000 web cam. One is on broadband cable the other is
on a T1 via WiFi . Video works fine but we can't get the audio to work.
Sometimes when the "cable "guy" intitates the conversation, it's terminated
as soon as it's accepted by the "WiFi guy". We've used the wizard to set the
mikes and cameras. We've tried it with and without the Qos packet scheduler
checked. Neither of us are behind a firewall. What else can we try ?



Thanks

Pat

[Paul]

Hi Pat

You could try installing the UPNP protocol this sometimes works for some set
ups.
Have either of you tried your set ups with another user?

Paul

"Pat Jones" > wrote in message
...
> We're having a problem getting a webcam conversation to work. Here's the
> scenario:
>
> Both participants are running XP pro with MSN messenger 6.0. Both have a
> Logitech Quickcam pro 4000 web cam. One is on broadband cable the other is
> on a T1 via WiFi . Video works fine but we can't get the audio to work.
> Sometimes when the "cable "guy" intitates the conversation, it's
terminated
> as soon as it's accepted by the "WiFi guy". We've used the wizard to set
the
> mikes and cameras. We've tried it with and without the Qos packet
scheduler
> checked. Neither of us are behind a firewall. What else can we try ?
>
>
>
> Thanks
>
> Pat
>
>
>

[Pat Jones]

Hi Paul;

No we haven't tried with another user yet. We don't know anyone else who's
interested in trying. What is the UPNP protocol ?

Thanks;
Pat



"Paul" > wrote in message
...
> Hi Pat
>
> You could try installing the UPNP protocol this sometimes works for some
set
> ups.
> Have either of you tried your set ups with another user?
>
> Paul
>
> "Pat Jones" > wrote in message
> ...
> > We're having a problem getting a webcam conversation to work. Here's the
> > scenario:
> >
> > Both participants are running XP pro with MSN messenger 6.0. Both have a
> > Logitech Quickcam pro 4000 web cam. One is on broadband cable the other
is
> > on a T1 via WiFi . Video works fine but we can't get the audio to work.
> > Sometimes when the "cable "guy" intitates the conversation, it's
> terminated
> > as soon as it's accepted by the "WiFi guy". We've used the wizard to set
> the
> > mikes and cameras. We've tried it with and without the Qos packet
> scheduler
> > checked. Neither of us are behind a firewall. What else can we try ?
> >
> >
> >
> > Thanks
> >
> > Pat
> >
> >
> >
>
>

[Jonathan Kay [MVP]]

Greetings Pat,

Installing the "UPnP Protocol" will do nothing -- the actual NATs (that is, internet sharing)
has to support UPnP, and even then, the UPnP software in Windows is *not* required for
Messenger to work.

However, is this T1/WiFi connection behind some type of router/internet sharing/NAT? If so,
then without UPnP support (in the NAT as I said above, not the software), audio conversation
will not work. MSN Messenger 6's "Webcam" feature can utilize a "relay server", to get
around most connectivity problems, but audio conversations require a direct connection, hence
why this isn't working.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"Pat Jones" > wrote in message
...
> Hi Paul;
>
> No we haven't tried with another user yet. We don't know anyone else who's
> interested in trying. What is the UPNP protocol ?
>
> Thanks;
> Pat
>
>
>
> "Paul" > wrote in message
> ...
> > Hi Pat
> >
> > You could try installing the UPNP protocol this sometimes works for some
> set
> > ups.
> > Have either of you tried your set ups with another user?
> >
> > Paul
> >
> > "Pat Jones" > wrote in message
> > ...
> > > We're having a problem getting a webcam conversation to work. Here's the
> > > scenario:
> > >
> > > Both participants are running XP pro with MSN messenger 6.0. Both have a
> > > Logitech Quickcam pro 4000 web cam. One is on broadband cable the other
> is
> > > on a T1 via WiFi . Video works fine but we can't get the audio to work.
> > > Sometimes when the "cable "guy" intitates the conversation, it's
> > terminated
> > > as soon as it's accepted by the "WiFi guy". We've used the wizard to set
> > the
> > > mikes and cameras. We've tried it with and without the Qos packet
> > scheduler
> > > checked. Neither of us are behind a firewall. What else can we try ?
> > >
> > >
> > >
> > > Thanks
> > >
> > > Pat
> > >
> > >
> > >
> >
> >
>
>

[Ted Strawser]

>-----Original Message-----
>Hi Paul;
>
>No we haven't tried with another user yet. We don't know
anyone else who's
>interested in trying. What is the UPNP protocol ?
>
>Thanks;
>Pat
>
>
>
>"Paul" > wrote in message
...
>> Hi Pat
>>
>> You could try installing the UPNP protocol this
sometimes works for some
>set
>> ups.
>> Have either of you tried your set ups with another
user?
>>
>> Paul
>>
>> "Pat Jones" > wrote in message
>> ...
>> > We're having a problem getting a webcam conversation
to work. Here's the
>> > scenario:
>> >
>> > Both participants are running XP pro with MSN
messenger 6.0. Both have a
>> > Logitech Quickcam pro 4000 web cam. One is on
broadband cable the other
>is
>> > on a T1 via WiFi . Video works fine but we can't get
the audio to work.
>> > Sometimes when the "cable "guy" intitates the
conversation, it's
>> terminated
>> > as soon as it's accepted by the "WiFi guy". We've
used the wizard to set
>> the
>> > mikes and cameras. We've tried it with and without
the Qos packet
>> scheduler
>> > checked. Neither of us are behind a firewall. What
else can we try ?
>> >
>> >
>> >
>> > Thanks
>> >
>> > Pat
>> >
>> >
>> >
>>
>>
>
>
>.
>UPnP = Universal Plug and Play. A networking protocol
that provides access to external devices without
configuring specifically for them.

Ted

[Pat Jones]

Thanks Jonathan;

From a brief conversation with my wifi isp, it appears that there might
indeed be an NAT issue involved. The ISP is a local service that broadcasts
wifi to the neighborhood. He said there might also be an issue with
non-static IP addresses. As this is all black magic to me, what questions
should I ask the ISP and what might some possible solutions be ? They're
very cooperative and may be able to make some changes to allow audio
transmission.

Thanks;

Pat


"Jonathan Kay [MVP]" > wrote in message
...
> Greetings Pat,
>
> Installing the "UPnP Protocol" will do nothing -- the actual NATs (that
is, internet sharing)
> has to support UPnP, and even then, the UPnP software in Windows is *not*
required for
> Messenger to work.
>
> However, is this T1/WiFi connection behind some type of router/internet
sharing/NAT? If so,
> then without UPnP support (in the NAT as I said above, not the software),
audio conversation
> will not work. MSN Messenger 6's "Webcam" feature can utilize a "relay
server", to get
> around most connectivity problems, but audio conversations require a
direct connection, hence
> why this isn't working.
> ____________________________________________
> Jonathan Kay
> Windows MVP, Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "Pat Jones" > wrote in message
> ...
> > Hi Paul;
> >
> > No we haven't tried with another user yet. We don't know anyone else
who's
> > interested in trying. What is the UPNP protocol ?
> >
> > Thanks;
> > Pat
> >
> >
> >
> > "Paul" > wrote in message
> > ...
> > > Hi Pat
> > >
> > > You could try installing the UPNP protocol this sometimes works for
some
> > set
> > > ups.
> > > Have either of you tried your set ups with another user?
> > >
> > > Paul
> > >
> > > "Pat Jones" > wrote in message
> > > ...
> > > > We're having a problem getting a webcam conversation to work. Here's
the
> > > > scenario:
> > > >
> > > > Both participants are running XP pro with MSN messenger 6.0. Both
have a
> > > > Logitech Quickcam pro 4000 web cam. One is on broadband cable the
other
> > is
> > > > on a T1 via WiFi . Video works fine but we can't get the audio to
work.
> > > > Sometimes when the "cable "guy" intitates the conversation, it's
> > > terminated
> > > > as soon as it's accepted by the "WiFi guy". We've used the wizard to
set
> > > the
> > > > mikes and cameras. We've tried it with and without the Qos packet
> > > scheduler
> > > > checked. Neither of us are behind a firewall. What else can we try ?
> > > >
> > > >
> > > >
> > > > Thanks
> > > >
> > > > Pat
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Scott]

>-----Original Message-----
>Hi Paul;
>
>No we haven't tried with another user yet. We don't know
anyone else who's
>interested in trying. What is the UPNP protocol ?
>
>Thanks;
>Pat
>
>
>
>"Paul" > wrote in message
...
>> Hi Pat
>>
>> You could try installing the UPNP protocol this
sometimes works for some
>set
>> ups.
>> Have either of you tried your set ups with another
user?
>>
>> Paul
>>
>> "Pat Jones" > wrote in message
>> ...
>> > We're having a problem getting a webcam conversation
to work. Here's the
>> > scenario:
>> >
>> > Both participants are running XP pro with MSN
messenger 6.0. Both have a
>> > Logitech Quickcam pro 4000 web cam. One is on
broadband cable the other
>is
>> > on a T1 via WiFi . Video works fine but we can't get
the audio to work.
>> > Sometimes when the "cable "guy" intitates the
conversation, it's
>> terminated
>> > as soon as it's accepted by the "WiFi guy". We've
used the wizard to set
>> the
>> > mikes and cameras. We've tried it with and without
the Qos packet
>> scheduler
>> > checked. Neither of us are behind a firewall. What
else can we try ?
>> >
>> >
>> >
>> > Thanks
>> >
>> > Pat
>> >
>> >
>> >
>>
>>
>
>
>.
>I'm having hte exact same issue. Logitech says they
don't require any ports to be opened, but the audio
stopped working after I installed a linksys.

Can we limit the ports to exacts?