View Full Version : Windows Messenger fails to sign in automatically
Jim
December 11th 03, 01:52 PM
Windows Messenger 5 will launch upon bootup, but waits for
me to click the "sign-in" button rather than sign-in
automatically, as requested. When I accept the username
and password "remembered" by Messenger, I sign in with no
problems. Previous versions of Messenger and the latest
version of MSN Messenger had no problem with the automatic
sign-in. I've followed all the advice I can find on the MS
KB. I've loaded and unloaded MSN Messenger 6 and Windows
Messenger 4.7 and they sign-in automatically as requested.
I'd like to run on Windows Messenger (not both messengers
concurrently).
Thank you for your help.
Jonathan Kay [MVP]
December 11th 03, 01:56 PM
Greetings Jim,
This will occur when MSN Messenger 6 has been installed (even if its been uninstalled). To
get this functionality back, close down Windows Messenger (right-click its icon and choose
Exit), then click Start, then Run, type "regedit" and then click OK. You'll now be in the
Registry Editor, if you're not familiar with it, this is where most configuration settings in
Windows end up. To fix your problem you'll need to navigate to the My
Computer\HKEY_CURRENT_USER\Software\Microsoft\Mess engerService key (they look like folders
and navigation is the same as in Windows Explorer). After you find the MessengerService key,
click it, then click the Edit menu, then choose Delete. Confirm the operation and now the
MessengerService key should be completely gone. Then close the registry editor, click Start,
then All Programs, then Windows Messenger. Then, you'll need to sign in to both of your
services one more time manually (type your login/password) into Windows Messenger, and after
this it will once again log on automatically.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"Jim" > wrote in message ...
> Windows Messenger 5 will launch upon bootup, but waits for
> me to click the "sign-in" button rather than sign-in
> automatically, as requested. When I accept the username
> and password "remembered" by Messenger, I sign in with no
> problems. Previous versions of Messenger and the latest
> version of MSN Messenger had no problem with the automatic
> sign-in. I've followed all the advice I can find on the MS
> KB. I've loaded and unloaded MSN Messenger 6 and Windows
> Messenger 4.7 and they sign-in automatically as requested.
> I'd like to run on Windows Messenger (not both messengers
> concurrently).
> Thank you for your help.
Joe
December 11th 03, 01:56 PM
Thanks Jim for asking and Jonathan for answering. I had the same problem
and have searched everywhere on MS and Google for the cure. This worked.
--------
"Jonathan Kay [MVP]" > wrote in message
...
> Greetings Jim,
>
> This will occur when MSN Messenger 6 has been installed (even if its been
uninstalled). To
> get this functionality back, close down Windows Messenger (right-click its
icon and choose
> Exit), then click Start, then Run, type "regedit" and then click OK.
You'll now be in the
> Registry Editor, if you're not familiar with it, this is where most
configuration settings in
> Windows end up. To fix your problem you'll need to navigate to the My
> Computer\HKEY_CURRENT_USER\Software\Microsoft\Mess engerService key (they
look like folders
> and navigation is the same as in Windows Explorer). After you find the
MessengerService key,
> click it, then click the Edit menu, then choose Delete. Confirm the
operation and now the
> MessengerService key should be completely gone. Then close the registry
editor, click Start,
> then All Programs, then Windows Messenger. Then, you'll need to sign in
to both of your
> services one more time manually (type your login/password) into Windows
Messenger, and after
> this it will once again log on automatically.
> ____________________________________________
> Jonathan Kay
> Windows MVP, Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "Jim" > wrote in message
...
> > Windows Messenger 5 will launch upon bootup, but waits for
> > me to click the "sign-in" button rather than sign-in
> > automatically, as requested. When I accept the username
> > and password "remembered" by Messenger, I sign in with no
> > problems. Previous versions of Messenger and the latest
> > version of MSN Messenger had no problem with the automatic
> > sign-in. I've followed all the advice I can find on the MS
> > KB. I've loaded and unloaded MSN Messenger 6 and Windows
> > Messenger 4.7 and they sign-in automatically as requested.
> > I'd like to run on Windows Messenger (not both messengers
> > concurrently).
> > Thank you for your help.
>
>
Jim
December 11th 03, 01:57 PM
Jonathan,
Your solution has restored my Windows Messenger 5 auto
sign in. Many thanks.
>-----Original Message-----
>Greetings Jim,
>
>This will occur when MSN Messenger 6 has been installed
(even if its been uninstalled). To
>get this functionality back, close down Windows
Messenger (right-click its icon and choose
>Exit), then click Start, then Run, type "regedit" and
then click OK. You'll now be in the
>Registry Editor, if you're not familiar with it, this is
where most configuration settings in
>Windows end up. To fix your problem you'll need to
navigate to the My
>Computer\HKEY_CURRENT_USER\Software\Microsoft\Mess engerSe
rvice key (they look like folders
>and navigation is the same as in Windows Explorer).
After you find the MessengerService key,
>click it, then click the Edit menu, then choose Delete.
Confirm the operation and now the
>MessengerService key should be completely gone. Then
close the registry editor, click Start,
>then All Programs, then Windows Messenger. Then, you'll
need to sign in to both of your
>services one more time manually (type your
login/password) into Windows Messenger, and after
>this it will once again log on automatically.
>____________________________________________
>Jonathan Kay
>Windows MVP, Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"Jim" > wrote in message
...
>> Windows Messenger 5 will launch upon bootup, but waits
for
>> me to click the "sign-in" button rather than sign-in
>> automatically, as requested. When I accept the username
>> and password "remembered" by Messenger, I sign in with
no
>> problems. Previous versions of Messenger and the latest
>> version of MSN Messenger had no problem with the
automatic
>> sign-in. I've followed all the advice I can find on
the MS
>> KB. I've loaded and unloaded MSN Messenger 6 and
Windows
>> Messenger 4.7 and they sign-in automatically as
requested.
>> I'd like to run on Windows Messenger (not both
messengers
>> concurrently).
>> Thank you for your help.
>
>
>.
>
Jonathan Kay [MVP]
December 11th 03, 01:59 PM
Hi Jim,
Glad to hear it =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"Jim" > wrote in message ...
> Jonathan,
> Your solution has restored my Windows Messenger 5 auto
> sign in. Many thanks.
> >-----Original Message-----
> >Greetings Jim,
> >
> >This will occur when MSN Messenger 6 has been installed
> (even if its been uninstalled). To
> >get this functionality back, close down Windows
> Messenger (right-click its icon and choose
> >Exit), then click Start, then Run, type "regedit" and
> then click OK. You'll now be in the
> >Registry Editor, if you're not familiar with it, this is
> where most configuration settings in
> >Windows end up. To fix your problem you'll need to
> navigate to the My
> >Computer\HKEY_CURRENT_USER\Software\Microsoft\Mess engerSe
> rvice key (they look like folders
> >and navigation is the same as in Windows Explorer).
> After you find the MessengerService key,
> >click it, then click the Edit menu, then choose Delete.
> Confirm the operation and now the
> >MessengerService key should be completely gone. Then
> close the registry editor, click Start,
> >then All Programs, then Windows Messenger. Then, you'll
> need to sign in to both of your
> >services one more time manually (type your
> login/password) into Windows Messenger, and after
> >this it will once again log on automatically.
> >____________________________________________
> >Jonathan Kay
> >Windows MVP, Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >
> >"Jim" > wrote in message
> ...
> >> Windows Messenger 5 will launch upon bootup, but waits
> for
> >> me to click the "sign-in" button rather than sign-in
> >> automatically, as requested. When I accept the username
> >> and password "remembered" by Messenger, I sign in with
> no
> >> problems. Previous versions of Messenger and the latest
> >> version of MSN Messenger had no problem with the
> automatic
> >> sign-in. I've followed all the advice I can find on
> the MS
> >> KB. I've loaded and unloaded MSN Messenger 6 and
> Windows
> >> Messenger 4.7 and they sign-in automatically as
> requested.
> >> I'd like to run on Windows Messenger (not both
> messengers
> >> concurrently).
> >> Thank you for your help.
> >
> >
> >.
> >
Jonathan Kay [MVP]
December 11th 03, 01:59 PM
Hi Joe,
Glad to be of assistance =).
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"Joe" > wrote in message .. .
> Thanks Jim for asking and Jonathan for answering. I had the same problem
> and have searched everywhere on MS and Google for the cure. This worked.
> --------
> "Jonathan Kay [MVP]" > wrote in message
> ...
> > Greetings Jim,
> >
> > This will occur when MSN Messenger 6 has been installed (even if its been
> uninstalled). To
> > get this functionality back, close down Windows Messenger (right-click its
> icon and choose
> > Exit), then click Start, then Run, type "regedit" and then click OK.
> You'll now be in the
> > Registry Editor, if you're not familiar with it, this is where most
> configuration settings in
> > Windows end up. To fix your problem you'll need to navigate to the My
> > Computer\HKEY_CURRENT_USER\Software\Microsoft\Mess engerService key (they
> look like folders
> > and navigation is the same as in Windows Explorer). After you find the
> MessengerService key,
> > click it, then click the Edit menu, then choose Delete. Confirm the
> operation and now the
> > MessengerService key should be completely gone. Then close the registry
> editor, click Start,
> > then All Programs, then Windows Messenger. Then, you'll need to sign in
> to both of your
> > services one more time manually (type your login/password) into Windows
> Messenger, and after
> > this it will once again log on automatically.
> > ____________________________________________
> > Jonathan Kay
> > Windows MVP, Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> >
> >
> > "Jim" > wrote in message
> ...
> > > Windows Messenger 5 will launch upon bootup, but waits for
> > > me to click the "sign-in" button rather than sign-in
> > > automatically, as requested. When I accept the username
> > > and password "remembered" by Messenger, I sign in with no
> > > problems. Previous versions of Messenger and the latest
> > > version of MSN Messenger had no problem with the automatic
> > > sign-in. I've followed all the advice I can find on the MS
> > > KB. I've loaded and unloaded MSN Messenger 6 and Windows
> > > Messenger 4.7 and they sign-in automatically as requested.
> > > I'd like to run on Windows Messenger (not both messengers
> > > concurrently).
> > > Thank you for your help.
> >
> >
>
>
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