2000Pro upgrade to XP Pro (SP2 included) boot failure at LIGHT blu

[Jim Ratchford]

Installed XP Pro upgrade from 2000 Pro. The XP Pro upgrade says it includes
SP2. It will boot thru the black screen that says "WINDOWS xp", then it goes
blank and black, then a light blue screen (not the dark blue sceen of death)
comes up with the cursor (which works) but that's it. It will show my desktop
whick should come next.
Have tried changing bios to boot from CD but don't know what to put at
C:\WINNT. Have unhooked all unneccessary hardware. I can't tell you how much
I appreciate your help.
Jim Ratchford
Santa Fe, New Mexico

[Jim Ratchford]

Correction: It will NOT show my desktop which should come next.
I had Norton Internet Security on here. I disabled it for the upgrade. But
it may have been set to re-activate on reboot.

"Jim Ratchford" wrote:

> Installed XP Pro upgrade from 2000 Pro. The XP Pro upgrade says it includes
> SP2. It will boot thru the black screen that says "WINDOWS xp", then it goes
> blank and black, then a light blue screen (not the dark blue sceen of death)
> comes up with the cursor (which works) but that's it. It will show my desktop
> whick should come next.
> Have tried changing bios to boot from CD but don't know what to put at
> C:\WINNT. Have unhooked all unneccessary hardware. I can't tell you how much
> I appreciate your help.
> Jim Ratchford
> Santa Fe, New Mexico