RE: Sound gone after SP2 update

[Jim_Heatherly]

I have the same problem. Just installed SP2, I have the Soundblaster Audigy
2, now with no sound! I uninstalled the SP2, then tried to reinstall windows
media player based on a potential fix from another
website:(http://www.techsupportforum.com/archive/index.php/t-13926.html)

This didn't work. Any suggestions??

"Jackie" wrote:

> I am having the same problem - I cannot seem to get the "found new hardware"
> wizard to detect the drivers on my driver cd either. It just keeps telling me
> cannot install hardware. Did you get yours working? I believe I have
> Soundblaster Audigy.
>
> "Randy" wrote:
>
> > Since I installed SP2, I have no sound. Device Manager says that my
> > Multimedia Audio Controller has no driver installed. Two questions, please.
> > 1 How do I update a driver, as I don't know how to find the make of the
> > Controller(says Generic).
> > 2 Is there another way to get my sound back?
> > Thanks
> > Randy

[Jim_Heatherly]

Also, the error message I get when I double click on the volume box in the
system tray is:

"Unable to detect any series of Soundblaster soundcards. The application
will exit."

However, my sound card is visible in device manager, and it says it is
working properly. However, when I use Creative's troubleshooting tool, it
fails because it too cannot locate my soundcard!

Thanks,
Jim

"Jim_Heatherly" wrote:

> I have the same problem. Just installed SP2, I have the Soundblaster Audigy
> 2, now with no sound! I uninstalled the SP2, then tried to reinstall windows
> media player based on a potential fix from another
> website:(http://www.techsupportforum.com/archive/index.php/t-13926.html)
>
> This didn't work. Any suggestions??
>
> "Jackie" wrote:
>
> > I am having the same problem - I cannot seem to get the "found new hardware"
> > wizard to detect the drivers on my driver cd either. It just keeps telling me
> > cannot install hardware. Did you get yours working? I believe I have
> > Soundblaster Audigy.
> >
> > "Randy" wrote:
> >
> > > Since I installed SP2, I have no sound. Device Manager says that my
> > > Multimedia Audio Controller has no driver installed. Two questions, please.
> > > 1 How do I update a driver, as I don't know how to find the make of the
> > > Controller(says Generic).
> > > 2 Is there another way to get my sound back?
> > > Thanks
> > > Randy

[Victor]

Hi,
Have you tried just going into the device manager(right click 'my
computer'-select properties-then hardware tab-then device manager), then
remove the audio device(in device manager go to Sound,video and game
controllers look for your audio device-right click then select uninstall).
Then scan for hardware changes by right clicking on 'sound, video and game
controllers' and select scan for hardware changes, then allow it to reinstall
itself? this seemed to work for me everytime my sound goes out.
-Victor

"Jim_Heatherly" wrote:

> Also, the error message I get when I double click on the volume box in the
> system tray is:
>
> "Unable to detect any series of Soundblaster soundcards. The application
> will exit."
>
> However, my sound card is visible in device manager, and it says it is
> working properly. However, when I use Creative's troubleshooting tool, it
> fails because it too cannot locate my soundcard!
>
> Thanks,
> Jim
>
> "Jim_Heatherly" wrote:
>
> > I have the same problem. Just installed SP2, I have the Soundblaster Audigy
> > 2, now with no sound! I uninstalled the SP2, then tried to reinstall windows
> > media player based on a potential fix from another
> > website:(http://www.techsupportforum.com/archive/index.php/t-13926.html)
> >
> > This didn't work. Any suggestions??
> >
> > "Jackie" wrote:
> >
> > > I am having the same problem - I cannot seem to get the "found new hardware"
> > > wizard to detect the drivers on my driver cd either. It just keeps telling me
> > > cannot install hardware. Did you get yours working? I believe I have
> > > Soundblaster Audigy.
> > >
> > > "Randy" wrote:
> > >
> > > > Since I installed SP2, I have no sound. Device Manager says that my
> > > > Multimedia Audio Controller has no driver installed. Two questions, please.
> > > > 1 How do I update a driver, as I don't know how to find the make of the
> > > > Controller(says Generic).
> > > > 2 Is there another way to get my sound back?
> > > > Thanks
> > > > Randy