Re: XP Prof SP2 Blue screen.

[BrianB]

i have a similar problem. it booted okay in safe mode. so, how do i fix the
16bit drive loading problem?

thanks
b

"Bob Eyster" wrote:

> Try booting in safe mode. If this works chances are you have a 16bit drive
> loading that SP2 does not like.
>
>
> Bob Eyster
>
>
> "FeelBlue" > wrote in message
> ...
> > Hi,
> >
> > Here's the problem, after installing SP2 I restarted and
> > got a blue screen with this message:
> >
> > A problem has been detected and windows has been shut
> > down to protect your computer
> >
> > IRQL_NOT_LESS_OR_EQUAL
> >
> > If this is the first time you've seen this stop error
> > screen, restart your computer. If this screen appears
> > again, follow these steps:
> >
> > Check to make sure any new hardware or software is
> > properly installed.
> > If this is a new installation, ask your hardware or
> > software manufacturer for any windows updates you might
> > need.
> >
> > If problems continue, disable or remove any newly
> > installed hardware or software. Disable BIOS memory
> > options such as caching or shadowing.
> > If you need to use safe mode to remove or disable
> > components, restart your computer, press F* to select
> > Advanced startup options, and then select safe mode.
> >
> > Technical information:
> >
> > ***STOP: 0x0000000A (0x006BC936, 0x0000001C, 0x00000000,
> > 0x804E63A3)
> >
> >
> > I have no new hardware or software and I can't actually
> > do anything because I can't get past the screen. Using F8
> > in order to start in Safe Mode or with Last Known Good
> > Configuration is no good as the blue screen and message
> > just come back. I don't know what to do???
> >
> > Please tell me there is a simple fix :-)
>
>
>

[Joshua Smith [MSFT]]

Hi,
There should be some dmp files in c:\windows\minidump. Try sending some
of those to me and I'll see if they indicate the problem. If not there are
some tools we can use to help find the real culprit.

Joshua Smith
DirectInput and OpenGL Test Labs
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights

"BrianB" > wrote in message
...
>i have a similar problem. it booted okay in safe mode. so, how do i fix the
> 16bit drive loading problem?
>
> thanks
> b
>
> "Bob Eyster" wrote:
>
>> Try booting in safe mode. If this works chances are you have a 16bit
>> drive
>> loading that SP2 does not like.
>>
>>
>> Bob Eyster
>>
>>
>> "FeelBlue" > wrote in message
>> ...
>> > Hi,
>> >
>> > Here's the problem, after installing SP2 I restarted and
>> > got a blue screen with this message:
>> >
>> > A problem has been detected and windows has been shut
>> > down to protect your computer
>> >
>> > IRQL_NOT_LESS_OR_EQUAL
>> >
>> > If this is the first time you've seen this stop error
>> > screen, restart your computer. If this screen appears
>> > again, follow these steps:
>> >
>> > Check to make sure any new hardware or software is
>> > properly installed.
>> > If this is a new installation, ask your hardware or
>> > software manufacturer for any windows updates you might
>> > need.
>> >
>> > If problems continue, disable or remove any newly
>> > installed hardware or software. Disable BIOS memory
>> > options such as caching or shadowing.
>> > If you need to use safe mode to remove or disable
>> > components, restart your computer, press F* to select
>> > Advanced startup options, and then select safe mode.
>> >
>> > Technical information:
>> >
>> > ***STOP: 0x0000000A (0x006BC936, 0x0000001C, 0x00000000,
>> > 0x804E63A3)
>> >
>> >
>> > I have no new hardware or software and I can't actually
>> > do anything because I can't get past the screen. Using F8
>> > in order to start in Safe Mode or with Last Known Good
>> > Configuration is no good as the blue screen and message
>> > just come back. I don't know what to do???
>> >
>> > Please tell me there is a simple fix :-)
>>
>>
>>

[Brian Belge]

yes, there are 4 dmp files. how shall I send them to you? I don't think
attachments work here do they? and I cant seem to find the right program to
open them up in order to copy/paste them here. advice?

"Joshua Smith [MSFT]" > wrote in message
...
> Hi,
> There should be some dmp files in c:\windows\minidump. Try sending some
> of those to me and I'll see if they indicate the problem. If not there are
> some tools we can use to help find the real culprit.
>
> Joshua Smith
> DirectInput and OpenGL Test Labs
> Microsoft
> -----
>
> Get Secure! www.microsoft.com/security
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> "BrianB" > wrote in message
> ...
>>i have a similar problem. it booted okay in safe mode. so, how do i fix
>>the
>> 16bit drive loading problem?
>>
>> thanks
>> b
>>
>> "Bob Eyster" wrote:
>>
>>> Try booting in safe mode. If this works chances are you have a 16bit
>>> drive
>>> loading that SP2 does not like.
>>>
>>>
>>> Bob Eyster
>>>
>>>
>>> "FeelBlue" > wrote in message
>>> ...
>>> > Hi,
>>> >
>>> > Here's the problem, after installing SP2 I restarted and
>>> > got a blue screen with this message:
>>> >
>>> > A problem has been detected and windows has been shut
>>> > down to protect your computer
>>> >
>>> > IRQL_NOT_LESS_OR_EQUAL
>>> >
>>> > If this is the first time you've seen this stop error
>>> > screen, restart your computer. If this screen appears
>>> > again, follow these steps:
>>> >
>>> > Check to make sure any new hardware or software is
>>> > properly installed.
>>> > If this is a new installation, ask your hardware or
>>> > software manufacturer for any windows updates you might
>>> > need.
>>> >
>>> > If problems continue, disable or remove any newly
>>> > installed hardware or software. Disable BIOS memory
>>> > options such as caching or shadowing.
>>> > If you need to use safe mode to remove or disable
>>> > components, restart your computer, press F* to select
>>> > Advanced startup options, and then select safe mode.
>>> >
>>> > Technical information:
>>> >
>>> > ***STOP: 0x0000000A (0x006BC936, 0x0000001C, 0x00000000,
>>> > 0x804E63A3)
>>> >
>>> >
>>> > I have no new hardware or software and I can't actually
>>> > do anything because I can't get past the screen. Using F8
>>> > in order to start in Safe Mode or with Last Known Good
>>> > Configuration is no good as the blue screen and message
>>> > just come back. I don't know what to do???
>>> >
>>> > Please tell me there is a simple fix :-)
>>>
>>>
>>>
>
>

[Brian Belge]

I tried to email them to you off group, but they bounced. thanks anyway.

"Joshua Smith [MSFT]" > wrote in message
...
> Hi,
> There should be some dmp files in c:\windows\minidump. Try sending some
> of those to me and I'll see if they indicate the problem. If not there are
> some tools we can use to help find the real culprit.
>
> Joshua Smith
> DirectInput and OpenGL Test Labs
> Microsoft
> -----
>
> Get Secure! www.microsoft.com/security
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
> "BrianB" > wrote in message
> ...
>>i have a similar problem. it booted okay in safe mode. so, how do i fix
>>the
>> 16bit drive loading problem?
>>
>> thanks
>> b
>>
>> "Bob Eyster" wrote:
>>
>>> Try booting in safe mode. If this works chances are you have a 16bit
>>> drive
>>> loading that SP2 does not like.
>>>
>>>
>>> Bob Eyster
>>>
>>>
>>> "FeelBlue" > wrote in message
>>> ...
>>> > Hi,
>>> >
>>> > Here's the problem, after installing SP2 I restarted and
>>> > got a blue screen with this message:
>>> >
>>> > A problem has been detected and windows has been shut
>>> > down to protect your computer
>>> >
>>> > IRQL_NOT_LESS_OR_EQUAL
>>> >
>>> > If this is the first time you've seen this stop error
>>> > screen, restart your computer. If this screen appears
>>> > again, follow these steps:
>>> >
>>> > Check to make sure any new hardware or software is
>>> > properly installed.
>>> > If this is a new installation, ask your hardware or
>>> > software manufacturer for any windows updates you might
>>> > need.
>>> >
>>> > If problems continue, disable or remove any newly
>>> > installed hardware or software. Disable BIOS memory
>>> > options such as caching or shadowing.
>>> > If you need to use safe mode to remove or disable
>>> > components, restart your computer, press F* to select
>>> > Advanced startup options, and then select safe mode.
>>> >
>>> > Technical information:
>>> >
>>> > ***STOP: 0x0000000A (0x006BC936, 0x0000001C, 0x00000000,
>>> > 0x804E63A3)
>>> >
>>> >
>>> > I have no new hardware or software and I can't actually
>>> > do anything because I can't get past the screen. Using F8
>>> > in order to start in Safe Mode or with Last Known Good
>>> > Configuration is no good as the blue screen and message
>>> > just come back. I don't know what to do???
>>> >
>>> > Please tell me there is a simple fix :-)
>>>
>>>
>>>
>
>

[Torgeir Bakken \(MVP\)]

Brian Belge wrote:

> "Joshua Smith [MSFT]" > wrote:
>
>> Hi,
>> There should be some dmp files in c:\windows\minidump. Try sending
>> some of those to me and I'll see if they indicate the problem. If not
>> there are some tools we can use to help find the real culprit.
>
>
> I tried to email them to you off group, but they bounced. thanks anyway.
Hi

You need to remove the online. part of the e-mail address...


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx