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x
December 11th 03, 02:11 PM
Please help jonathon!

> > Hi,
> > >
> > > I have windows xp, and the newest version of messenger.
> > >
> > > on the computer there are 3 users, user A,B an C. When I log in as
> > > user A, I will get the automatic repair re-install messenger window to
> > > popup and proceed with repairing IF user B or C have been logged in
> > > before user A.
> > >
> > > For users B and C, they log in and recieve the same repair and
> > > re-install messenger window to popup and proceed with repairing IF
> > > user A was previously logged in.
> > >
> > > BUT if A was logged in previously, and then A is the next user to log
> > > in, then it does not repair messenger.
> > >
> > > if B or C was logged in previously, and B or C logs in it does not
> > > repair messenger.
> > >
> > > Any ideas?

Jonathan Kay [MVP]
December 11th 03, 05:17 PM
Greetings x,

This is unfortunately an issue with the Windows Installer. You can use the Windows Installer
CleanUp Utility to fix this.

First, download the Windows Installer Cleanup Utility:
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

Run and install the program after you've downloaded it. After the setup is complete, click
Start, then Programs (All Programs if you're using XP), then Windows Install Clean Up.

Click Windows Messenger 5.0 or MSN Messenger 6.0 (not sure which version you're referring to)
and then click 'Remove'. Click 'OK' to the warning message that comes up. Also, you may
need to recreate some Messenger shortcuts (you'll find Windows Messenger in \Program
Files\Messenger\msmsgs.exe and MSN Messenger in \Program Files in \Program Files\MSN
Messenger\msnmsgr.exe).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"x" > wrote in message
om...
> Please help jonathon!
>
> > > Hi,
> > > >
> > > > I have windows xp, and the newest version of messenger.
> > > >
> > > > on the computer there are 3 users, user A,B an C. When I log in as
> > > > user A, I will get the automatic repair re-install messenger window to
> > > > popup and proceed with repairing IF user B or C have been logged in
> > > > before user A.
> > > >
> > > > For users B and C, they log in and recieve the same repair and
> > > > re-install messenger window to popup and proceed with repairing IF
> > > > user A was previously logged in.
> > > >
> > > > BUT if A was logged in previously, and then A is the next user to log
> > > > in, then it does not repair messenger.
> > > >
> > > > if B or C was logged in previously, and B or C logs in it does not
> > > > repair messenger.
> > > >
> > > > Any ideas?

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