RE: DCOM/RPC problem after WinXP SP2 install

[Eric C]

My problem is almost identical, except my ikernel.exe error is slightly
different. Istead of the RPC stuff, I just get "access is denied". I've
tried all of the installshield fixes (reregistering misexec, making sure the
path is correct in regedit, deleting temp files, etc. When I attempt to
select my computer in dcomcnfg, the window just winks out of existence, like
you said.

Also, this computer came preinstalled with XP service pack 2, but we're on a
network with a Windows 2000 server, if that has any bearing on anything.

Any help for us out there?

"Warren Massey" wrote:

> After installation of SP2 on a WinXP Pro machine I am getting DCOM/RPC
> errors.
>
> When I try running almost any installer I get:
>
> "The InstallShield Engine(ikernel.exe) could not be launched. The RPC
> server is unavailable."
>
> The RPC server IS running.
>
> I tried running "dcomcnfg" to see what the settings were there, but whenever
> I double-click on "Computers" under "Component Services" the entire
> Component Services window winks out of existence (closes, crashes, whatever
> you want to call it, it disappears).
>
> I've only seen this on one of eight machines I've applied SP2 to so I don't
> think it's an intended SP2 effect.
>
> Any ideas how I might fix this or where else I might look for help?
>
> --
> Warren Massey
>
>
>
>

[Gian-Pa]

THE Solution I found was to Enable the "DcomLaunch" Service, which I had
disabled :-/

"Eric C" wrote:

> My problem is almost identical, except my ikernel.exe error is slightly
> different. Istead of the RPC stuff, I just get "access is denied". I've
> tried all of the installshield fixes (reregistering misexec, making sure the
> path is correct in regedit, deleting temp files, etc. When I attempt to
> select my computer in dcomcnfg, the window just winks out of existence, like
> you said.
>
> Also, this computer came preinstalled with XP service pack 2, but we're on a
> network with a Windows 2000 server, if that has any bearing on anything.
>
> Any help for us out there?
>
> "Warren Massey" wrote:
>
> > After installation of SP2 on a WinXP Pro machine I am getting DCOM/RPC
> > errors.
> >
> > When I try running almost any installer I get:
> >
> > "The InstallShield Engine(ikernel.exe) could not be launched. The RPC
> > server is unavailable."
> >
> > The RPC server IS running.
> >
> > I tried running "dcomcnfg" to see what the settings were there, but whenever
> > I double-click on "Computers" under "Component Services" the entire
> > Component Services window winks out of existence (closes, crashes, whatever
> > you want to call it, it disappears).
> >
> > I've only seen this on one of eight machines I've applied SP2 to so I don't
> > think it's an intended SP2 effect.
> >
> > Any ideas how I might fix this or where else I might look for help?
> >
> > --
> > Warren Massey
> >
> >
> >
> >

[Dirk]

I have more or less the same problem (MS Installer fails, dcomcnfg fails when
clicking on computers, no network icons anymore).

The problem seem related to Group Policies (I can force the problem by doing
a gpupdate and then rebooting).

My DComLaunch service is up and running and I'm still having the problem!



"Gian-Pa" wrote:

> THE Solution I found was to Enable the "DcomLaunch" Service, which I had
> disabled :-/
>
> "Eric C" wrote:
>
> > My problem is almost identical, except my ikernel.exe error is slightly
> > different. Istead of the RPC stuff, I just get "access is denied". I've
> > tried all of the installshield fixes (reregistering misexec, making sure the
> > path is correct in regedit, deleting temp files, etc. When I attempt to
> > select my computer in dcomcnfg, the window just winks out of existence, like
> > you said.
> >
> > Also, this computer came preinstalled with XP service pack 2, but we're on a
> > network with a Windows 2000 server, if that has any bearing on anything.
> >
> > Any help for us out there?
> >
> > "Warren Massey" wrote:
> >
> > > After installation of SP2 on a WinXP Pro machine I am getting DCOM/RPC
> > > errors.
> > >
> > > When I try running almost any installer I get:
> > >
> > > "The InstallShield Engine(ikernel.exe) could not be launched. The RPC
> > > server is unavailable."
> > >
> > > The RPC server IS running.
> > >
> > > I tried running "dcomcnfg" to see what the settings were there, but whenever
> > > I double-click on "Computers" under "Component Services" the entire
> > > Component Services window winks out of existence (closes, crashes, whatever
> > > you want to call it, it disappears).
> > >
> > > I've only seen this on one of eight machines I've applied SP2 to so I don't
> > > think it's an intended SP2 effect.
> > >
> > > Any ideas how I might fix this or where else I might look for help?
> > >
> > > --
> > > Warren Massey
> > >
> > >
> > >
> > >

[Gerry Cornell]

Dirk

What errors ( if any ) appear in Event Viewer?


Make an exact note of the precise text of any error message. Minor
discrepancies can
make it harder to search for information about the error message.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer.
When researching the meaning of the error, information regarding Event
ID, Source
and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the
error you want to copy. In the window, which appears is a button
resembling two
pages. Double click the button and close Event Viewer. Now start your
message
(email) and do a paste into the body of the message. This will paste the
info from the
Event Viewer Error Report complete with links into the message. Make
sure this is
the first paste after exiting from Event Viewer.


--


Hope this helps.

Gerry
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Enquire, plan and execute.
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..

"Dirk" > wrote in message
...
>I have more or less the same problem (MS Installer fails, dcomcnfg
>fails when
> clicking on computers, no network icons anymore).
>
> The problem seem related to Group Policies (I can force the problem by
> doing
> a gpupdate and then rebooting).
>
> My DComLaunch service is up and running and I'm still having the
> problem!
>
>
>
> "Gian-Pa" wrote:
>
>> THE Solution I found was to Enable the "DcomLaunch" Service, which I
>> had
>> disabled :-/
>>
>> "Eric C" wrote:
>>
>> > My problem is almost identical, except my ikernel.exe error is
>> > slightly
>> > different. Istead of the RPC stuff, I just get "access is denied".
>> > I've
>> > tried all of the installshield fixes (reregistering misexec, making
>> > sure the
>> > path is correct in regedit, deleting temp files, etc. When I
>> > attempt to
>> > select my computer in dcomcnfg, the window just winks out of
>> > existence, like
>> > you said.
>> >
>> > Also, this computer came preinstalled with XP service pack 2, but
>> > we're on a
>> > network with a Windows 2000 server, if that has any bearing on
>> > anything.
>> >
>> > Any help for us out there?
>> >
>> > "Warren Massey" wrote:
>> >
>> > > After installation of SP2 on a WinXP Pro machine I am getting
>> > > DCOM/RPC
>> > > errors.
>> > >
>> > > When I try running almost any installer I get:
>> > >
>> > > "The InstallShield Engine(ikernel.exe) could not be
>> > > launched. The RPC
>> > > server is unavailable."
>> > >
>> > > The RPC server IS running.
>> > >
>> > > I tried running "dcomcnfg" to see what the settings were there,
>> > > but whenever
>> > > I double-click on "Computers" under "Component Services" the
>> > > entire
>> > > Component Services window winks out of existence (closes,
>> > > crashes, whatever
>> > > you want to call it, it disappears).
>> > >
>> > > I've only seen this on one of eight machines I've applied SP2 to
>> > > so I don't
>> > > think it's an intended SP2 effect.
>> > >
>> > > Any ideas how I might fix this or where else I might look for
>> > > help?
>> > >
>> > > --
>> > > Warren Massey
>> > >
>> > >
>> > >
>> > >