To Jonathan Kay Re: Remote desktop in messenger

[Kevin]

"Jonathan Kay [MVP]" > wrote in message
...
> Greetings Kevin,
>
> I assume you mean Remote Assistance? If so, the primary reason why you
won't be able to
> connect via Remote Assistance is if you have some type of router or
internet sharing software
> that you use to connect to the Internet. In order for Remote Assistance
to work, the
> router/software must support Universal Plug and Play (UPnP). If you are
using a router or
> software, just reply back with what it is, and we'll let you know what
your options are.
>
> Otherwise you may have some type of third-party firewall software
installed (ZoneAlarm,
> Mcafee Firewall, Norton Firewall, etc.) which may be blocking the incoming
connection.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
> "Kevin" > wrote in message
...
> > Please Help
> > I have Win XP pro on the machine and have turned on the remote desktop
> > but can not make the connection through messenger nor the other way
> > can someone guide me through the set up
> > thank you in advance
> >
> >
>
>