Re: Unable to reinstall IE on XP Prof Sp2 - second posting

[S.Sengupta]

Windows update problem:-
http://v4.windowsupdate.microsoft.com/troubleshoot/

IE>Tools>Internet Options>Advanced>Uncheck Enable third-party browser
extentions. Reboot

Also delete the contents from here:-C\:Windows\System32\Spool\Printers

Repair Internet Explorer Printing Errors
http://www.winguides.com/registry/display.php/925/

For Search problem,see:-
'Why doesn't Search work?'
http://www.kellys-korner-xp.com/top10faqs.htm

regards,
ssg MS-MVP

Leythos wrote:

> I have tried the various solutions from the MS site and have failed to
> find a way to reinstall IE 6. The current problem is that IE fails to
> load the Windows Update Page (nothing at all) and I can't do a print
> preview in IE and see anything, and clicking SEARCH in explorer brings
> up the nice dogie, but there there are no search text boxes or anything
> else.
>
> This machine was working fine with all updates until about 1 week ago.
> We have two machines doing the same thing, but can't tie it to anything.
> The other machines (same units) are working fine in all manners.
>
> I have tried the following:
>
> http://support.microsoft.com/default.aspx?kbid=318378
>
> http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
>
> http://windowsxp.mvps.org/IEFAQ.htm#Reinstall
> rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf
> \ie.inf
>
> The above attempt seems to try and reinstall, but can't fine iebw.exe (I
> think that's the file name) and I can't find it on any computer.
>
> Any help is appreciated.
>

[Jim Macklin]

try http://v5.windowsupdate.microsoft.com/troubleshoot/ for
XP

"Leythos" > wrote in message
...
| In article >,

| says...
| > Windows update problem:-
| > http://v4.windowsupdate.microsoft.com/troubleshoot/
|
| Already done - this is the one that concerns me the most.
The browser
| just shows DONE and a blank page. There is no virus/trojan
on the
| system, three different AV scanners show clean, as does
AdAware and
| SpyBot.
|
| > IE>Tools>Internet Options>Advanced>Uncheck Enable
third-party browser
| > extentions. Reboot
|
| Already done.
|
| > Also delete the contents from
here:-C\:Windows\System32\Spool\Printers
|
| Already done.
|
| > Repair Internet Explorer Printing Errors
| > http://www.winguides.com/registry/display.php/925/
|
| Already done.
|
| > For Search problem,see:-
| > 'Why doesn't Search work?'
| > http://www.kellys-korner-xp.com/top10faqs.htm
|
| Already done, and most of the things I could find on
Google related to
| it.
|
| Any other ideas?
|
| --
| --
|
| (Remove 999 to reply to me)

[wayne]

did you run the programs in safe mode?

Wayne

"Leythos" > wrote in message
...
> In article >,
> says...
>> Windows update problem:-
>> http://v4.windowsupdate.microsoft.com/troubleshoot/
>
> Already done - this is the one that concerns me the most. The browser
> just shows DONE and a blank page. There is no virus/trojan on the
> system, three different AV scanners show clean, as does AdAware and
> SpyBot.
>
>> IE>Tools>Internet Options>Advanced>Uncheck Enable third-party browser
>> extentions. Reboot
>
> Already done.
>
>> Also delete the contents from here:-C\:Windows\System32\Spool\Printers
>
> Already done.
>
>> Repair Internet Explorer Printing Errors
>> http://www.winguides.com/registry/display.php/925/
>
> Already done.
>
>> For Search problem,see:-
>> 'Why doesn't Search work?'
>> http://www.kellys-korner-xp.com/top10faqs.htm
>
> Already done, and most of the things I could find on Google related to
> it.
>
> Any other ideas?
>
> --
> --
>
> (Remove 999 to reply to me)

[Torgeir Bakken \(MVP\)]

Leythos wrote:

> As a follow-up to my post, I got it working.
>
> Here are the symptoms again:
>
> Open IE, click on HELP, ABOUT - the box will not display the version
> information, when you click the OK button it will not close -you must
> close using the form close X button in the upper right.
>
> When trying to do a Print Preview in IE it shows a blank page.
>
> When opening Explorer, selecting Search, all you get the the left search
> panel, but it doesn't contain anything. Just the little doggy.
>
> I tried everything, could not fix it, until I hit upon a little known
> issue for 98, ME, NT in Windows Scripting!
>
> <http://www.microsoft.com/downloads/details.aspx?FamilyID=0a8a18f6-249c-
> 4a72-bfcf-fc6af26dc390&displaylang=en>
>
> After I installed this and rebooted, everything started working again.
Hi

The download link for the Windows XP version of this update is:

http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

[northshorepc]

Congrats Leythos for finding your own solution, and many THANK YOUS for
sticking with this one AND posting the ANSWER!. I also had this exact
problem on a customers computer after an xp pro upgrade from windows
me. I also have been doing this for about 20 years and this one was
kicking my arse all around my customers house for more than 10 hours.


In addition to your problems I had also lost all user account icons
(thats what got me started looking for an answer in the first place) in
the user accounts control panel. Not even the Admin account icon showed!
The user accounts page was blank. After running the update you listed
and a reboot all was fixed including several other small issues that
were not even noticed at first, like getting a blank page while trying
to access the windows update page. Thanks again!



--
northshorepc
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