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View Full Version : Upgraded to 5.0 broke Remote Assistance?


Scot
December 11th 03, 02:28 PM
I upgraded WIndows Messenger from 4.7 to 5. The person
I'm trying to help did the same. When they ask me for
Remote assistance, I get the following error message on
my end:

The invitation from [name omitted] to start using Remote
Assistance is declined because the program is disabled or
not installed on your computer.

Anyone have any idea what's going on?

Scot

Craig Larsen
December 11th 03, 02:28 PM
Remote assistance is a feature of windows XP and 2000 only....Hope yoiu both have up to date operating systems

Scot
December 11th 03, 05:16 PM
Both systems are running Windows Xp Professional SP1 with
all current hot fixes, etc.


>-----Original Message-----
>Remote assistance is a feature of windows XP and 2000
only....Hope yoiu both have up to date operating systems
>.
>

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