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Ranger
December 16th 04, 07:33 AM
Need help! I cannot install an HP Photosmart 7760 due to above error. I'm
running XP upgrade/SP2 (previously ME). The printer installed fine on a
friends XP machine. I've used HP support to change permissions, PID keys,
system restore, etc. with no luck. Any help appreciated!
John0526
January 8th 05, 10:31 PM
I am having the same problem with an Epson C84. I'm on my second email
to tech support.



Ranger wrote:
> *Need help! I cannot install an HP Photosmart 7760 due to above
> error. I'm
> running XP upgrade/SP2 (previously ME). The printer installed fine
> on a
> friends XP machine. I've used HP support to change permissions, PID
> keys,
> system restore, etc. with no luck. Any help appreciated! *



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John0526
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kjelliott
February 13th 06, 07:15 AM
I had the same problem and found that my icm32.dll had been deleted from the C:\windows\system32 files. As soon as I replaced it from my service pack files the problem was fixed.


I am having the same problem with an Epson C84. I'm on my second email
to tech support.



Ranger wrote:
*Need help! I cannot install an HP Photosmart 7760 due to above
error. I'm
running XP upgrade/SP2 (previously ME). The printer installed fine
on a
friends XP machine. I've used HP support to change permissions, PID
keys,
system restore, etc. with no luck. Any help appreciated! *



--
John0526
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View this thread: http://www.mcse.ms/message1289618.html
DenisI via WindowsKB.com
February 17th 06, 11:02 AM
I confirm that it could be the easy and right solution for the problem.

kjelliott wrote:
>I had the same problem and found that my icm32.dll had been deleted fro
>the C:\windows\system32 files. As soon as I replaced it from my servic
>pack files the problem was fixed.
>
>John0526 Wrote:
>> I am having the same problem with an Epson C84. I'm on my second email
>> to tech support.
>[quoted text clipped - 9 lines]
>>
>> --
>
>--
>kjelliott

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