Messenger Microphone problem with Video Conf

[chrispro]

I can hear and see the other person perfectly. The other person can see me
perfectly, but can't hear me. I ran the audio wizard and it checks out fine,
but when I speak, the volume bar for the mic doesn't register anything. Any
ideas? I'm using a Canon ZR65MC

[Jonathan Kay [MVP]]

Greetings Chris,

Firstly, make sure both you and your contact have gone through the Audio (and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger window, click the Tools menu, then
Audio Tuning Wizard, then go through the wizard to select and test your audio/video devices.

If that's not the case, and if you or your contact are using a router (with UPnP support),
you may need to remove the current port forwardings. To do so (note this is for Windows XP
exclusively), click Start, All Programs, Accessories, Communications, Network Connections.
Right-click the "Internet Gateway" (should be under the Internet Gateway heading) and choose
Properties. Choose the Settings button, click each 'msmsgs' or 'msnmsgr' entry and then
choose 'Delete' to each one. Then close Messenger (right-click the Messenger icon, choose
Exit), then restart Messenger.

Also, you and your contact might try turning off the QoS Packet Scheduler. To do so,
click Start, then click the Control Panel. If you're in category view click Network and
Internet connections then click Network Connections. Right click your network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler, then reboot and try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"chrispro" > wrote in message
...
>I can hear and see the other person perfectly. The other person can see me
> perfectly, but can't hear me. I ran the audio wizard and it checks out fine,
> but when I speak, the volume bar for the mic doesn't register anything. Any
> ideas? I'm using a Canon ZR65MC

I would just like to say i have similar problems. I have
unchecked my QoS boxes rebooted etc and no change.The
only thing i havent done is gone to the 'internet
gateway' because its not there in my control panel, any
ideas?
>-----Original Message-----
>Greetings Chris,
>
>Firstly, make sure both you and your contact have gone
through the Audio (and Video) Tuning
>Wizard in Messenger. To do so, open the main Messenger
window, click the Tools menu, then
>Audio Tuning Wizard, then go through the wizard to
select and test your audio/video devices.
>
>If that's not the case, and if you or your contact are
using a router (with UPnP support),
>you may need to remove the current port forwardings. To
do so (note this is for Windows XP
>exclusively), click Start, All Programs, Accessories,
Communications, Network Connections.
>Right-click the "Internet Gateway" (should be under the
Internet Gateway heading) and choose
>Properties. Choose the Settings button, click
each 'msmsgs' or 'msnmsgr' entry and then
>choose 'Delete' to each one. Then close Messenger (right-
click the Messenger icon, choose
>Exit), then restart Messenger.
>
>Also, you and your contact might try turning off the QoS
Packet Scheduler. To do so,
>click Start, then click the Control Panel. If you're in
category view click Network and
>Internet connections then click Network Connections.
Right click your network/internet
>connection, then click Properties. Uncheck the QoS
Packet Scheduler, then reboot and try
>again.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2004
Jonathan Kay.
>You *must* contact me for redistribution rights.
>
>"chrispro" > wrote in
message
>news:08E73A13-E095-4B7A-90DC-
...
>>I can hear and see the other person perfectly. The
other person can see me
>> perfectly, but can't hear me. I ran the audio wizard
and it checks out fine,
>> but when I speak, the volume bar for the mic doesn't
register anything. Any
>> ideas? I'm using a Canon ZR65MC
>
>
>.
>