msn hotmail

[classychick]

I also cannot access my hotnail account on MSN. it
states that my user name is not recognized, this has only
been a problem in the last week. If anyone knows why
this is or how to fix this, please advise on what to do.
Thanks

CC

[Jonathan Kay [MVP]]

Greetings CC,

Here are some suggestions you might want to check/try:

1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
3. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
4. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK

Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"classychick" > wrote in message
...
> I also cannot access my hotnail account on MSN. it
> states that my user name is not recognized, this has only
> been a problem in the last week. If anyone knows why
> this is or how to fix this, please advise on what to do.
> Thanks
>
> CC