problem with downloads in WinXP IE 6.0, sp2

[Leef]

Hi there,

Windows XP and IE ver 6.0, with SP2. I am having a problem now and then
downloading files.
For example: I tried to download a .pdf user's manual for my brother
printer from their website. It is 3.04 megs. I click on the file to "save
as" as it shows a fast download, and then gives me a "complete". I go and
check the download and it is only 384k! It refuses to download the whole
thing. I get no error messages, just a "complete".

I know it is on my end, because I called someone else and they downloaded
the same file just fine.

Can someone help me resolve this? Where can I look to find a solution?

Thanks,
Leef

[mrbill3]

Are you by chance running more than one firewall. I had a similar problem.

I did two things. Upgraded to SP2, problem went away. Later problem
returned, and I think running two firewalls was a problem. I shut down Zone
Alarm, ran only with the XP firewall, and was able to download OK.


"Leef" wrote:

> Hi there,
>
> Windows XP and IE ver 6.0, with SP2. I am having a problem now and then
> downloading files.
> For example: I tried to download a .pdf user's manual for my brother
> printer from their website. It is 3.04 megs. I click on the file to "save
> as" as it shows a fast download, and then gives me a "complete". I go and
> check the download and it is only 384k! It refuses to download the whole
> thing. I get no error messages, just a "complete".
>
> I know it is on my end, because I called someone else and they downloaded
> the same file just fine.
>
> Can someone help me resolve this? Where can I look to find a solution?
>
> Thanks,
> Leef
>
>
>
>