Uninstall 5.0 and replace with 4.7

[Andrew]

Hi. I've encountered problems receiving audio during
NetMeeting sessions. I'm running XP Pro and have seen the
notes on going back to 4.7 as a possible solution. Thus,
I want to uninstall 5.0 and replace with 4.7. However, I
can't find windows messenger 5.0 in the add/remove
application.

Thanks.
Andrew

[Jonathan Kay [MVP]]

Greetings Andrew,

I assume you just mean the audio component within Messenger itself? Just to clarify, besides
a 'Start Netmeeting' option you can get to appear within Windows Messenger, Messenger has
nothing to do with Netmeeting.

Both 5.0 and 4.7 use the same audio engine, so I'm unsure why you would be seeing this (or
even where you found going back to 4.7 as a solution). However, if you really want to try
this, click Start, then Run, type (or copy/paste) the following:
msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
and then click OK.

Then, you can reinstall Windows Messenger 4.7 from here:
http://g.msn.com/5meen_us/121?plcid=0409
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Andrew" > wrote in message
...
> Hi. I've encountered problems receiving audio during
> NetMeeting sessions. I'm running XP Pro and have seen the
> notes on going back to 4.7 as a possible solution. Thus,
> I want to uninstall 5.0 and replace with 4.7. However, I
> can't find windows messenger 5.0 in the add/remove
> application.
>
> Thanks.
> Andrew

[Andrew]

The audio stream is missing on both Messenger and
NetMeeting. I've been concentrating more on NetMeeting
and will probably rely on it more for business
applications. Thus, would appreciate any insight into
resolving the audio issue. I'm running Win XP Pro on
laptop and using an integrated minipci to connect to the
DLINK router (714P+) to share the Internet connection.
Many Thanks!

>-----Original Message-----
>Greetings Andrew,
>
>I assume you just mean the audio component within
Messenger itself? Just to clarify, besides
>a 'Start Netmeeting' option you can get to appear within
Windows Messenger, Messenger has
>nothing to do with Netmeeting.
>
>Both 5.0 and 4.7 use the same audio engine, so I'm
unsure why you would be seeing this (or
>even where you found going back to 4.7 as a solution).
However, if you really want to try
>this, click Start, then Run, type (or copy/paste) the
following:
>msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
>and then click OK.
>
>Then, you can reinstall Windows Messenger 4.7 from here:
>http://g.msn.com/5meen_us/121?plcid=0409
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Andrew" > wrote in
message
...
>> Hi. I've encountered problems receiving audio during
>> NetMeeting sessions. I'm running XP Pro and have seen
the
>> notes on going back to 4.7 as a possible solution.
Thus,
>> I want to uninstall 5.0 and replace with 4.7. However,
I
>> can't find windows messenger 5.0 in the add/remove
>> application.
>>
>> Thanks.
>> Andrew
>
>
>.
>

[camshaft]

Just reinstall 4.7 (mmsetup.exe) & it will ask to remove v 5.0, then
automatically reinstall 4.7.

4.7 is available for download on the Microsoft Downloads page.


"Andrew" > wrote in message
...
> The audio stream is missing on both Messenger and
> NetMeeting. I've been concentrating more on NetMeeting
> and will probably rely on it more for business
> applications. Thus, would appreciate any insight into
> resolving the audio issue. I'm running Win XP Pro on
> laptop and using an integrated minipci to connect to the
> DLINK router (714P+) to share the Internet connection.
> Many Thanks!
>
> >-----Original Message-----
> >Greetings Andrew,
> >
> >I assume you just mean the audio component within
> Messenger itself? Just to clarify, besides
> >a 'Start Netmeeting' option you can get to appear within
> Windows Messenger, Messenger has
> >nothing to do with Netmeeting.
> >
> >Both 5.0 and 4.7 use the same audio engine, so I'm
> unsure why you would be seeing this (or
> >even where you found going back to 4.7 as a solution).
> However, if you really want to try
> >this, click Start, then Run, type (or copy/paste) the
> following:
> >msiexec.exe /x {ABEB838C-A1A7-4C5D-B7E1-8B4314B10138}
> >and then click OK.
> >
> >Then, you can reinstall Windows Messenger 4.7 from here:
> >http://g.msn.com/5meen_us/121?plcid=0409
> >____________________________________________
> >Jonathan Kay
> >Microsoft MVP - Windows Messenger/MSN Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Andrew" > wrote in
> message
> ...
> >> Hi. I've encountered problems receiving audio during
> >> NetMeeting sessions. I'm running XP Pro and have seen
> the
> >> notes on going back to 4.7 as a possible solution.
> Thus,
> >> I want to uninstall 5.0 and replace with 4.7. However,
> I
> >> can't find windows messenger 5.0 in the add/remove
> >> application.
> >>
> >> Thanks.
> >> Andrew
> >
> >
> >.
> >