missing ntoskrnl and sp2

[TCoop]

I get the following message when starting XP in safe mode. 'The following
file is missing or corrupt' WindowsRoot\System32\ntoskrnl.exe
I want to install sp2. Will installing sp2 correct this error or should I
correct the file first?

Thanks,
Tom

[Patti MacLeod]

Hi Tom,

Correct the error first. Here is an MSKB article which will hopefully help
you to resolve the problem:
http://support.microsoft.com/?kbid=314477



Regards

--
Patti MacLeod
Microsoft MVP - Windows Shell/User

"TCoop" > wrote in message
...
> I get the following message when starting XP in safe mode. 'The following
> file is missing or corrupt' WindowsRoot\System32\ntoskrnl.exe
> I want to install sp2. Will installing sp2 correct this error or should I
> correct the file first?
>
> Thanks,
> Tom

[Tom C]

I've seen the knowledgeware site. My only problem is I only have a recovery
CD from Toshiba. I do not have a XP installation CD. Can I use the recovery
CD or is this a question for Toshiba support.

Thanks,
Tom

"Patti MacLeod" wrote:

> Hi Tom,
>
> Correct the error first. Here is an MSKB article which will hopefully help
> you to resolve the problem:
> http://support.microsoft.com/?kbid=314477
>
>
>
> Regards
>
> --
> Patti MacLeod
> Microsoft MVP - Windows Shell/User
>
> "TCoop" > wrote in message
> ...
> > I get the following message when starting XP in safe mode. 'The following
> > file is missing or corrupt' WindowsRoot\System32\ntoskrnl.exe
> > I want to install sp2. Will installing sp2 correct this error or should I
> > correct the file first?
> >
> > Thanks,
> > Tom
>
>
>