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SP2
December 29th 04, 02:01 PM
I am trying to install SP2. It backs up the file. When installing, I get an
USER NOT AUTHORIZED error message. It quits the installation. Any help is
appreciated on getting around this error message.

thanks Tony

Carey Frisch [MVP]
December 29th 04, 02:19 PM
Welcome to the Microsoft Windows XP Service Pack 2 (SP2) Chat.
You can get no charge Windows XP SP2 support here:
http://support.microsoft.com/default.aspx?pr=Wxpsp2chat

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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"Tony" wrote:

| I am trying to install SP2. It backs up the file. When installing, I get an
| USER NOT AUTHORIZED error message. It quits the installation. Any help is
| appreciated on getting around this error message.
|
| thanks Tony

Eric Niewoehner
December 30th 04, 11:09 AM
Most likely a misconfigured permission level in the registry. Boot up
in Safe Mode and logon as the Administrator or equivalent account. Run
the update -- should work.

SP2 wrote:

> I am trying to install SP2. It backs up the file. When installing, I get an
> USER NOT AUTHORIZED error message. It quits the installation. Any help is
> appreciated on getting around this error message.
>
> thanks Tony

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