Annoying Microsoft popup

[Phil]

I keep getting a Windows Messenger dialog box popup that
says "i--A newer version is available. You must install
the newer version in ordder to continu. Would you like
to do it now? Y? N? OK. What's new..." No matter how
many times I click Y-OK (at which point it downloads some
files), or N-OK, or just close the box, it keeps popping
back. What do I have to do to stop this?

[Jonathan Kay [MVP]]

Greetings Phil,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then download the latest Windows Messenger here (in case you decide to use it in the future,
and to stop further 'annoynaces':
http://www.microsoft.com/windows/messenger/download.asp
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Phil" > wrote in message
...
> I keep getting a Windows Messenger dialog box popup that
> says "i--A newer version is available. You must install
> the newer version in ordder to continu. Would you like
> to do it now? Y? N? OK. What's new..." No matter how
> many times I click Y-OK (at which point it downloads some
> files), or N-OK, or just close the box, it keeps popping
> back. What do I have to do to stop this?

[PaulG]

THANK YOU !!, Jonathan. I had the same annoying pop-up
problem (minus the Norton 2003 aspect)and had done
everything but shoot my machine with a 12-guage to stop
it. After your expert advice, I am now MS Pop-up-free!!
Drop by and get your free lobster the next time you're in
Boston!

>-----Original Message-----
>Greetings Phil,
>
>Firstly, remove your saved Passport login in Windows XP,
so it can't automatically sign you
>in to the service (you can readd this back in the future
if you like), click the Start
>Button, then click the Control Panel. Then, click User
Accounts in the Control Panel. Select
>your account name, and then on the left side of the
screen, under Related Tasks, click
>'Manage my Network Passwords'. In the window that opens,
click the Passport.Net\* (Passport)
>entry and click 'Remove'.
>
>Then, do you have Norton Antivirus 2003 installed?
Norton added a new "instant messaging
>scanning" feature to Norton Antivirus 2003, which can
conflict with Messenger and cause some
>of this behavior. To stop it, open Norton Antivirus
(Right-click on the Norton Antivirus icon
>in the System Tray/Notification Area (by the clock),
choose 'Open Norton Antivirus'), click
>Options, then Instant Messenger then uncheck MSN Instant
Messenger and click OK.
>
>If the window is still open with the upgrade question,
say No, it should now stop trying.
>
>Then download the latest Windows Messenger here (in case
you decide to use it in the future,
>and to stop further 'annoynaces':
>http://www.microsoft.com/windows/messenger/download.asp
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Phil" > wrote in
message
...
>> I keep getting a Windows Messenger dialog box popup that
>> says "i--A newer version is available. You must install
>> the newer version in ordder to continu. Would you like
>> to do it now? Y? N? OK. What's new..." No matter how
>> many times I click Y-OK (at which point it downloads
some
>> files), or N-OK, or just close the box, it keeps popping
>> back. What do I have to do to stop this?
>
>
>.
>

[Jonathan Kay [MVP]]

Hi Paul,

You're very welcome, I haven't had Lobster in ages =).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"PaulG" > wrote in message
...
> THANK YOU !!, Jonathan. I had the same annoying pop-up
> problem (minus the Norton 2003 aspect)and had done
> everything but shoot my machine with a 12-guage to stop
> it. After your expert advice, I am now MS Pop-up-free!!
> Drop by and get your free lobster the next time you're in
> Boston!
>
> >-----Original Message-----
> >Greetings Phil,
> >
> >Firstly, remove your saved Passport login in Windows XP,
> so it can't automatically sign you
> >in to the service (you can readd this back in the future
> if you like), click the Start
> >Button, then click the Control Panel. Then, click User
> Accounts in the Control Panel. Select
> >your account name, and then on the left side of the
> screen, under Related Tasks, click
> >'Manage my Network Passwords'. In the window that opens,
> click the Passport.Net\* (Passport)
> >entry and click 'Remove'.
> >
> >Then, do you have Norton Antivirus 2003 installed?
> Norton added a new "instant messaging
> >scanning" feature to Norton Antivirus 2003, which can
> conflict with Messenger and cause some
> >of this behavior. To stop it, open Norton Antivirus
> (Right-click on the Norton Antivirus icon
> >in the System Tray/Notification Area (by the clock),
> choose 'Open Norton Antivirus'), click
> >Options, then Instant Messenger then uncheck MSN Instant
> Messenger and click OK.
> >
> >If the window is still open with the upgrade question,
> say No, it should now stop trying.
> >
> >Then download the latest Windows Messenger here (in case
> you decide to use it in the future,
> >and to stop further 'annoynaces':
> >http://www.microsoft.com/windows/messenger/download.asp
> >____________________________________________
> >Jonathan Kay
> >Microsoft MVP - Windows Messenger/MSN Messenger
> >Associate Expert
> >http://www.microsoft.com/windowsxp/expertzone/
> >Messenger Resources - http://messenger.jonathankay.com
> >
> >"Phil" > wrote in
> message
> ...
> >> I keep getting a Windows Messenger dialog box popup that
> >> says "i--A newer version is available. You must install
> >> the newer version in ordder to continu. Would you like
> >> to do it now? Y? N? OK. What's new..." No matter how
> >> many times I click Y-OK (at which point it downloads
> some
> >> files), or N-OK, or just close the box, it keeps popping
> >> back. What do I have to do to stop this?
> >
> >
> >.
> >