Incoming Call

[Greta]

Re: Windows XP Home - Internet Explorer 6.0 and OE 6 - one phone line
When I am online I get a prompt that there is an incoming call - click
either answer or to reconnect modem click cancel. The "answer" has never
worked for me, I just get the modem static when I pick up the phone.
What step am I missing?
Thanks
Greta
All outgoing mail has been scanned for viruses by Norton 2003

[Sharon F]

On Wed, 02 Jul 2003 19:41:04 GMT, "Greta"
> wrote:

>Re: Windows XP Home - Internet Explorer 6.0 and OE 6 - one phone line
>When I am online I get a prompt that there is an incoming call - click
>either answer or to reconnect modem click cancel. The "answer" has never
>worked for me, I just get the modem static when I pick up the phone.
>What step am I missing?
>Thanks
>Greta
>All outgoing mail has been scanned for viruses by Norton 2003
>

Based on the fact that you hear modem hissing, you are probably missing
the phone service (available from local telco) that allows you to take a
quick call while staying connected to the internet.

Also, the dialogs about incoming calls are coming from your modem's
software (XP does not contain this natively). If you believe you have
the correct phone service to use this feature, contact the modem vendor
for more details.

Sharon F
MS MVP [Shell/User]

[Eddy11]

You have a V.92 modem with the modem-on-hold feature (MoH) activated. Your
ISP supports V.92. I think you're missing the call waiting option from your
phone company to be able to put the modem on hold and talk to your party.

--
Regards,
Eddy


"Greta" > wrote in message
...
> Re: Windows XP Home - Internet Explorer 6.0 and OE 6 - one phone line
> When I am online I get a prompt that there is an incoming call - click
> either answer or to reconnect modem click cancel. The "answer" has never
> worked for me, I just get the modem static when I pick up the phone.
> What step am I missing?
> Thanks
> Greta
> All outgoing mail has been scanned for viruses by Norton 2003
>
>