Add Printer Wizard problem

[ergo30heli01]

I have windows xp and when I click on add printer wizard in the printers and
fax,s it returns an error message to say it was unable to comple operation.
Nothing else is said in the message. I have stopped and restarted all the
printer spoolers and any other services that I can think of (RPC etc). The
only two similiar articles on the support site say to do this. Please help.

Thanks Simon

[Cari \(MS-MVP\)]

Are you logged on as an Administrator?

http://support.microsoft.com/default.aspx?scid=kb;en-us;297780
--
Cari (MS-MVP) Windows Client - Printing/Imaging and Hardware
www.coribright.com

"ergo30heli01" > wrote in message
...
>I have windows xp and when I click on add printer wizard in the printers
>and
> fax,s it returns an error message to say it was unable to comple
> operation.
> Nothing else is said in the message. I have stopped and restarted all the
> printer spoolers and any other services that I can think of (RPC etc).
> The
> only two similiar articles on the support site say to do this. Please
> help.
>
> Thanks Simon
>