HP 1220 C and WinXP Pro SP2 - no bidirectional communication on USB

[jakup]

Hi,
I have WinXP Professional SP2 and HP Deskjet 1220C "Professional Series"
on USB and there is no bidirectional communication between the printer
and computer. In the HP toolbox i have a message "USB001 cannot be
reached" (or sth like this). I can print documents as usual but I cannot
monitor my ink supply.
I have tried to uninstall the printer many times and to change drivers
but with no success. The driver Im using now is HPW8KMD.dll (?)
Please help
jakup

[Cari \(MS-MVP\)]

Did you try uninstalling and reinstalling the USB port?
--
Cari (MS-MVP) Windows Client - Printing/Imaging and Hardware
www.coribright.com

"jakup" > wrote in message
...
> Hi,
> I have WinXP Professional SP2 and HP Deskjet 1220C "Professional Series"
> on USB and there is no bidirectional communication between the printer and
> computer. In the HP toolbox i have a message "USB001 cannot be reached"
> (or sth like this). I can print documents as usual but I cannot monitor my
> ink supply.
> I have tried to uninstall the printer many times and to change drivers but
> with no success. The driver Im using now is HPW8KMD.dll (?)
> Please help
> jakup
>

[jakup]

U¿ytkownik Cari (MS-MVP) napisa³:
> Did you try uninstalling and reinstalling the USB port?
Not yet; I surely will try to do it.
Any other ideas?

[jakup]

> Cari (MS-MVP):
> >> Did you try uninstalling and reinstalling the USB port?
>
> Not yet; I surely will try to do it.
> Any other ideas?

No results. The driver seems to be the latest version but it is not
"certified properly" - didn't pass MS tests blah blah. After installing
it the printer is connected to USB001 Virtual printer port, works OK and
"your hardware is ready to use". But when I open the HP Toolbox I still
have a message "The USB001 port cannot be reached".
???

[David]

"
> No results. The driver seems to be the latest version but it is not=20
> "certified properly" - didn't pass MS tests blah blah. After =
installing=20
> it the printer is connected to USB001 Virtual printer port, works OK =
and=20
> "your hardware is ready to use". But when I open the HP Toolbox I =
still=20
> have a message "The USB001 port cannot be reached".
> ???

I have the same printer (1220c) and no bidirectional communication with =
XP with the latest drivers from their web site. HP says their drivers do =
not support bidirectional communication with win 2000 or XP for local =
printers, either on LPT or USB ports. Bidirectional communication is =
supported if the printer is connected to a LAN based print server. I =
wonder if anyone has tried the printer drivers for the 9300 printer =
which is the successor to the 1220c with the 1220c? You may want to try =
it, but make a restore point first in case it fails. I have not tried =
this since I have decided to leave well enough alone.

David